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Reviews

4.7

139 reviews
5
(118)
4
(10)
3
(3)
2
(2)
1
(6)
  • Product Quality
    4.9 (43)
  • Return Claim MadeYes (0) · No (46)
  • Shipping
    4.9 (32)
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Great service thank you

published

Thanks my bathroom robe hooks arrived with 2 days or order. Great service I would definitely use your company again.



MarcInOz

MarcInOzMelbourne

  • 10 reviews

How do they do it!?!

published

Genuine 'Caroma' product arrived well-packed within a couple of days. Half the price of anywhere else (including Bunnings)! I'll be getting more stuff from GetStuff in future!

Gillian D

Gillian DRavenshoe

Great customer service

published

I bought a product recently from Gettstuff, the first time I had used them. There was an issue with the company they were going to use on the delivery as I am in a very rural area. Gettstuff called me up to discuss and we easily came to a mutually beneficial arrangement. The customer service person was excellent to deal with.



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Marianne

Marianne

  • 3 reviews

Excellent service

published

Great product range. Easy ordering online. Professional customer service. Speedy delivery. Goods extremely well wrapped.
Items were originally out of stock, but they promptly followed up when the stock would be received.

exactly what I wanted

published

Service was efficient and the item was exactly what I ordered, it arrived within a week of ordering, and was well packed to eliminate any damage during transit.

Great service and good price

published

One item of my order was unavailable so Getstuff.com promptly contacted me with some options . Was dealt with promptly and efficiently. Will definitely use again and recommend site to others .

Customer service

published

Went above and beyond, very happy, Yen was informative instructive and understanding. All dealings with him were courteous and nothing was too much trouble

Song

SongWollongong

This is okay for non urgent job

published

Order placed on 27 June, only advised about shipping 11 days later on 8 July.
Delivery was excellent, within two days after advised about the good being shipped.
Product was good.

Great service and easy to order.

published

The title says it all. Great service, quick delivery and easy to order. Looking forward to installing and using our new 'stuff'.

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Janene

JaneneCanberra Central 2601, ACT

Loved my chrome shelves

published

Bought 2 Phoenix shower shelves. They were delivered promptly. I was happy with the service. I would recommend Getstuff to buy from .

Aiden

Aiden

  • 2 reviews

Delivery times

published

Delivery time was 2 days over advertised 4 - 5 delivery time, specified leave delivery if no one at home, had to go to TNT depot to pick up delivery as was not left at home.

Gail

GailQLD, 4802

Slow delivery

published

Good range of products but very slow at getting items despatched. After waiting a week sent them an email asking ETA and the item was posted that day. Due to our location it still took about another 5 days to arrive.

Anne

AnneSydney, NSW

Bathroom products

published

Purchased bathroom products for new bathroom. While not yet installed, I was most satisfied with customer service as well as delivery service.

Caroma Shower head & arm

published

Not installed yet, but delivery was nice and quick and product looks great. Was a little apprehensive buying online but the images on the web site were accurate and I'm very pleased with the product.

Caroma Pin Lever Sink Mixer Chrome

published

Item took a little while to arrive, on opening and inspecting I have found scratches to the underside of the long arm spout. Otherwise looks O K I have not installed as yet.

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Delivered above and beyond

published

After a terrible customer experience with Harvey Norman, Getstuff were able to get the job done! They were able to source our bathtub at a competitive price and also with a super quick turnaround from when we had ordered the product to delivery. Staff were also very friendly and helpful. I would recommend Getstuff to all my friends and family

Is there such a thing as 0 stars?

published

Product was NOT opened&cost $241. They charge 20% to return it, so $48!! A total rip off, go to Bunnings!

Excellent Quality & Speedy Delivery!

published

Product was exactly as advertised, very easy to install - excellent quality, will definitely use this company again, very happy.

Tom B

Tom BAdelaide

  • 3 reviews

Good price and packaging, but would have preferred Australia Post to deliver.

published

Mostly good except I would have liked this small item delivered to my PO Box. Australia post is easier to manage than Couriers at the buyers end. The old classic "Sorry We missed You" card is rapidly becoming tedious for online shopping.

Exactly the article required

published

Very well packed and delivered within the advised time frame. Easy transaction and would recommend this online store to any purchaser

Page 4 of 7
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Questions & Answers

Khaira

Khairaasked

Getstuff

Hi, I am living in Sydney very close to your warehouse, can I come there to pick the product?

1 answer
Fired Up
Fired Up

Suggest you ring and ask as per their website.

Dwq

Dwqasked

Getstuff

Looking to buy a Caroma Stirling toilet do you offer free shipping or can you provide pickup from Melbourne Or

1 answer
Getstuff
Edward P.Getstuff

Thank you for your question David,
As we are located in Sydney I am sorry to say at this stage we do not have a warehouse for pick up in Melbourne. We can offer discounts where possible but we do in most cases with chinaware need to have a charge for shipping as the rates charged by freight companies for handling these products can be high and more often than not are greater than the amount we charge to our customers.
We will give you the best advise and service and do everything we can to deliver you the most cost effective price.
We have been supplying to the Sydney market for over 40 years and now nationally for over 10 years through our website.
We take great pride in packing and ensuring that all or products arrive in one perfect condition, to assist us to continue to be able to deliver such high standards we need to pass on part of the freight charges required to safely move such products around our country.
I have had a look at this product and even with the delivery charge added to the item we are still the most cost effective way for you to get your product.

I hope this has answered query, if you need further please assistance feel free to contact us.

Regards
Tim Griffiths

Suz J

Suz Jasked

Getstuff

Can you deliver freestanding bath to Queensland - regional area?

1 answer
Getstuff
Edward P.Getstuff

Good morning Suz, yes we can deliver baths anywhere in the country, the cost for freight will depend on the area you are in.
if you have any further questions yo can use the chat option on our site it comes thru to one of our team.
or you can phone us on 1300 133 555.

Get an answer from our members and Getstuff representatives

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