??!

Reviews

3.4

58 reviews
5
(23)
4
(7)
3
(10)
2
(7)
1
(11)
  • Build Quality
    3.6 (33)
  • Value for Money
    3.3 (33)
  • Ease of Use
    4.1 (33)
  • Hair Length Medium (17) · Long (13) · Short (3)
  • Hair Style Wavy (18) · Curly (9) · Straight (7)
  • Straightening Time 15.714 minutes (21)
  • Hair Care
    3.8 (28)
Previous
Next
Liz H.

Liz H.South East Queensland, QLD

  • 2 reviews
  • Verified purchase

Gutted! Didn't produce the desired results

published

Flashy piece of machinery ... looks and sounds amazing BUT let's be honest no one needs a straightener making decisions for you!!!! 180 degrees is safer for the hair... BUT not if your CONSTANTLY touching up because you DIDN'T get that smooth, sleek straighten you want and get at 220. I trusted the new technology would deliver and persisted for several days hoping to be impressed ...but I wasn't satisfied!!! Now I know I need to control the heat to get the lasting salon results and my hair will be healthier with ME in control. Save your money!!!

Purchased in April 2021 for A$320.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Curly
Straightening Time 15 minutes
See all answers
Abbie006

Abbie006Perth, WA

  • 2 reviews

Not Worth the heavy price!

published

I have frizzy/wavy thick hair. I have used eclipse GHD in the past and was so excited when I received new platinum plus as a gift from hubby. The eclipse made my hair much sleeker and shinny. However im never able to achieve those results with this new ghd platinum plus. It takes much much longer to straighten and the results are not even satisfying. I have been using this for over a year now and keep giving it a chance that maybe I’ll like it one day. But no, it’s been like this from day one. It’s not worth the price honestly. I’m disappointed.



Purchased in December 2021 at Shaver Shop for A$345.00.

Build Quality
Ease of Use
Value for Money
Hair Length Medium
Hair Style Wavy
See all answers
Guneet

GuneetSydney

  • 12 reviews

Awesome!!

published

I have tried almost all sorts of products available in the market, but I always come back to GHD. Bought GHD Platinum Plus straightener and couldn't ask for anything better. I have straight but heavy volume hair so its Less damaging, quick and easy to use for me. Love it!!

Purchased in January 2021 at Adore Beauty for A$345.00.



Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Straight
Straightening Time 15 minutes
See all answers
1 comment
ghd
Customer C.ghd
Hair Straighteners

Find out how ghd Platinum Plus compares to other Hair Straighteners

Know better, choose better.

Compare all
Sam

SamSydney Surrounds, NSW

  • 2 reviews

Great straightener

published

I love this straightener so easy to use glides through your hair leaving it shiny and silky wouldn’t buy a different brand heats up in about 3 seconds and doesn’t ruin your hair like some straighteners

Purchased in February 2021.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
See all answers

The reviewer stated that an incentive was offered for this review

Kirsty C.

Kirsty C.Greater Melbourne (Inner), VIC

Pulls on hair

published

I received this for Christmas and can’t use. I have used a GHD all my life but this model seems cheap and nasty. It won’t glide through my hair and gets stuck and pulls. It leaves my hair looking dry and waves. It’s clunky to use. Customer service to get this refunded or replaced is terrible both through the salon and GHD extremely disappointed would not recommend this straightener ya all

Purchased at Hairhouse Warehouse Online store for A$355.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Style Straight
See all answers
1 comment
ghd
Customer C.ghd
Seenu S.

Seenu S.Sydney, NSW

Platinum plus - a total disaster

published

I have used the for 10yrs. The latest platinum styles does not work and my hair is still curly and wavy. It works like a cheaper brand. Very disappointing after paying a huge price tag. Also very disappointing customer service.

Purchased in June 2021 for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Length Medium
Hair Style Wavy
Straightening Time 30 minutes
See all answers
1 comment
ghd
Customer C.ghd
S L

S LSydney, NSW

  • 5 reviews

Had it replaced it twice still...

published

Purchased in January 2021 for A$315.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Straight
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd
Madison T.

Madison T.

  • 4 reviews

The perfect straightener

published

Nice sleek design, heats up fast and is hot, straightens the hair so well without damaging it like my last straightener, but my favourite feature is that it turns itself off if you arent using it and forget!

Build Quality
Ease of Use
Value for Money
Hair Style Curly
See all answers
1 comment
ghd
Customer C.ghd
Stacey P.

Stacey P.Perth, WA

Good products, not so great customer service

published

Purchased in January 2021 at GHD online.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 10 minutes
See all answers
1 comment
ghd
Customer C.ghd
Hair Straighteners

Find out how ghd Platinum Plus compares to other Hair Straighteners

Know better, choose better.

Compare all
Gabby

Gabby

  • 4 reviews
  • 1 like

Perfecting my hair all the time

published

I have to go over my hair to straighten it a few times I have to dry it straight and than straighten a little bit at a time to get the most straight hair

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Short
Hair Style Wavy
See all answers
1 comment
ghd
Customer C.ghd
Ange

AngeDarling Downs, QLD

  • 3 reviews
  • 3 likes

Waste of money

published

Bought a platinum straightener, got the red ring of death after 3 months, hardly used much, once a week maybe, got a new one from ghd because it was under warranty, now my other one has gotten the red ring. Again hardly used much, have had that one for two years but spending that much money on an item it should last longer, of course it’s two months past the warranty now. I would absolutely not recommend them, they are poorly made and way overpriced for the quality you receive.

Purchased at Hairhouse Warehouse Online store for A$240.00.

Hair Length Medium
Hair Style Wavy
Straightening Time 5 minutes
1 comment
ghd
Customer C.ghd
Kaytlyn

KaytlynSouth East Queensland, QLD

  • 4 reviews
  • 1 like

A little disappointed

published

I previously owned an eclipse GHD straightener, it made my hair shiny, sleek and straight from top to bottom; giving off a very fresh look. It since died and decided to purchase the new White Platinum +
When I turned it on the sound was muffled and sounded cheap compared to the eclipse. I found that the plates would catch on my freshly blow dried hair when dragging it through my sectioned off hair. The finish of my hair looked dry and not nearly as fresh as the eclipse. It still does the job, but it is a down grade if you’re use to an older model GHD

Purchased in August 2021 for A$345.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
See all answers
1 comment
ghd
Customer C.ghd
Tia

TiaBonner 2914, ACT

  • 5 reviews
  • Verified purchase

Not as good as I expected :(

published

The last time I bought a GHD was in 2012 limited edition peacock straightener. I thought this time I would go for a top of the line model and got the platinum plus. It is not as nice to hold, feels flimsy and not as well made. Heats up quick but feels like it’s burning my hair more than my old model. It is also catching my hair in the little crevices and feels like it’s pulling even though I’m not holding it closed tightly. I’ve loved my GHD straighteners for so long but this model is a real let down.

Purchased in August 2021 at Oz Hair & Beauty Online store for A$315.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Curly
Straightening Time 15 minutes
See all answers
1 comment
ghd
Customer C.ghd
Claudia

ClaudiaWide Bay-Burnett, QLD

  • 6 reviews
  • 2 likes

It is an absolute dream!!

published

I am so obsessed with ALL GHD products but this straighter is just unreal. It is smooth on the hair and keeps my hair straight for days. It taken only a few seconds to heat up. and it is just so easy to use!

Purchased in March 2021 at Hairhouse Warehouse Online store for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 10 minutes
See all answers
1 comment
ghd
Customer C.ghd

The reviewer stated that an incentive was offered for this review

sam

samMurrumbidgee Region, NSW

  • 3 reviews

Pathetic

published

I’ve had my straightener for 12 months and doesn’t matter how I clean it or how often it just continues to pull hair when you use it and you cannot set the temp on it, 180 degrees is the temperature that should be used on hair with straighteners.
It doesn’t straighten very well.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Straight
See all answers
1 comment
ghd
Customer C.ghd
Hair Straighteners

Find out how ghd Platinum Plus compares to other Hair Straighteners

Know better, choose better.

Compare all
Sharonf

SharonfHunter Region, NSW

  • 8 reviews
  • 2 likes

Big improvement on previous model

published

Love my new GHD. The biggest difference between this and my last ghd is how it maintains heat. I have very long hair and my old model cooled down as it reached the mid lengths, slowing down the whole process! The platinum + stays consistently hot the entire time, so much faster. I feel that it actually makes my hair shinier. An expensive appliance but well worth the extra if you are straightening you hair every second day.

Purchased in February 2021 at Price Attack for A$322.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
See all answers
1 comment
ghd
Customer C.ghd
M.C

M.CMelbourne

  • 13 reviews
  • 8 likes
  • Verified purchase

Quick, no fuss hair straightening

published

The ghd platinum plus hair straightener works fast to straighten hair. Sleek design and quick to heat up. Easy to use, lightweight. More pricey compared to other straighteners on the market.

Purchased in December 2021 at Shaver Shop for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Length Medium
Hair Style Wavy
See all answers
1 comment
ghd
Customer C.ghd
Rachel Landers

Rachel LandersPerth, WA

  • 15 reviews

Good but not great

published

Why the fuss . They say it’s better than the original well I could not see the difference considering the price. It has some issues so not worth the price difference

Purchased in August 2021.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Curly
Straightening Time 30 minutes
See all answers
1 comment
ghd
Customer C.ghd
JessieO97

JessieO97North-West & West coast, TAS

  • 3 reviews

Love it! Best hair straightener

published

Got this for my birthday this year in May 2022 and it has been the best thing since sliced bread! Every other hair straighteners I have had have not lasted! My toddler has even thrown this one and it’s still perfect!

Purchased in May 2021 at GHD online for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 5 minutes
See all answers
1 comment
ghd
Customer C.ghd
Rissa

RissaNew Plymouth

  • 2 reviews
  • 1 like

Blew up, useless,irrepairable

published

Literally had for 3 years max, I hardly use it, always stored in its pouch in the box, and I was half way through my hair tonight when it sparked poofed and blew up. Waste of money.! No doubt theyll do nothing due to it not being in 12 months

Purchased in December 2021 for A$425.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd
Page 1 of 3

Questions & Answers

Cali mahon

Cali mahonasked

Hi I have had my ghds for a couple of months and all of a sudden they are flashing red and won’t stop beeping what should I do?

4 answers
Danica
Danica

They should have a 12 month warranty I believe, mine did. I would contact the company

Karen
Karen

They actually have a 2 year warranty on their stylers. Same thing just happened to mine and I contacted them they told me how to ship to them and they sent me a new one 3 days later. you will need to send a copy of your receipt.

Carrie S.
Carrie S.

Mine first one died after 14 months. Replaced under warranty with refurbished iron that lasted 16 months. Both with same problem. Won’t pay that much for a flat iron that doesn’t last the warranty period.

Diane L

Diane Lasked

Hi, brought my ghd in Gatwick airport around 4 years ago love them. Went to use them this morning they beeped and the the light kept flashing red. Can I get them repaired or do I need to buy new ones?

2 answers
Ross K
Ross K

The Platinum range is non repairable........unfortunately.

ghd
Customer C.ghd

Hi Diane,

Thank you for your recent query and we are sorry to hear of the issue you are having.

To discuss your product further, please get in touch with our team on 1300 443424. They will be happy to look into this and help in any way that they can.

Regards,

ghd

JillyPeps76

JillyPeps76asked

My GHD Platinum+white is flashing red, making a weird noise and not heating up. I see from this forum this has happened to a lot of people with the platinum hair styler. The same thing happened with my a previous platinum's about two years ago and I got them replaced. I can't believe this has happened again!! Does anyone have any knowledge of why this keeps happening?

2 answers
Miriam
Miriam

Hi Jilly
Unfortunately, I do not have the platinum, I have the GHD gold, and so far am very impressed.
My suggestion is return to your place of purchase and demand a refund.
Should they not come good with the refund, tell them you will be taking the matter to the ACCC and I am sure they will refund your money.
My only suggestion is try the GHD gold as I wrote I am very happy, but be assured I have only had it a couple of months.
Hope the above helps.

ghd
Customer C.ghd

Hi Jilly,

Sorry to hear about the issue you are experiencing.

Please get in touch with our customer service team directly on 1300 443424.

They will be happy to look into this further and help in any way that they can.

Regards,

ghd

Get an answer from our members and ghd representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.