Read also:
aldi robot vacuum spare parts george foreman mix & go blender with chill sticks teac hdb850 hd set top box review dashmate dsh-882 review come true gift card balanceFisher & Paykel WashSmart WH8560P2 (8.5kg) Questions & Answers (page 3 of 3)
49 questions from our users
Kristy Pasked
Where do I put napisan if I am using liquid detergent aswell? What wash setting should I use.
1 answer
where you put it in any front loading machine:
the pre-wash tub in the draw
You have 3 tubs in the draw
Washing Liquid - Softener - Pre-wash
remember to select the pre-wash option
Reyasked
What is the warranty on a WH8560P2?
Chrisasked
Our machine is around 3 months old and has developed an annoying problem. Every time use use the 15 minute cycle water leaks out of the detergent draw . You usually need up to 5 towels to mop up the water so its not a little dribble. I blamed my Daughter for not shutting the soap draw but it happened to me today and leaked an excessive amount .
My Wife came out and paused the machine and changed it to the 30 minute wash cycle and started the machine and this stopped the leak.
Apart from being a pain the water i causing damage to the Laundry. Any ideas
1 answer
There has been a product improvement on these models. If you contact Fisher & Paykel they will rectify this issue for you.
Shenanigansasked
I have the WH8560P2, one week old and it is working just fine.
However, I have noticed that there is a LOT of vibration during the spin cycle - so much so that you can see a box of washing powder left on top of the machine moving around all over the place. Our old LG didn't vibrate at all - you could put a glass of water on top of it and barely see a ripple.
Is this amount of vibration normal for this machine? I'm concerned for the longevity of delicate internal components like the electronics in the control panel.
The machine is installed on a concrete floor and I have checked that it is perfectly level.
Has anybody else noticed this level of vibration? Any F&P reps in here care to comment?
Cheers.
1 answer
Just to confirm, as you say the machine is only a week old, have you ensured that the transit bolts have been removed from the back of the machine ? If these are not removed it will cause this issue and yes, could cause irrepairable damage to your machine.
Lisa D'Monteasked
I've just unpacked my Machine from the box and realised the water drain pipe is on the left and I need it on the right and it's not long enough to reach over. can I run it straight along the bottom of the back of the machine to the right and then take it up from there? thank you
2 answers
Hi Lisa,
My drain pipe is also located on the left of my washing machine and the plumber was able to run it behind the back of the machine. I hope this helps.
As long as it rises up near the top of the machine at some point to prevent siphoning of water.
there are also extension drain hoses available from F&P, phone their spare parts or look online.
Grayasked
Our 2 month old WashSmart Washing Machine, has just been found to have burnt to small holes in a womens top and a pillow case. Both holes are the same size..about 1/3rd of an inch. Any idea what is causing this?
1 answer
keep the garment and call F&P and have a technician look at machine, it's under warranty.
collasked
What is error 12 and error 74?
1 answer
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your washing machine, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
Shaneasked
My washsmart frontloader is leaking water from underneath above the tea /that's under the machine and the fabric softer part fills with water and won't take the softer out. Any ideas?
2 answers
Not really as I do not fix these things for a living and only do it out of necessity to save a few hundred dollars. All I can suggest is take the top off and check the rubber hoses connected to that part of the machine and clean any that may be blocked. It could also be a solenoid staying open when it shouldn't or not opening at all (???).
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your washing machine, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
Kateasked
Hello. My 8.5 kg wash smart washing machine has a problem. When I turn it on it won't do anything. The number 2:17 comes up but when I turn the knob it won't select anything. I push start and nothing happens. What can I do or does it need to be replaced?
Thanks Kate.
4 answers
Rudi K.Fisher & Paykel
To remove a delay start time once it is counting down, simply touch START / PAUSE, then
touch the LESS button to decrease the time to zero. Touch START / PAUSE to start the cycle
immediately.
The same thing has happened to me tonight. The delay time button hasn't been pushed or anything. I can't turn dial round without hearing beeping. The key lock button is on.
The same thing has happened to mine. The drum clean light is also flashing. I tried what has been suggested. But the numbers don't change. It is reading 2.17?
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.