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Mopar 67Greater Melbourne (Metropolitan), VIC
- 8 reviews
Not built to last
I bought this oven new in August 2016. We don't use it often maybe twice a week for the oven section and more so use the gas burners on top. Was professionally installed by a plumber and electrician and three years later its giving us trouble. The oven most times wont turn on with the fan force setting, don't know why but im rather disappointed. Don't want to have to go out and buy another new oven, and pay for tradies to put it in again. For the amount of use we have gotten out of it, its definitely not worth purchasing and i would recommend b...Read more
uying a better brand with extra warranty. I have also found it hard to keep it looking clean. Trying to decide what to do now, is it worth getting it repaired? Euromaid if you see this i am located in Melbourne western suburbs, do you have a service technician who can fix this oven for me? Update: I have called EuroMaid service number, the lady told me to write a email outlining my problem and to upload my receipt which i did and i will be contacted in 7 days. Well i have not heard anything, no offer to repair / replace this peace of crap. How is a family meant to cook its meals, looks like no roast dinners for a while unless they come to the party!! Final Update: 3 weeks later I finally received a email reply from the warranty / customer service team, and as i expected they will not repair my oven because it still functions by using it other ways. Who even knows if i should continue to use it or if it is safe to do so.....who cares, either way they think i have to pay for this crap to be repaired now. Stay clear from this brand and buy a better brand. Peace of crap shouldn`t be having issues already so early in its life. NOT MADE TO LAST
Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for $1,300.00.
1 comment
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Gail M.Northern Region, NSW
A complete, and expensive dud.
Bought this house, and the Euromaid PS90 was here. Appears to be new. Looks good. That’s about the only good thing I can say about it. The oven does not heat correctly, have to turn it to full on to get any sort heat from it but it takes forever to cook anything. The gas rings on top have no variance in flame and temperature, they are either on or off. Trying to simmer something slowly is impossible. I think this product is a complete dud.
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Gary
- 13 reviews
The knobs fall to pices and their not under worranty iv gon through 2 sets of nobs in about 6 years
The oven is verry small but it works verry well energy efficient the burners are good two but all of the knobs fall to pieces i went back to harvynorman 6years ago and they gave me the phone no of the company contracted to do the worranty they told me the knobs have nothing to do with the stove and that i shouldn't expect them to supply them iv gone through 2 sets of knobs so far
2 comments
Ruben R.Euromaid
Hi Gary,
Sorry to hear of your experience. Do you mind please sending us a direct message with your contact information? We can get someone from our team contact you and find a solution. Thank you.
Garybatson58@gmail
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Find out how Euromaid PS90S compares to other Freestanding Ovens
Know better, choose better.
GuySydney
Oven takes forever to reach temperature.
Takes nearly an hour to reach 180 degrees c. And nearly impossible to reach full temperature. Very disappointing product. Not exactly what you would expect from an oven in this category. Looks good but does not perform. Very close to saying it’s not fit to do the job it’s intended for. We certainly would not recommend Euromaid or purchase there products in the future.
3 comments
Ruben R.Euromaid
Hey guy,
Sorry to hear of your experience. Can you please provide us your contact information so we can get in touch to discuss your concerns? ... Read more
Thank you.Please send me your name and phone number and I will call you.
Ruben R.Euromaid
Hi Guy,
You can contact us on 1800 444 357. Thanks!
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rupottySydney, NSW
- 24 reviews
- Verified purchase
OK but after sales service lets Euromaid down. Keep looking!
Purchased 24 May 2016 during renovations and installed December 2016 performance is OK but following problems: Wok trivet bubbled and had to be replaced, also suffers from start problems ie turn on and oven/grill is dead, have to turn off at the mains for 30 min to "reset" oven then works ok.
Only way of logging a warranty claim is through an online portal, last request took 13 days for a reply then 5 days wait for the technician.
Oven takes a while to heat up but then it's a 90cm oven huge, great for big families or regular get togethe...Read more
r's, if you do not regularly prepare meals for large families/groups get a smaller oven, gas top is great except the quality of the cast iron trivets etc. Oven cooks well but have to keep turning the food as gets burnt easily due to fan.1 comment
Ruben R.Euromaid
Hi Rupotty,
We are so sorry that you are still waiting on a response from us. Do you mind please sending us a direct message with your contact information? Once we have these details we will get in touch with you right away.... Read more
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OK for the price
I purchased one of these a year ago, no problems, except steam getting into door glass cavity and needing to dismantle door to clean inside surfaces.
oven takes ages to heat up, but I think all big ovens suffer this.
the rear vent for the oven is a terrible design fault, it made a nasty steam, grease stain on the splash back before I connected a pipe to diffuse the muck venting from the oven
door can be a bit fiddly to remove, the little lugs that lock it to the hinges are fragile.
easy to clean
wont go low enough to simmer lightly
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Questions & Answers
gennyasked
my oven was working but after trying to set the clock won't come back on
1 answer
Rachel A.Euromaid
Hi Genny, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your oven and they will be able to assist you further. Alternatively you can email us at [email protected]
Samasked
Hi
The oven was on the suddenly turned off. Went to main an nothing was amiss but turned off main anyway. After about 10 mins the oven would work again. However this is happening constantly. What is triggering this to happen
3 answers
Mitch H.Euromaid
Hi Sam,
Sorry to hear, please call us on 1800 444 357 so we can discuss over the phone
thanks
Seems to be a standard problem with the Euromaid, we have same issue and now off permanently just out of warranty by a month or so... So annoying!
Mitch H.Euromaid
Hi,
Sorry to hear, please call us on 1800 444 357 so we can discuss over the phone
Mason Sasked
Middle burner not igniting when all others are fine. Any ideas?
2 answers
Is ignition working? They have sensors that when a flame is not present stops the gas flow. Check gas flow. If you suspect sensor faulty try to remove and poor boiling water over it for 2 minutes replace and try again. If still not working replace sensor
Ruben R.Euromaid
Hey Mason,
Please get in touch with us on 1800 444 357 to discuss further.
It is possible it is one of three things:
1. Faulty ignition electrode
2. Dirty burner
3. Blocked injector
Thanks.
Chat soon.
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Rachel A.Euromaid
Hi Mopar 67, Thank you for reaching out to Euromaid we are sorry to hear about your experience, our customer care team will be in contact with you soon to discuss