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11 questions from our users

Jenny

Jennyasked

What do I have to do to get the 90min to stop flashing and get the machine to actually wash something? Ours Glem was a replacement from our Real Estate, their plumber installed it and all we get is the flashing.



2 answers
Glem
Simone E.Glem

Hi Jenny - please call our customer service team on 1300 307 917 to help trouble shoot this with you over the phone. Thank you

Keith M.
Keith M.

This might be a bit late for Jenny but it might help someone in the future.
The 90 minute flashing light is activated by a float switch on the bottom panel of your washing machine when water accumulates in that lower cavity either by a leak or an overflow. It happened to me because the filter/strainer was clogged which caused an overflow. I removed the water from the bottom cavity which cleared the fault.

LOBO

LOBOasked

Who makes glem ?

2 answers
Wes
Wes

You can find this all out if you google who make Glen dishwashers. Happy reading



Glem
Simone E.Glem

Hi LOBO - you can find out more here https://www.glemgas.com/aus/ or call us with any specific questions on 1300 307 917. Thank you

Mick V

Mick Vasked

Door latch does not close, nothing appears to be broken. Former house owner bought it a week before handover in September, so it’s relatively new.

1 answer
Glem
Simone E.Glem

Hi Mick V - please call our customer service team on 1300 307 917 for assistance with this. Thank you

Sam

Samasked

Hi my dishwasher keeps not opening the soap dispenser in time I'm guessing. I was using tablets and would find them not disolved in the bottom of the dishwasher. I then tried powder and on the second wash with the powder after a 90 minute cycle I opened the dishwasher to find the powder in the dispenser with the dispenser open and the powder gluggy.



2 answers
Glem
Simone E.Glem

Hi Sam - it's possible something is preventing the dispenser door opening fully, such as a plate or another dish sitting too high. The door will still pop open but the tablet may be trapped until the dishwasher door is opened at the end of a cycle. If you would like further assistance, please call us on 1300 307 917 so that we can help troubleshoot this with you. Thank you

Sam
Sam

Thank you, I'll have a look at this when I use it next.

Trish

Trishasked

Hi. How can I bypass turning the water off at the mains to stop the water running in the dishwasher?

1 answer
Glem
Simone E.Glem

Hi Trish - please call us on 1300 307 917 so we can discuss the issue you're having in more detail and provide you with assistance. Thank you

Anita

Anitaasked

Hi can I ask a manual for Glemgas dishwasher model GDW25SS please, thank you.

1 answer
Glem
Simone E.Glem

Hi Anita - please contact us on 1300 307 917, or email the request to [email protected], to access a copy. Thank you

Ammie F.

Ammie F.asked

Hello, i got this dishwasher a few mths ago. Was running on hot water. But now is not working with hot.

1 answer
Glem
Simone E.Glem

Hi Ammie F. - please call our customer service team on 1300 307 917 so we can arrange for a service technician to look at this for you. Thank you

christine

christineasked

Hi we have only just bought this dishwasher about 2 months ago and we are having the same problem we can't even reset it to try something else the 90mins wont stop flashing on my new dishwasher. Ive cleaned the filter and the hose to make sure its not a clog but still wont stop flashing. Can someone please pass on some advise before i ask harvey for a replacemint. Thankyou

1 answer
Glem
Simone E.Glem

Hi Christine - please call our customer service team on 1300 307 917 and provide them with your details so that we can arrange an inspection. Thank you

Nikki

Nikkiasked

the 90mins wont stop flashing on my new dishwasher. Ive cleaned the filter and the hose to make sure its not a clog but still wont stop flashing. Can someone please pass on some advise before i ask harvey for a replacemint. Thankyou

2 answers
Wes
Wes

Hi Nikki,talk to Simone .E on this page from glem

Glem
Simone E.Glem

Hi Nikki - could you please contact us on 1300 307 917 so we can arrange for a technician to come to you? You will need to provide a copy of the purchase receipt and a serial number which is located on the dishwasher door. Thank you.

Steve L.

Steve L.asked

Just bought it today not even one hour old and has already played up
Its has a alarm that means overflow but it has done its pump out and will not reset and work?? How can I reset it

1 answer
Steve L.
Steve L.

All good. Harvey's replaced it. New new one works great.

Gaurav

Gauravasked

Can I connect this dishwasher to hot water system

2 answers
Glem
Simone E.Glem

Hi Gaurav - it is recommended that a cold water connection is used. Please contact us on 1300 307 917 so we can send you a user/installation manual for further reference.. Thank you

Nikki
Nikki

Thankyou will call soon

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