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ARTG30LHTA (9.0kW / 11.2kW), ARTG45LHTA, ARTG36LHTA (10.5kW / 12.1kW), etc...CostaHunter Region, NSW
how to waste your money
Replaced our old airconditioner with a Fujitsu and it has never performed to expectations. Had the service guy in a number of times and the unit never performed even though it is a 14.5 KW system.
Finally the inverter and power board went, bought replacements at astronomical costs, only to discover after repairs that the compressor is not functioning correctly hence the service guy suggest i may need to replace it and perhaps more parts but this can only be discovered after We do the progressive repairs. so far I spent $3000 and expect at least...Read more
another $ 500 for compressor etc. when reading the other reviews about this brand i find it difficult to understand why would anyone ever buy this rubbish as it is there only as a money sink. Not sure if i should continue with repairs or buy new unit of a better brand.
Purchased for $14,000.00.
1 comment
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DDave Doesnt S.
- 2 reviews
Fugitsu are rubbish
25 years in the iindustry, have a ducted fugitsu in my home. The units are absolute rubbish. Outside noise levels are far beyond the stated limit after 2 years.
Control logic is rubbish leading to excessive power use and poor performance. Replacement parts are over priced and generally not available. It's cheaper to replace an entire outdoor unit than repair. But fugitsu won't sell you a single outdoor unit unlike EVERY OTHER MANUFACTURER! Low budget over priced rubbish.
1 comment
Fujitsu A.Fujitsu
Hi DDave, We are sorry to hear of your experience with your Fujitsu Ducted System being noisy and not performing to your expected standard. Please call us directly Tel: 1300 364 484 so we can discuss ... Read more
this further with you. Your custom and feedback are important to us.Similar opinion? Write a review on ieatwords.com.au!
Kirsty PCentral Highlands and Goldfields, VIC
TERRIBLE AIRCONDITIONER
The air conditioner works well when it it working, hence the problem. We have nothing but trouble with this air-conditioner from the first install it has broken down 3 times in six months, the first time it was not working for two weeks while waiting for parts to arrive. I have asked for the unit to be replaced but so far have not done so. I would never recommend this product to anyone. lucky it comes with a five year warranty I think I'll need it.
Purchased in January 2021.
1 comment
Fujitsu A.Fujitsu
Hi Kirsty, We are sorry to hear of your experience with your Fujitsu Air Conditioning unit, your feedback is important to us. Please, can you kindly private message your contact details so we can disc... Read more
uss this further with you or alternatively call us direct Tel: 1300 364 484 and ask for our VIC Service Team and they will do their best to assist you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu High Static Single Phase compares to other Ducted Air Conditioners
Know better, choose better.
RonB22999South East Queensland, QLD
- 10 reviews
- 5 likes
Need as we have medical needs
We have a large house and sometimes have to use day and night settings. It struggles a bit but does manage. When we have the day zone on only we are kept very comfortable. Filtering the dust and pollens are very important and it does this very well. Also here in Queensland we have high humidity this unit is taking care of that problem. In the winter we love the warmth and quick heating capabilities, We highly recommend this unit .
Purchased in September 2021.
1 comment
Fujitsu A.Fujitsu
Hi RonB22999, Thank you for taking the time to place your comments and ratings on Product Review. We are delighted to hear the Fujitsu Air Conditioning unit is working well especially when required fo... Read more
r medical purposes and during the very hot summer. Please don't hesitate to contact us if you have you any further questions and we will do our best to assist you. Your feedback and custom is important to us.Similar opinion? Write a review on ieatwords.com.au!
WazzaSydney, NSW
- 10 reviews
- 5 likes
A Great System
We have 3 Zones Family Room-Lounge/Dining Room
and 3 bedrooms all situated on the top floor.
We also have another 2 Fujitsu 7.5 Kw floor standing units for our large games /theatre room and another 7.5Kw servicing a conservatory.Both models are the same.
We can run the upstairs ducted all together or choose each Zone.
It copes very well even on the hottest Summer days around 40c+outside in Summer .and around 7c on the coolest summer days .
It has enough reserve to run All Zones if you require but mostly we run only 2 Zones.
Our home is 2 story constructed in double brick and tile roof double Glazed windows
2 comments
Fujitsu A.Fujitsu
Hi Wazza, Thank you for taking the time to place your comment on Product Review. We are delighted to hear you are pleased with your Fujitsu ARTG54LDTA Airconditioning unit. Your custom and feedback is... Read more
important to us. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you.As well as the Ducted system upstairs we have 2 other Fujitsu 7.5 Kw floor units Downstairs and they also do a fine job of cooling and heating a large room and a conservatory as required.
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Kevin of BrisbaneBrisbane
- 5 reviews
- 3 likes
Really impressed with the unit, service and support of Fujitsu and installer
Our 13 year old ducted Fujitsu packed up, had several conversations with the Fujitsu support team who were just fantastic. Finally decided to replace it with the ARTG36LHTA and been really happy with it. I have also got 3 other Fujitsu split systems in parts of the house which i am really happy with.
Used Thermal Effects Airconditioning in Brisbane who just made it so easy.
1 comment
Fujitsu A.Fujitsu
Hi Kevin, Thank you for taking the time to place your comments on Product Review. Your custom and feedback is important to us. We are delighted to hear our support team provided great customer service... Read more
and you are pleased with your Fujitsu Airconditioning. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
JOE GORTsouth windsor
- 4 reviews
- 6 likes
great air conditioner
This was replacement for my 19 year old carrier didn,t need to change ducting as it bolts on to the existing inside unit. outside unit is very quiet compared to the old one and much cheaper to run. these were the 2 reasons for changing had some teething problems but Jamie from Butler Air and the Fujitsu service guy were great very happy.
easy to use and very effective was tested with the heatwave we had at the same time as installation .
1 comment
Fujitsu A.Fujitsu
Hi Joe, Thank you for providing your Feedback on Product Review. We are so glad your are happy with your Fujitsu Ducted Air Conditioner.
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TomPerth, WA
- High Static Single Phase ARTG45LHTA
- Verified purchase
Error code "11" - Serial communication error
My fujitsu ARTG45LHTA unit was installed on 14 February 2013, but it was intermittently non-operational with error code "11" for the past 5 years. Despite numerous services by fujitsu which was under 5 years "part and labour warranty", the same issue - error code "11" was still not resolved as at today. I am really disappointed with this fujitsu ducted system and i will no longer recommend this product for sure.
8 comments
Fujitsu A.Fujitsu
Hi Tom, we are sorry to hear of your experience with your Fujitsu Air Conditioner. We appreciate you taking the time to place your feedback on Product Review. Your feedback is important to us. Please ... Read more
contact us directly and ask for Technical support Toll free number 1300 364 484, so we can discuss this further with you.Sorry. i can not call your Toll free number as i am on travelling today and will be away from Australia for a while. Do u mind to contact me via email :[details removed]
For your information, the... Read more
If my email is not acceptable to you, may i then call this Fujitsu WA contact number +61-8- 9240 5877 from oversea ? Thanks.
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Sair
- 6 reviews
- 1 like
Awesome Product for Heating and cooling your house.
We got this installed a few months ago, due to our old System being 35 years old and needed replacing. This system is so quiet which we love. You can’t even hear it’s on. It’s funny because you go outside and everyone else’s (neighbours) are so loud. The house and Rooms heat up really quickly as well,which we love. I would definitely recommend this product for any residence or business.
2 comments
Fujitsu A.Fujitsu
Hi Sair, Thank you for taking the time to provide your feedback, we really appreciate it and are so glad you are enjoying your new Fujitsu Air Conditioner.
My Pleasure.
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Find out how Fujitsu High Static Single Phase compares to other Ducted Air Conditioners
Know better, choose better.
GeneSydney
- 6 reviews
- 4 likes
Makes the house bearable in summer and winter
Upgraded to a ducted air conditioning system when one of my split systems failed. Was going to go for a Daikin but it was too big for my ceiling space. The Fujitsu has a smaller foot print. Used since July, so has been operating in winter and summer. Works well.
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SueTasmania
- 28 reviews
- 1 like
- High Static Single Phase ARTG45LHTA
- Verified purchase
Really loving my investment in this hot weather
A great investment - I installed this system following a single inverter air-con in my lounge packing it in.
This system does my whole 3 bedroom house & uses less power than the single unit did.
It is quiet & fast to supply either cold or hot air.
There are 3 minor issues that I was not aware of prior to installation -
- The min temp is 18degC. During winter, I'd like to be able to drop the temp overnight & when I am away during the day to 14-15degC like I was able to do with the old single unit.
Fujitsu say this min of 18 is to increa...Read more
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G. HiSouth East Queensland, QLD
- 22 reviews
- 1 like
Great model
This is our second Fujitsu ducted system and the best one Has multiple zones and the ability to govern the amount of cooling going to each Is fully programmable and very quiet as well Both have been installed in new houses which allows for a better install to suit the owner.
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jaya36SA, 5169
- 69 reviews
- 1 like
- High Static Single Phase ARTG36LHTA (10.5kW / 12.1kW)
- Verified purchase
Got this for our tenants
The old mitsubishi packed up and we went with this model through Mannix .
Our tenants are really happy with this, it cools and heats better than the other one, and much more efficiently.
Their bills have gone down, it's been very reliable. I was there, and it has a great output, cools and heats quickly.
September 19th 2017 Update: This has been excellent!
We think it's a great system, hasn't missed a beat all through winter. Cools well too - will give it a good trot this summer coming.
I'll come back and post a comment on how it's performing.
The controls are easy, and it's relatively quiet, I haven't had to think about it really. The outdoor unit seems fine, and it looks neat and tidy
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AdamVW1958Perth, WA
- 10 reviews
- 5 likes
- High Static Single Phase ARTG45LHTA
- Verified purchase
24 HOURS NEW AND WORKING WELL!
Had our new unit installed yesterday and seems to be working great. Got the E-zone controller so can control it via an app from anywhere in the world if need be. It has 4 zones which is quite sufficient for our 190m2 home and many variations and/or time settings are available to make the use as useful as it could be. Ambience Air, Rockingham where great too, from initial contact to the install, highly recommended.
1 comment
Over two months into purchase and very happy with the unit. If anything, probably too powerful for our 200m2 home during winter in Perth.
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AndrewBeerwah
- High Static Single Phase ARTG60LHTB (15.8kW / 18.0kW)
- Verified purchase
Noisy compressor
I have a Fujitsu Ducted 15kw cool and 18kw heating. The system works well, however the outside unit is very loud and I am going to have to build a noise barrier wall to prevent disturbance to adjacent bedrooms. Our neighbours have another popular brand and their unit is much more quieter. I am not sure whether I will install a fujitsu again in my next house.
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Find out how Fujitsu High Static Single Phase compares to other Ducted Air Conditioners
Know better, choose better.
AOT54LJBYL
Our system lasted just on 7yrs and the compressor is dead, getting quotes to replace it, I recomend you go Daikan!! We have had three of this inverters in other homes and were happy, but this will be the last as its just not good enough.. My opinion only.
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pont67AU
- 57 reviews
- 2 likes
ARTG30, so far so good
Had this installed November 2012 after purchasing from Mannix TTP SA, to date it has performed well. I was sceptical this unit could cool and heat my home as I believe it is the entry level of these and do not consider my 1977 home to be the most energy efficient, the installer did their calculations and advised it would be suitable and to my surprise it has performed above my expectations, especially heating wise.
I did upgrade to 5 zones (3 bed home) which makes controlling the temperatures within the home more manageable, this will come d...Read more
own to personal preference though. It is coupled to a metalflex zone controller which works well also. One complaint is that the Fujitsu wall controller is not backlit so late night adjustments require the room light to be turned on to see what your doing, this may sound trivial but given the zone controller has this, perhaps Fujitsu should consider this also. The outdoor unit is quite large (tall) but very quiet so should be good if your neighbour is a bit of a whinger about noise etc, the indoor unit is to me reasonably quiet and for most wont be intrusive. It has an Eco mode which is meant to save your money and admittedly I did not receive any nasty surprises in the mail from the summer period, there is also an on and off timer and other useful functions to play with. Note when using the heating setting it does not start up straight away, it can take up to 4-5 min to begin heating and this is mentioned in the instructions. In regards to Fujitsu, I took advantage of their free BBQ promo and I did what was asked by them to redeem it and to my surprise received a good quality Beefeater BBQ in the stated time frame.5 comments
Had some trouble with a zone controller recently however the designated service company used by Mannix attended and replaced the faulty unit quickly and professionally. Problems do occur and it is how... Read more
the product is backed up which counts, in this case I have no complaints.2015 and no further issues, power bills over winter and summer have been decent so far.
Had it on approx 80% of the winter period and received a bill under $750, pretty good I reckon given I have a pretty energy inefficient home.
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Repair of Fujitsu ducted inverter air-conditioning system ART55L (14.5KW)
Installed as a new product in 2007. Immediately after installation, both vents were burnt and repair was required. It happened in December (pick season) and done after few days. Now it was failure again and again both vents are required replacement. Service personnel totally unqualified and know nothing about it. The company for servicing is Whithchurch. It cost already $1,700.00 however still not fixed problem. The system is used for heating and now in winter we don't have heating for a month. The servicer engaged don't care about it at all d...Read more
espite number of calls and questions what is going on. Explanation is that they need to test electronics. I asked for replacement of entire unit and told Fujitsu does not allow that prior detecting the problem. Advice to anyone who want to avoid stress don't buy a Fujitsu and especially try to avoid Whithchurch. Everything however most annoying is indolent behaviour of service personnel.Similar opinion? Write a review on ieatwords.com.au!
Shopper..Art
- 7 reviews
- 7 likes
Its ok
Cools down a very big room in a matter of minutes, heating is ok but that's expected since most of the units need some time to warm themselves up.
Overall can't really complain about the performance for 'cheap' ducted, however few things could of been done better...
Got a free BBQ from the deal
Quite, cooling is very quick
Zone splinter buttons are way too bright, no thermometer for current temperature, NO BACK LIGHT on the controller (its the 1st one I have ever seen without a backlight). There is a premium option for $160 which is a bit much for just one diode light
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Dave9698AU
Still not going
We have this system in for 5 weeks now and it is still not going had the service agent out 4 times and he still says he needs more parts it has. Ever ran totalaly over it So hot summer will be over before they get it going Fujitsu have been so bad to deal with they don't return calls never again will I buy this brand
Does not go
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Questions & Answers
Tam Kasked
What is the energy ratings for this? (summer and winter)
1 answer
Fujitsu A.Fujitsu
Hi Tam, Thank you for your question. Please be advised the energy rating Cooling EER (Energy Efficiency Rating) 3.26 kW/kW, and Heating COP (Coefficiency of Performance) 3.70 kW/kW.
Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.
Richardasked
I have a Fujitsu ARTG54LHTC, can a infra red remote control be used with this.
1 answer
Fujitsu A.Fujitsu
Hi Richard, Thank you for your question, please be advised you can use UTY-LRHYM IR Receiver kit which can be purchased from Fujitsu Sales Department finished goods item. Please note this can only be used whilst pointing to the Fujitsu cassette. If you would like to discuss this further please call to speak to our Technical Support team who will do their best to assist you. TEl: 1300 364 484.
Nickasked
Hi there,
For a 4 bedroom house (195m2) and 6 EER, how many KW do I need? What's the maximum Kw in Fujitsu air conditioners for a single phase?
1 answer
Fujitsu A.Fujitsu
HI Nick thanks for your question on Product Review. For areas larger than 65m2, please contact your local Fujitsu Dealer to discuss the right solution for you, e.g. two or more Fujitsu split systems, a multi-head unit or even a ducted system, to ensure your Fujitsu comfort needs are met.
For single-phase please see on our website ARTG60LHTB - 15.8kW(C)/18.0kW(H) ARTG60LDTA - 15.8kW(C)/ 18.0kW(H)
For further details please visit our website https://www.fujitsugeneral.com.au/residential-range/ducted/single-phase#Content_products
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Fujitsu A.Fujitsu
Hi Costa, we apologise for the experience with our product. Please can you email us directly on [email protected], please include the name of your repairer, the invoices for the work which... Read more
has been completed and the quote for the compressor along with your model and serial number so we can investigate this further. We look forward to receiving this information and we value your custom and feedback.