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Reviews

3.5

60 reviews
5
(24)
4
(8)
3
(10)
2
(7)
1
(11)
  • Build Quality
    3.7 (35)
  • Value for Money
    3.3 (35)
  • Ease of Use
    4.2 (35)
  • Hair Length Medium (19) · Long (13) · Short (3)
  • Hair Style Wavy (20) · Curly (9) · Straight (7)
  • Straightening Time 14.652 minutes (23)
  • Hair Care
    3.8 (30)
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Reviewer Photos & Videos

JessieO97

JessieO97North-West & West coast, TAS

  • 3 reviews

Love it! Best hair straightener

published

Got this for my birthday this year in May 2022 and it has been the best thing since sliced bread! Every other hair straighteners I have had have not lasted! My toddler has even thrown this one and it’s still perfect!

Purchased in May 2021 at GHD online for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 5 minutes
See all answers
1 comment
ghd
Customer C.ghd
Rissa

RissaNew Plymouth

  • 2 reviews
  • 1 like

Blew up, useless,irrepairable

published

Literally had for 3 years max, I hardly use it, always stored in its pouch in the box, and I was half way through my hair tonight when it sparked poofed and blew up. Waste of money.! No doubt theyll do nothing due to it not being in 12 months

Purchased in December 2021 for A$425.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd
Mia P.

Mia P.

  • 2 reviews

Great

published

Great to use. Reliable and durable. I would die without my god. It’s my 3rd and would buy another one. Had a mini but left it in a unit at beach.

Purchased in May 2021 for A$400.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Short
Hair Style Wavy
Straightening Time 5 minutes
See all answers
1 comment
ghd
Customer C.ghd
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Kayla J.

Kayla J.South East Queensland, QLD

  • 2 reviews

Rips your hair out

published

I was upgraded to the platinum plus after my previous platinum thermostat failed twice, I actually regret getting the platinum plus it has caused me so much pain since getting it, my hair is constantly getting my hair stuck in the plates and ripping hair out, other then that I have found it’s a great ghd my hair has never been healthier or shinier but it’s really not worth the daily pain of hair being ripped out.

Purchased in February 2021.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Curly
See all answers
1 comment
ghd
Customer C.ghd
Jess

Jess

  • 8 reviews

Best I've ever owned

published

Was a bit expensive, but worth every penny. My hair is thick, frizzy and untamable, but I use the straightener twice a week the day after I wash my hair and have smooth, frizz free hair all week. Heats up within 20 seconds, just remember to use heat protection product.

Purchased in December 2021 at Shaver Shop Physical store for A$350.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Curly
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd
Paige K.

Paige K.Western District, VIC

  • 2 reviews

Couldn't live without this!!

published

My hair has been so much healthier since using the Platinum styler! Was recommended by a friend and its been great! I use it daily to create nice waves in my hair, much easier to use than a hair curler.

Purchased in April 2021 at Hairhouse Warehouse Online store for A$230.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Straight
Straightening Time 10 minutes
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1 comment
ghd
Customer C.ghd
Helper

HelperGreater Melbourne (Inner), VIC

  • 17 reviews
  • 16 likes

Nice and easy

published

Actually it's good easy to use and not heavy it's really good to have one of new style ones as we cant go for a saloon all the time because of busy schedule and time as well good one Ghd is really nice Thanks

Purchased in June 2021 at Online for A$189.00.

Build Quality
Ease of Use
Value for Money
Hair Length Long
Hair Style Curly
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd

The reviewer stated that an incentive was offered for this review

alina

alinaGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 2 likes

good to straighten my hair

published

I purchased this straightener from ebay cuz I watched one video online seeing one youtuber using this straightener to curve her hair. So I purchased it and trying to learn from her. But I found out it is easy to use it to straighten, but not for curving. The curve always not that curved.

Purchased in January 2021 at eBay for A$250.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Straight
See all answers
1 comment
ghd
Customer C.ghd
Hairgal

HairgalSouth East Queensland, QLD

  • 6 reviews

Such a beautiful finish

published

Really happy with this straightener. Love how quickly it heats up and how I only have to go over the section once. My hair feels healthier and lasts longer then when I do my hair with other branded straighteners.

Purchased in November 2021 for A$315.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 15 minutes
See all answers
1 comment
ghd
Customer C.ghd
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Platinum

published

I had the platinum styler (which a lot of people on here seem to be reviewing as opposed to platinum plus)
It broke when I had it just under 2 years so I contacted GHD and they received item and confirmed broken then emailed me to say they no longer had that product but would replace with a new platinum plus which is the newest upgraded model that has replaced the platinum that had many problems.
So the one people on here are reviewing if they are saying owned for almost 2 years etc.. is the platinum not the platinum plus, GHD have removed platinum and replaced it.
I have not used my new ones yet so cannot comment on those yet!

Purchased in June 2021.

Hair Length Long
Hair Style Straight
Sar

SarWide Bay-Burnett, QLD

  • 3 reviews
  • 2 likes

False advertising

published

Purchased in December 2021 at Shaver Shop Physical store for A$300.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Short
Hair Style Curly
Straightening Time 15 minutes
See all answers
1 comment
ghd
Customer C.ghd
Jann

JannSouth East Queensland, QLD

  • 6 reviews
  • 1 like

GHD Platinum + hair straightener

published

This is my 3rd GHD straightener over many years of using this brand. I only use it on my fringe as I use an electric brush for the length. About 2 months ago my Platinum styler started beeping and the red light was flashing. On investigation I was told this styler was unable to be repaired and that this is a common problem with this model. I am very disgusted as it is out of warranty and cost me over $300.

Since contacting GHD customer service and discussing the issue they have decided to replace my styler with a new Platinum Plus model.

Customer Service Brisbane thank you very much for the positive outcome . It has restored my confidence
in GHD products
Jann N

Purchased in August 2021 for A$325.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
See all answers
1 comment
ghd
Customer C.ghd
Shar

SharGreater Melbourne (Metropolitan), VIC

Product blew up

published

Was a great straightener until it defaulted and burnt my hair quite badly. It isn't acceptable for the product to blow up even if it's been used for 1.5 yrs. Ridiculous. Waste of money, faulty product and damages hair.

Purchased in March 2021 for A$300.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
See all answers
2 comments
ghd
Customer C.ghd
Shar
Shar

Thank you

Gemma C

Gemma CGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Shocking length of life and warranty

published

I have had 4 of these over the last 10 years and all have died with electrical faults. GHD refuse to replace it after I have contacted them as it is out of the 1 year warranty period. If you pay this amount of money for a straightener you expect it to last longer. My sister and I also take extremely good care of the product and are very careful with it. Very dissapointed in the service.

Purchased in February 2021 for A$300.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Curly
Straightening Time 20 minutes
See all answers
1 comment
ghd
Customer C.ghd
Ciara G

Ciara GSydney, NSW

  • 5 reviews

So quick!

published

Works so quickly which is super important when placing heat on your hair. Is aesthetically pleasing, light and heats up incredibly quick. Worth the cost and works great as a gift!

Purchased in July 2021.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 15 minutes
See all answers
1 comment
ghd
Customer C.ghd

The reviewer stated that an incentive was offered for this review

Hair Straighteners

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Schae B

Schae BSouth East Queensland, QLD

  • 4 reviews

The absolute BEST!

published

This straightener is the best ever. It heats up fast, it works quickly and so sleek and stylish! I’ve had previous ghd models that don’t even compare to this model. A definite buy!

Purchased in November 2021 at AMR Hair & Beauty for A$399.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 5 minutes
See all answers
1 comment
ghd
Customer C.ghd

The reviewer stated that an incentive was offered for this review

RAKIYA M_SARKI

RAKIYA M_SARKIMetropolitan Adelaide, SA

  • 2 reviews

ghd platinum plus

published

very satisfied for times its to heat up
get hot to long last the 2 minutes very hor
very satisfied the time its take to straightened my hair
yes its has multiple position and controlling,
the negative effectiveness shown my look healthier and shinging .with this products its good products am happy to again

Purchased in April 2021 for A$299.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Straightening Time 30 minutes
See all answers
1 comment
ghd
Customer C.ghd
Danica

DanicaRichmond-Tweed, NSW

  • 5 reviews

So much better than previous ghd's

published

I got this as a Christmas gift from my parents a year ago and I love it. I have quite coarse, long and thick hair that has been colored and my hair looks incredibly healthy when I use the ghd, although I find that it stays curled for longer than straight

Nikki

NikkiMelbourne

Not happy

published

I loved this straightener till it started flashing red and beeping not long after my warranty expired. Contacted customer support and was told they would give me a discount on a new one..... I won’t be purchasing another one at over $300 it’s not worth it.

1 comment
ghd
Customer C.ghd

So nice to my hair

published
Page 2 of 3
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Questions & Answers

Cali mahon

Cali mahonasked

Hi I have had my ghds for a couple of months and all of a sudden they are flashing red and won’t stop beeping what should I do?

4 answers
Danica
Danica

They should have a 12 month warranty I believe, mine did. I would contact the company

Karen
Karen

They actually have a 2 year warranty on their stylers. Same thing just happened to mine and I contacted them they told me how to ship to them and they sent me a new one 3 days later. you will need to send a copy of your receipt.

Carrie S.
Carrie S.

Mine first one died after 14 months. Replaced under warranty with refurbished iron that lasted 16 months. Both with same problem. Won’t pay that much for a flat iron that doesn’t last the warranty period.

Diane L

Diane Lasked

Hi, brought my ghd in Gatwick airport around 4 years ago love them. Went to use them this morning they beeped and the the light kept flashing red. Can I get them repaired or do I need to buy new ones?

2 answers
Ross K
Ross K

The Platinum range is non repairable........unfortunately.

ghd
Customer C.ghd

Hi Diane,

Thank you for your recent query and we are sorry to hear of the issue you are having.

To discuss your product further, please get in touch with our team on 1300 443424. They will be happy to look into this and help in any way that they can.

Regards,

ghd

JillyPeps76

JillyPeps76asked

My GHD Platinum+white is flashing red, making a weird noise and not heating up. I see from this forum this has happened to a lot of people with the platinum hair styler. The same thing happened with my a previous platinum's about two years ago and I got them replaced. I can't believe this has happened again!! Does anyone have any knowledge of why this keeps happening?

2 answers
Miriam
Miriam

Hi Jilly
Unfortunately, I do not have the platinum, I have the GHD gold, and so far am very impressed.
My suggestion is return to your place of purchase and demand a refund.
Should they not come good with the refund, tell them you will be taking the matter to the ACCC and I am sure they will refund your money.
My only suggestion is try the GHD gold as I wrote I am very happy, but be assured I have only had it a couple of months.
Hope the above helps.

ghd
Customer C.ghd

Hi Jilly,

Sorry to hear about the issue you are experiencing.

Please get in touch with our customer service team directly on 1300 443424.

They will be happy to look into this further and help in any way that they can.

Regards,

ghd

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