We have had about 4 or 5 steam mops over the last 7 years, all different brands. Even though I will always try to get out of using the monster I have to admit this is the best we have had. By far the most powerful. Don't bother with the carpet attachments but for tiled floors it is excellent.

The monster mop is the best investment i have ever made, so easy to use and great on my tiles and the perfect size head to get to both sides of the toilet too. I highly recommend it to all my friends and family. I almost get excited when i need to clean my floors these days.

Machine itself is a dream to use. Still trying to work out best way to clean my wooden floors. Marks on floor either need run over a number of times REALLY slow and then sometimes hard washed as the machine doesn't remove them.
I do like the cut off feature with the handle position.

The cleaning power with the spray is great. The 2 pads are enough for a large house.
Filling is easy, steam lasts a while. Only downfall there is no indicator for water level when u finish steaming on how much is in the tank. So I keep cleaning until I use it up b 4 I put it away.
I use every week

This machine is easy to maneuver and with one tank I can clean all of my tiled floors. I love the jet nozzles at the front for cleaning hard to reach places. It leaves my floor looking so clean with no streaking and the release of lots steam at a high temperature really sanitizes.

as other readers point out the pole extend lock mechanism loosens and you end having to reconnect it into the hole a very bad engineering oversight a design flaw.

as other readers point out the pole extend lock mechanism loosens and you end having to reconnect it into the hole a very bad engineering oversight a design flaw. (meet 50 min words)

Having had a couple of Kenwood's years ago and no steam mop for a number of years deciding to try a new generation steam mop we were pleasantly surprised. This mop has won a Choice award and I can understand why. It is easy to use and really puts out the steam. The cloths are easy on and off with Velcro and wash well.
One hint in Adelaide water from past experience with steam mops not living long we empty the steam mop totally after each use and leave the top off for it to air. Hoping this step prolongs the life.

Great machine that does an excellent job on my porcelain floors, leaving them shiny and glossy. I use the monster every week and it sure beats using the variety of mops I've tried over the years. My floors dry within seconds in warm weather, maybe a bit longer in colder weather. It's easy to manoeuvre. I've got 2 pads but generally only have to use one. If there's dirt stuck to the floor I usually give this spot a spray of metho before I start cleaning and by the time I get to this spot it's soaked and ready to come clean. Very happy with the monster.

Cost $229. We have had it in total about 5 years but only use it every 2nd week. Alternate with a mop and bucket which is so much more efficient. To clean any mark off the floor I have literally gone over it back and forth about 50 times and in the end scrubbed it off. It was a bit of carott peel less than the size of a currant.

The most annoying thing about this mop is the lock which holds the extended handle in place. It comes undone every 2 mins & you spend more time fixing this than actually mopping. My mop is 6 mnths old & already in for repair bc it is steaming on & off - I am now without a mop for 2 weeks while Harvey Norman get it repaired. Frustrating!

I am very much satisfied with it . It got strong cleaning power and light in weight so easy to maneuver. I got 32,square house and I don't refill again, I use it only once. I don't replace the pads as well it's enough to clean with replacing but I clean every week. It drys very quickly and doesn't leave any spots

Well after reading the reviews on here I decided to buy it and love it well... as much as anyone who really hates housework could love a mop. I love being able to put the pads in the wash. the floor dries alot quicker than having to use a traditional mop.

Love the quick heating up, long usage with little water for cleaning (40min?), quick and easy to use, quick drying on floors, happy with the cleaning!

Improvements: the cord could be longer, its hard to get into small spaces because of the size of the head,

on a side note: the mop pads stops sticking after a couple of usages and curls up when moping (although have found a substitute product on ebay which is way better than the actual monster brand quality!)

If I could insert a photo I would. I clean all the time my tiles are a cream colour. After mopping if I use a magic eraser on the tile it get black dirt off. You think your tiles look clean but they are not. I think there has to be a betters way to clean floors if anyone has the answers let me know. I feel like I'm wasting my time using steam mops.

Fanatastic mop. So easy to use and maintain. Streak free clean, no chemicals needed just pure steam. Been using it for now nearly 2 years. couple of improvements needed. There should be a better way to gauge the water level especially when we are filling it up. Second, the replacement microfibre pads should be a bit cheaper.
Other than that - it is too good.

I had the older model for many years, and had no problems with it,, so when it started to leak at the hose i replaced it with the newer model. Within days of getting it the catch to lock in the poles broke, then the wheel kept coming off. today it had a flare up and now completely ruined, within a year of purchasing it I now have no steam cleaner. Not worth the money.