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Reviewer Photos & Videos
JessieO97North-West & West coast, TAS
- 3 reviews
Love it! Best hair straightener
Got this for my birthday this year in May 2022 and it has been the best thing since sliced bread! Every other hair straighteners I have had have not lasted! My toddler has even thrown this one and it’s still perfect!
Purchased in May 2021 at GHD online for A$350.00.
1 comment
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RissaNew Plymouth
- 2 reviews
- 1 like
Blew up, useless,irrepairable
Literally had for 3 years max, I hardly use it, always stored in its pouch in the box, and I was half way through my hair tonight when it sparked poofed and blew up. Waste of money.! No doubt theyll do nothing due to it not being in 12 months
Purchased in December 2021 for A$425.00.
1 comment
Customer C.ghd
Hi Rissa,
Thank you for your review.... Read more
We are sorry to hear of the issue you have experience in relation to your product and we apologise for any upset that this may have caused you. To discuss this with the team directly, please contact them on 1300 443424 and they will be happy to help in any way that they can. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Mia P.
- 2 reviews
Great
Great to use. Reliable and durable. I would die without my god. It’s my 3rd and would buy another one. Had a mini but left it in a unit at beach.
Purchased in May 2021 for A$400.00.
1 comment
Customer C.ghd
Hi Mia,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Find out how ghd Platinum Plus compares to other Hair Straighteners
Know better, choose better.
Kayla J.South East Queensland, QLD
- 2 reviews
Rips your hair out
I was upgraded to the platinum plus after my previous platinum thermostat failed twice, I actually regret getting the platinum plus it has caused me so much pain since getting it, my hair is constantly getting my hair stuck in the plates and ripping hair out, other then that I have found it’s a great ghd my hair has never been healthier or shinier but it’s really not worth the daily pain of hair being ripped out.
Purchased in February 2021.
1 comment
Customer C.ghd
Hi Kayla,
Thank you for your review.... Read more
We are sorry to hear that you have been left disappointed by your recent purchase and we apologise for any disappointment caused. Please contact our customer service team on 1300 443 424 and they will be happy to help in any way they can. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Jess
- 8 reviews
Best I've ever owned
Was a bit expensive, but worth every penny. My hair is thick, frizzy and untamable, but I use the straightener twice a week the day after I wash my hair and have smooth, frizz free hair all week. Heats up within 20 seconds, just remember to use heat protection product.
Purchased in December 2021 at Shaver Shop Physical store for A$350.00.
1 comment
Customer C.ghd
Hi Jess,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Paige K.Western District, VIC
- 2 reviews
Couldn't live without this!!
My hair has been so much healthier since using the Platinum styler! Was recommended by a friend and its been great! I use it daily to create nice waves in my hair, much easier to use than a hair curler.
Purchased in April 2021 at Hairhouse Warehouse Online store for A$230.00.
1 comment
Customer C.ghd
Hi Paige K,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
HelperGreater Melbourne (Inner), VIC
- 17 reviews
- 16 likes
Nice and easy
Actually it's good easy to use and not heavy it's really good to have one of new style ones as we cant go for a saloon all the time because of busy schedule and time as well good one Ghd is really nice Thanks
Purchased in June 2021 at Online for A$189.00.
1 comment
Customer C.ghd
Hi,
Thank you for your review.... Read more
We are pleased to hear that you are enjoying many good hair days with your styler and we wish you many more to come. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
alinaGreater Melbourne (Metropolitan), VIC
- 11 reviews
- 2 likes
good to straighten my hair
I purchased this straightener from ebay cuz I watched one video online seeing one youtuber using this straightener to curve her hair. So I purchased it and trying to learn from her. But I found out it is easy to use it to straighten, but not for curving. The curve always not that curved.
Purchased in January 2021 at eBay for A$250.00.
1 comment
Customer C.ghd
Hi,
Thank you for your review.... Read more
We are pleased to hear that you have found the styler easy to use for straightening, if you do require any assistance in using this product to create curls please contact us on 0344 443 424 and a member of the team will be happy to help. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
HairgalSouth East Queensland, QLD
- 6 reviews
Such a beautiful finish
Really happy with this straightener. Love how quickly it heats up and how I only have to go over the section once. My hair feels healthier and lasts longer then when I do my hair with other branded straighteners.
Purchased in November 2021 for A$315.00.
1 comment
Customer C.ghd
Hi Hairgal,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Find out how ghd Platinum Plus compares to other Hair Straighteners
Know better, choose better.
Platinum
I had the platinum styler (which a lot of people on here seem to be reviewing as opposed to platinum plus)
It broke when I had it just under 2 years so I contacted GHD and they received item and confirmed broken then emailed me to say they no longer had that product but would replace with a new platinum plus which is the newest upgraded model that has replaced the platinum that had many problems.
So the one people on here are reviewing if they are saying owned for almost 2 years etc.. is the platinum not the platinum plus, GHD have removed platinum and replaced it.
I have not used my new ones yet so cannot comment on those yet!
Purchased in June 2021.
Similar opinion? Write a review on ieatwords.com.au!
SarWide Bay-Burnett, QLD
- 3 reviews
- 2 likes
False advertising
I bought my ghd platinum plus Boxing Day 2018 and I have tried to give it a go even switching up my heat protectant but this straightener continues to burn my hair! It states that it senses the amount of hair to distribute heat evenly but I feel it’s too hot and burns my hair no matter how much or little I put between it?! I do not think it gives any shine or e makes your hair look silky and healthy at all because it just burns and my hair is left singed and stinking of that horrid burnt hair smell
I was really looking forward to getting this ...Read more
Purchased in December 2021 at Shaver Shop Physical store for A$300.00.
1 comment
Customer C.ghd
Hi Sar,
Thank you for your review.... Read more
We are sorry to hear of your recent experience and do apologise for any upset that this may have caused. We can advise that our electrical stylers are designed to reach a temperature of 185 degrees Celsius and are concerned to hear of the issue you have had. We would like to see that this is looked into with the relevant team. Please do not hesitate to contact them on 1300 443424 with your product to hand and they will be happy to help in any way that they can. Alternatively, you can contact the team by submitting a query via the following link www.ghdhair.com/au/help/contact-us. Someone will then respond to you directly and will be best able to advise you. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
JannSouth East Queensland, QLD
- 6 reviews
- 1 like
GHD Platinum + hair straightener
This is my 3rd GHD straightener over many years of using this brand. I only use it on my fringe as I use an electric brush for the length. About 2 months ago my Platinum styler started beeping and the red light was flashing. On investigation I was told this styler was unable to be repaired and that this is a common problem with this model. I am very disgusted as it is out of warranty and cost me over $300.
Since contacting GHD customer service and discussing the issue they have decided to replace my styler with a new Platinum Plus model.
Customer Service Brisbane thank you very much for the positive outcome . It has restored my confidence
in GHD products
Jann N
Purchased in August 2021 for A$325.00.
1 comment
Customer C.ghd
Hi Jann,
Thank you for your review.... Read more
We are so pleased that our customer service team were able to assist you with getting this resolved efficiently for you. Your feedback is greatly appreciated and this has now been passed across to the relevant team for you. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
SharGreater Melbourne (Metropolitan), VIC
Product blew up
Was a great straightener until it defaulted and burnt my hair quite badly. It isn't acceptable for the product to blow up even if it's been used for 1.5 yrs. Ridiculous. Waste of money, faulty product and damages hair.
Purchased in March 2021 for A$300.00.
2 comments
Customer C.ghd
Hi Shar,
Thank you for your review.... Read more
We are sorry to hear of your experience with your product and we apologise for the disappointment caused. Some further details have been requested from yourself to allow us to look into this for you. Regards, ghdThank you
Similar opinion? Write a review on ieatwords.com.au!
Gemma CGreater Melbourne (Metropolitan), VIC
- 2 reviews
Shocking length of life and warranty
I have had 4 of these over the last 10 years and all have died with electrical faults. GHD refuse to replace it after I have contacted them as it is out of the 1 year warranty period. If you pay this amount of money for a straightener you expect it to last longer. My sister and I also take extremely good care of the product and are very careful with it. Very dissapointed in the service.
Purchased in February 2021 for A$300.00.
1 comment
Customer C.ghd
Hi Gemma,
Thank you for your review and we are sorry to hear of the issue you have experienced with your product, particularly as you mention that you have taken care of the item.... Read more
Should you wish to discuss this further, please do not hesitate to get in touch with our AU team on 1300 443424 or at www.ghdhair.com/au/help/contact-us. They will be happy to help you in any way that they can. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Ciara GSydney, NSW
- 5 reviews
So quick!
Works so quickly which is super important when placing heat on your hair. Is aesthetically pleasing, light and heats up incredibly quick. Worth the cost and works great as a gift!
Purchased in July 2021.
1 comment
Customer C.ghd
Hi Ciara G,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how ghd Platinum Plus compares to other Hair Straighteners
Know better, choose better.
Schae BSouth East Queensland, QLD
- 4 reviews
The absolute BEST!
This straightener is the best ever. It heats up fast, it works quickly and so sleek and stylish! I’ve had previous ghd models that don’t even compare to this model. A definite buy!
Purchased in November 2021 at AMR Hair & Beauty for A$399.00.
1 comment
Customer C.ghd
Hi Schae B,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
RAKIYA M_SARKIMetropolitan Adelaide, SA
- 2 reviews
ghd platinum plus
very satisfied for times its to heat up
get hot to long last the 2 minutes very hor
very satisfied the time its take to straightened my hair
yes its has multiple position and controlling,
the negative effectiveness shown my look healthier and shinging .with this products its good products am happy to again
Purchased in April 2021 for A$299.00.
1 comment
Customer C.ghd
Hi Raykiya,
Thank you for your review.... Read more
We are so pleased that you are happy with your ghd product. Your feedback is greatly appreciated. Wishing you a good hair day, every day! Kind regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
DanicaRichmond-Tweed, NSW
- 5 reviews
So much better than previous ghd's
I got this as a Christmas gift from my parents a year ago and I love it. I have quite coarse, long and thick hair that has been colored and my hair looks incredibly healthy when I use the ghd, although I find that it stays curled for longer than straight
Similar opinion? Write a review on ieatwords.com.au!
NikkiMelbourne
Not happy
I loved this straightener till it started flashing red and beeping not long after my warranty expired. Contacted customer support and was told they would give me a discount on a new one..... I won’t be purchasing another one at over $300 it’s not worth it.
1 comment
Customer C.ghd
Hi Nikki,
Thank you for your review.... Read more
We are sorry to hear of the issue you are experiencing with your product and do apologise for any disappointment that this may have caused you. We also would to apologise for the issue you have experienced in seeking further support and will see that this is looked into internally. In the meantime, should you wish to discuss this further, please do not hesitate to contact our ghd AU team. They can be reached on: 1300 443424. Alternatively, if you would prefer, please submit on online query through the following link: www.ghdhair.com/au/help/contact-us. Someone will then respond to you directly and will be happy to help in any way that they can. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
So nice to my hair
Okay first let me just say something, if you are reading half the reviews on this be aware that most of the bad ones are actually directed toward the previous model, which has made looking at these reviews really hard.
That aside this straightener does not over promise in the slightest, heats up incredibly quick which is perfect for when I wake up late and am rushing to get ready for work! It has actually made my hair way healthier too, I was super sceptical of that whole “70% healthier” claim but it has actually made a real difference to my...Read more
hairs health, I constantly dye my hair and have thick untameable hair in general and this straightener has out performed any others I have had in the past by far. If I could give 10 stars I would! I 100% recommend.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cali mahonasked
Hi I have had my ghds for a couple of months and all of a sudden they are flashing red and won’t stop beeping what should I do?
4 answers
They should have a 12 month warranty I believe, mine did. I would contact the company
They actually have a 2 year warranty on their stylers. Same thing just happened to mine and I contacted them they told me how to ship to them and they sent me a new one 3 days later. you will need to send a copy of your receipt.
Mine first one died after 14 months. Replaced under warranty with refurbished iron that lasted 16 months. Both with same problem. Won’t pay that much for a flat iron that doesn’t last the warranty period.
Diane Lasked
Hi, brought my ghd in Gatwick airport around 4 years ago love them. Went to use them this morning they beeped and the the light kept flashing red. Can I get them repaired or do I need to buy new ones?
2 answers
The Platinum range is non repairable........unfortunately.
Customer C.ghd
Hi Diane,
Thank you for your recent query and we are sorry to hear of the issue you are having.
To discuss your product further, please get in touch with our team on 1300 443424. They will be happy to look into this and help in any way that they can.
Regards,
ghd
JillyPeps76asked
My GHD Platinum+white is flashing red, making a weird noise and not heating up. I see from this forum this has happened to a lot of people with the platinum hair styler. The same thing happened with my a previous platinum's about two years ago and I got them replaced. I can't believe this has happened again!! Does anyone have any knowledge of why this keeps happening?
2 answers
Hi Jilly
Unfortunately, I do not have the platinum, I have the GHD gold, and so far am very impressed.
My suggestion is return to your place of purchase and demand a refund.
Should they not come good with the refund, tell them you will be taking the matter to the ACCC and I am sure they will refund your money.
My only suggestion is try the GHD gold as I wrote I am very happy, but be assured I have only had it a couple of months.
Hope the above helps.
Customer C.ghd
Hi Jilly,
Sorry to hear about the issue you are experiencing.
Please get in touch with our customer service team directly on 1300 443424.
They will be happy to look into this further and help in any way that they can.
Regards,
ghd
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Customer C.ghd
Hi Jessie,
Thank you for taking the time to provide positive feedback, its greatly appreciated. ... Read more
We are very pleased to hear you are enjoying your new ghd and it has survived a game of catch with your toddler. May you enjoy many more good hair days - everyday! Regards, ghd