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Reviews

2.9

7 reviews
5
(3)
4
(0)
3
(0)
2
(1)
1
(3)
  • Transparency
    1.0 (2)
  • Customer Service
    2.7 (3)
  • Loan TypeFixed Rate (1)
  • Application Process
    3.7 (3)
  • Timeliness
    4.3 (3)
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Was good until corona virus

published

I have had 2 loans with get capital and didn't have an issue. Come the corona virus, I asked to stop payments and they still haven't. 2 emails and 1 phone call so far. Not good enough. Only offered an 8 week stop, but then didnt stop it. All other banks offering 6 months. I will be going to my bank to put a stop to the payments myself. Watch them ring me when that happens.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
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I Would Recommend Get Capital

published

Customer service was prompt. Very informative with all of my questions I needed answered.
Funding process was easy. The funds were deposited within 24hrs of settlement without any drama.
I would surely use Get Capital again in the future instead of going to the Big Banks.

Customer Service
Application Process
Timeliness
Mark

MarkAdelaide

  • 3 reviews

Affects credit rating with their poor policy and not being upfront

published

Approached them for finance and disclosed the purpose the the funds, they said no problem. Spent time and had a credit check done which affects my credit rating and then came back and said that they cant lend the funds for the reason I requested on the application. Had they said this from the start it wouldnt have affected my credit score.

Transparency
Customer Service
Application Process
Timeliness
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Miss leading conduct on all accounts

published

They make every effort to miss-lead their clients into higher interest rates, they with hold information and every person you talk to at get capital has a different figure to state or a different explanation for how something works. They will make it that confusing and miss lead you into thinking your getting a better deal than you are, then they will blame you and take no responsibility for what was said in emails, or on the phone while they where conning you. If you work with them be very careful, they will do their absolute best to miss lead you and con you. Good luck.



John Gibbons

John GibbonsSydney

  • 3 reviews

Ethical business finance

published

Truly a pleasure to deal with Get Capital. The customer service is prompt and attentive. The interest rate is lower than the big banks and the funding process is seamless (unlike the big banks).

I highly recommend Get Capital.

Petra

PetraMelbourne

  • Verified customer

Good product and professional team

published

we have used getcapital for 2 loans and each time they have been excellent. We got the funds we needed. The process was simple and their relationship managers helpful. Happy to recommend.

Southern NSW Receiver

Southern NSW ReceiverMid North Coast, NSW

  • 3 reviews
  • 2 likes

Warning do not use this finance

published

Get Capital fail to record repayments and claim loan is in arrears for $372 and proceeded to place a caveat over my property!! They are loan sharks and their administration is unprofessional and negligent.

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