aidaPerth, WA
- 3 reviews
Don't go to Price Attack Garden City, she made my hair BROWN when i just came in to get my BLONDE regrowth done.
I will never go back to Price Attack Booragoon Garden City, she made my hair Brown when i just came in to get my Blonde regrowth done. She turned my hair brown, how the hell do you go from blonde to brown, I had to go back twice to get it back to my normal color by another hairdresser at the same salon, by this time my hair was badly damaged, my hair snapped due to getting it done 3x. It still wasn't the same color when I first walked into her salon. Its every blonde's worst nightmare. She shouldn't be allowed to do people's hair. Please don'...Read more
t let this woman do your hair. The only reason I went to Price Attack Garden City as my hairdresser was fully booked for 3 weeks. I just couldn't believe she didn't care or attempt to give me some kind of home treatment to fix the damage she caused. She was very cold selfish lady, you would expect she knows better as shes the owner. When you first walk in you think she so sweet while her smile. Maybe she should stick to selling hair products then doing people's hair. I rang Price Attack head office she was worse, didn't want to know anything about the situation, she's only worried about her price attack franchise then the customers. I'm writing this not to be bitchy but to make people aware what happened to me. I still look at the photo I took before and after and can't believe someone could totally get it wrong. I should of waited 3 weeks for my hairdresser then to go to someone who had no idea, if she only tried to fix the damage that she caused to my hair, but she didn't she just told me not to come back. I was left with snapped damaged hair, wrong color and the regrowth still wasn't fixedSimilar opinion? Write a review on ieatwords.com.au!
CharmaineMelbourne
- 11 reviews
- Verified customer
Don't buy their products online!!Terrible waste of time & dreadful manager failed to assist to resolve issue
I ordered 3 products online & paid for them,then I was told 2 were out of stock (so why show there were 3 available?!), I then complained re false advertising & mucking me about. I was then informed they have reimbursed me (which they still have not!!).
Some Manager named [name removed] in Qld called & stated I could pay again & receive 3 (as they suddenly found more of the item I originally ordered!).I informed him that I OF COURSE will NOT be paying again (therefore pay for the 3 products TWICE!) before firstly being reimbursed (!) he then h...Read more
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MaxSydney Surrounds, NSW
NOT helpful, just want to make a quick sale
Happy to take my money but not interested in answering questions about products after the sale. Appeared that they will say ANYTHING to get your money.
I will NOT be shopping at Price Attack again
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Worst place ever.
Rudest people ever. Never go there. The attitude is ridiculous. Customer service at its absolute worst. Walked in and asked for a product, looked at me from top to bottom and made me feel like a complete idiot. Someone needs to tell these people how to be nice.
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Chris1011Queensland
- 4 reviews
- 3 likes
No customer service and bad haircuts.
Have been attending Price Attack Hair Salon for some years in the Hyperdome, Loganholme. Hair cuts were reasonable for a while, but this last 12 months, the quality of the cuts were not acceptable. On last occasion, I had to return twice in the period of 2 weeks, to redo the cut. They refused on the 2nd time, and insisted I pay full price. The attitude of the manager was very poor. Now I am told they have moved elsewhere as closed down in the Hyperdome. Not surprised!
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Janeen H.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Useless web site
I found the web site impossible to navigate and no help at all. I only wanted to see their hair colour range! They showed images galore, none of which seemed to be about what I was looking for.
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greentreesSouth East Queensland, QLD
Terrible and aggressive customer service
Staff were extremely aggressive and defensive when I questioned how I might get a refund on one of their products. I felt as though I was being attacked for asking the question. I now know that they don't offer refunds even if the product has not been used or is not suitable for use. I accept this, but their attitude and customer service was appalling.
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JohanneSouth East Queensland, QLD
Thanks Girls!!
Thanks a million to Kelly (Australia Fair, Southport, Qld) for helping me to make the decision to ‘cut’ to short hair.. Love the style!!! Always great service....Five out of Five!
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Michelle1180Perth, WA
- 9 reviews
- 1 like
Always happy with results
I've been to a lot of expensive salons and always feel disappointed and ripped off so now I will only go to Price Attack at Karrinyup, I've had different staff there every time and they have all been really good and have given me exactly what I wanted without pressuring me to buy anything and the prices are good, quite often they can squeeze me in for a haircut without having to make an appointment which is great, I've now moved to the other side of town but I still go back to Karrinyup Price Attack whenever I want to do something with my hair.
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BrettBelconnen 2615, ACT
- 2 reviews
Excellent customer service
I phoned Price Attack Belconnen ACT late in the day to book an appointment and they replied if I arrived soon they could fit me in. When I arrived the lady was almost finished cleaning the floor but she was more than happy to fit me in. Thanks for the amazing service, I will definitely be back again.
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EngySydney, NSW
- 3 reviews
- 1 like
Item delivered to the wrong address
I have ordered an item and kept getting notification of where my order is up to. When I got notified that my item was delivered, I found that I have not received it. I tried emailing price attack to let them know that the status of my order said delivered however I have not received it, but I got no response from them. Luckily my neighbours brought it to me, so it was delivered two blocks away. I do not think I will trust ordering online from this place again.
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EmmaPerth, WA
expensive and make u buy products u don’t need
Really disappointed, I was quoted one price over the phone then went in and had to buy a load of products to get the price I was quoted. Won’t be back
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Disgusting Customer Service
I went to Price Attack Strathpine today... have never been treat in such a disgusting manner as I was by [name removed]. No one came to serve me so I tried a pin head size sample of a hair cream that had obviously been opened before (I assumed it was a tester) [name removed] tried to Bully me into paying for the product. When I refused she called me a thief. I was sworn at and told to get out of the shop. I have been to numerous PA stores in the past but will never step inside one again. I went around the corner and bought what I wanted from Hair Warehouse who were most helpful. You are nothing but a Bully [name removed] and should not work in Customer Service.
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So expensive $$$
Really $72 for a students hair cut! But I guess I should be happy with the $8 discount!!! So called restyle with no wash or blow dry!! Not happy about the cost and will never recommend to others. So disappointed with price attack at Marion
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hair salon service
i went to book an appt for a price attack store so i can get my hair done. however, even though i booked one and waited for a while to get into my appt, the hairdresser said that i should come back another day since she wasn't done with her previous client. i think if a business and a client made an arrangement, the store should abide by it by accommodating the customer one way or another and not waste their time. there were also 2 people working at that time. not sure why the other person cannot assist? price attack is meant to be more of a hair product store ONLY and not so much of a salon plus product store.
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Amazing!
amazing!!! Great service and such amazing employees will defiantly be going back for any future hair appointments without a doubt, very pleased with the results and would defiantly recommend them :)
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GabPerth
MORLEY GALLERIA PRICE ATTACK -DISAPPOINTED IN SERVICE!
My experience has been rather disappointing when it comes to the Morley Galleria Price Attack store.
I seem to leave it long enough between visits to forget about the issues which arise, only to be bitten again as a good reminder. Here are a couple of examples...
Beginning of 2017 I initially booked in for a cut and colour. Inec in th chair the hairdresser proceeded with the colour after discussing that I didn't really need a cut still charged me for both. I did not realise I had been charged for both and a few days later after I had re...Read more
alised I went back and let them know....only to draw blank looks and no real response. This was baffling! It was as if they didn't believe me! As I had not realised and addressed it immediately I let it go until I booked and attended next visit where I made mention of the fact I had been charged full price incorrectly...still no remorse, no response. I copped it on the chin, but not happy! I went back just recently after an extended period of absence to enquire about their retail colour products available and told them I needed to have a fringe cut also perhaps.Similar opinion? Write a review on ieatwords.com.au!
MonaSSouth East Queensland, QLD
- 3 reviews
- 3 likes
Wow blatant Rip off
$40 for a haircut without a wash or blow dry. It took 10 minutes. Cut itself was nice but I said don't worry about blow drying it as they had waiting customers. Won't get my repeat business.
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CJHPerth
Damaged my hair, bleach left in my hair for an hour
I didn’t realise at the time until I have now spoken to multiple people. You don’t think to question a hair dresser as you expect them to know what they’re doing as they’re supposedly qualified. I have bright coloured hair & my regrowth was starting to show again. I went to have my regrowth done, cost me $230. Just to have my regrowth done mind you. They put the bleach in, telling me they’ll keep it in for half an hour. As well as heat ontop of it to make the process quicker. Half an hour went past. Still in my hair aswell as the heat still bei...Read more
ng ontop. I ask whether it’s time to take it out, she looks at my hair and says it could do a little longer. I don’t think much as I fully trust them believing they’d know what they’re talking about. An hour later they remove the heat from my head & proceeded to wash the bleach out. They continue the appointment, colouring my regrowth. I pay & go home. I notice it hurts to brush my hair, a lot. I run my fingers through my hair where I feel scabs & see dry flakes of blood falling out my hair. I had chunks of dry blood in parts of my hair. Aswell as scabs that took month to heal. I thought that was the risk of using bleach, until I spoke about this appointment & was told that you do not leave bleach in someone’s hair for that amount of time especially with heat. This happened quite some time ago although I’ve now decided to share my experience.Similar opinion? Write a review on ieatwords.com.au!
J_PFingal
Would give less than one star if possible (Elanora, The Pines)
No wonder Price Attack Elanora (The Pines) is empty every time you walk past the store. I booked an appointment for my daughter and arrived on time with other children in tow. Was advised by the "gentleman" that worked there that I would have to come back in 10 minutes as a colour has run overtime. I replied something along the lines of "oh, ok....I've just managed to drag 5 kids here on time for once!". I wasn't having a go...more joking around that I arrived on time. Nek Minit....he lost the absolute plot. Started yelling at me "why ar...Read more
e you getting so angry? Either move your appointment for 10 past or I will cancel it. I don't understand why you are being so rude to me..." and on and on he went. The kids and I were all looking at each other in a state of shock. I told him I was happy to wait and didn't want to cancel....but then after walking outside my 10 year old looked terrified and didn't want to be anywhere near him. Someone forgot to take their crazy pills today. AVOID THIS STORE unless you like getting a mouthful from the crazy guy that works there.Similar opinion? Write a review on ieatwords.com.au!
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