Please note: Fisher & Paykel ActiveSmart 519L Bottom Freezer Fridges are split in two series. This listing is for the E522 Series. For the RF522 Series, please click here.
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Fisher & Paykel ActiveSmart E522BLX4 (Stainless Steel, Left Door)
StephenHSydney
- 9 reviews
- 12 likes
- ActiveSmart E522BLX4 (Stainless Steel, Left Door)
- Verified purchase
Noisy. Compressor failed at 3 years.
Fisher & Paykel has always been my “no brainer” choice for fridges, but now I am not so sure.
Purchased E522 new in January 2015, required a technician to come out a few days later as the fan was hitting the fan grille, making a loud noise like a power drill. Technician replaced entire inner back panel. Fridge has worked OK for three subsequent years, but continual compressor rattle noises, which can be heard across the room. Not what I would expect for an expensive product. F&P say that this noise is normal.
Compressor has now failed e...Read more
ntirely (engineer says the compressor’s electrical windings have shorted, so that it is drawing over 9 amps, instead of the designed 1.2 amps). Requires a workshop repair, at $307 cost for labour and transport, in addition to the $148 technician call-out fee, although I anticipate that they will not charge the ±$750 cost of a new compressor as it failed within their 5 year parts guarantee. Customer Service is helpful, but slow. Feels like they are swamped with workload. Took 5 days for a technician to be available (Sydney region). Two further days to arrange workshop pickup and loan fridge (I had to phone them to follow up). We’ll see how long they take to repair it and return it to us. Will be interested to see what the decibel levels are like when we eventually get the fridge back. Genuinely not sure what brand I will go for when we next have to buy a fridge. F&P appear to have dropped the ball on quality.Similar opinion? Write a review on ieatwords.com.au!
Very Disappointed
Bought this fridge in March 2015. Since then it has spent a year in storage in between houses. So it has effectively had less than 2 years use. Although it still keeps food cold it is now making so much noise while running it drowns out the TV. The pipes in the back are showing signs of corrosion and we will are looking for a replacement. Definitely not Fisher & Paykel. We have previously had Fisher & Paykel appliances 2 washing machines, 1 dishwasher and 1 previous fridge, all of which lasted over 15 years.
Similar opinion? Write a review on ieatwords.com.au!
George SEARLWOOD
- 5 reviews
- 9 likes
Easily damaged
After tolerating this product for almost 2 years, I've decided to replace it purely because it ruins the look of the whole kitchen.
I'm actually renovating the kitchen to give me more options with size so that I don't have to buy another Fisher and Paykel product.
NEVER AGAIN
It's unbelievable that such weak materials would be used on the fridge doors, when considering the obtrusive nature of a fridge in a kitchen.
We recently replaced a17 year old F/P fridge with this model without second thought, especially considering the reliability of...Read more
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Find out how Fisher & Paykel ActiveSmart E522BLX4 (Stainless Steel, Left Door) compares to other Bottom Mount Fridges / Refrigerators
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Questions & Answers
Rtaylorrasked
Hi,
Our fridge is only 18 months old and has just started making a very loud noise when on. The temp in the freezer is stable but in the fridge compartment it is cooling to well below what it usually does. Any ideas??
Many thanks
1 answer
I am not a fridge mechanic but..
If by fridge cooling more than usual you mean it is freezing(mostly in the top shelves), it may be set too Cold or something is causing the cold air to leek from the fridge and extra cold air is constantly being pumped into the fridge from the freezer.... which in turn would mean the machine has to work harder and longer
Debsasked
Hi we just moved our fridge ensuring it was upright and we were very careful when moving it and let it sit for a few hours anyway. However when we plugged it in it had no power at all. Yes we have tried another PowerPoint and other appliances work on them. I've never had a problem with this fridge. Help as we have food everywhere and live in a remote location!
2 answers
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your refrigerator, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link:
http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
Hi, we have tried calling this number but can never get through. Then after waiting for over 30 mins it cuts out. Can you please get someone to call me on 0449047188
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