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    NIL SERVICE

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    I am happy with the new DishDraw which was installed 17 days ago. I have made 5 calls to Fisher & Paykel to collect the old unit yet it remains on the living room floor of my very small apartment. Fisher & Paykel staff are very sorry and have all promised to call me back within 24 hours to arrange collection, yet I have had no contact with Fisher & Paykel that I haven't instigated. I am informed delivery and collection is contracted to a transport company, however I contracted with Fisher & Paykel and they remain responsible for collection of used products, which is a service I have paid for.

    I would not recommend dealing directly with Fisher & Paykel.

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