GIC Camper Trailers QLD, Brisbane (page 2 of 2)

Purchased an extreme commando in march 2016. The initial communication left a little to be desired however we got there in the end! The trailer has been great with only a minor handbrake lever issue being rectified quickly with an upgraded part. Probably the best bang for buck trailer on the market. Would definitely consider another GIC product when i upgrade in the future.

We picked up our new Sergeant Soft floor Camper trailer on Saturday. The camper is brilliant value for money and we have already had a dry run at putting it up. The instructions are light on in the pack with only a pole diagram so be sure to make sure you look at the display one carefully.

However, we were lucky as the Sales guy Diamond, took us through what we needed to know and gave some great tips on how to make putting it up easier and how to protect and get the best out of it.

Diamond checked everything thoroughly and hooked up the trailer to the car for us too.

It's rare to get such good service and the value is brilliant. Thanks.

Not often people take the time out to leave a positive review. I love my dominator, looked at many other brands. Went with black series because I liked the extras and also was very well
Priced. I've had a tiny couple of issues but jade and nick in Sydney sorted them out. Sent up parts immediately. No problem. Done a few modifications to mine. Also a good mate of mine after seeing mine went to Brisbane and ordered one. Anyway keep up the brilliant work black series team!

Fantastic customer service.
Writing this as not many people write good reviews because it's easier to sit on the couch and whinge and bleat about how everything is stuffed.... Here's my good news story.
We purchased a Dominator in Feb 16, was informed that the delivery policy stats it can be up to 12 weeks, however it should be there sooner as we have one ready to go we just need to confirm with the courier (had to be shipped from Sydney to Darwin). I didn't get a phone call three weeks later saying it was at the transport yard and ready to ...

I purchased a 12 foot tent from your Brisbane office and picked it up on Monday this week. The hinges, gas struts and latches were not with the tent when we picked it up. Was assured by a salesman that they would be on a truck the next day and I would be emailed the tacking #. We are now being given the run around and have been told a different story every day this week as to why they have not arrived. We were told yesterday that they were on one of their trucks arriving in Brisbane today only to be told now that they are not on that truck ...

We purchased a Black Series Patron earlier this year and just wanted to say how great the whole experience has been. We ordered from the showroom in Rocklea Briabane, and were told it would be approx 6 weeks until our trailer would be ready. It was ready in 5 weeks. My husband drove to Sydney to collect it, down one day and back the next. Rego/permits were easy to organise as their Sydney Depo is only a few minutes from the RTA office.
We were told that we would need to season our canvas, and were also given instructions on how to do so.
Th...

Bought dominator January. Found solar panels missing. Have contacted gic approx 6 times (by both phone and email). Have still not received panels 6 months later.

On the 20th May 2016, we brought a black series commando trailer. After looking for months we through we found the right trailer. We drove 12hours to pick the trailer up which was in Brisbane. On arrival of picking the trailer up we notice the cover on out trailer was damaged and had holes in it, so we phone straight away to be told that we would have a cover posted to us ASAP. 3 weeks later and we are still waiting so we phoned to only be told they had no record of us phoning about it. So today is the 18th July and we having been still waiting...