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ProbashMelbourne
Very fast delivery
Sim card arrived two days after ordering it on line. Came with clear instructions and worked without fuss. I bought the sim on the recommendation of a friend. The calls are much cheaper than using global roaming. I will be using the Sim for calls in the UK, Poland, Czech Republic, Austria, Slovakia and Hungary.The website is easy to navigate.
Would be useful if the welcome pack had a list of international dailing codes
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MaxKyneton
Use in Northern Ireland and ireland easy
Used GoSIM in Rome, Northern Ireland and Ireland with no problems whatsoever. Last visit I had to purchase 2 cards for Ireland. Will use this SIM card for all my travels. Same mobile number and one less thing to do. LOVE the convenience and easy to set up and use.
Totally reliable
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Craig from Mollymook BeaIllawarra, NSW
- 4 reviews
Excellent service
A very good product. Cheap calls and SMS, easy to order with rapid delivery of the card. Email help service is very helpful and extremely rapid to reply, I wish all telcos were like this. Comes with a voice mail service unlike the similar Woolies one. Great to be able to give relatives a number to contact me while on a cruise ship.
Excellent help service
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Turned up really quick
After doing a lot of research I decided to buy a Go-Sim travel sim for my trip to New Zealand. I was really surprised at how quick it turned up as I got it two days after I ordered online. I now cant wait to use the Sim for calls and data in New Zealand. The email support was also really good when I send an online request for information, the reply came the same day.
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TerryWollongong
Useless and non-existent Customer Service
After reading favourable reviews on this forum I purchased a handkit and credit. One week prior to departure I followed instructions and inserted the SIM card to activate, but received notice of "No service". I rang the support number 3 times and was told that I should reinsert the SIM. Same advice and same result every time. When I eventually sent a photo to show that the SIM was correctly inserted and tried it in another handset with the same result, there was finally a concession that the SIM may be faulty.
I was told on the Tuesday that a ...Read more
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huje6Melbourne
Value for money and too easy!
I spent some time researching various global sims and I found gosim to be the best value for money. I also really like the free txt message feature on their website. The purchasing process was quick and simple. The product arrived in the mail in 2 days. Instructions are relatively easy to follow. The travel wallet guide is very convenient. Also, a free calling card was included as part of the purchase!
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MT
- 2 reviews
Quick, easy and works!
I have been looking for a provider to cut back on calls from a mobile while travelling overseas. I started out looking at phone cards then I found GoSIM and checked their costs against some of my old phone bills, there is definitely a saving.
I ordered the SIM card and received it in 2 days. It package comes with invoice, instruction and SIM card. After inserting the SIM to my unlocked phone and it just works! SIM card is already preactivated. Although out going calls are reverse call back type, but they are a lot cheaper than roaming. I would recommend GoSim!
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98% USELESS
I purchased the product for my international trip. I activated the phone number in Australia and tested it. All OK. When overseas I made one 5 minute call back to Australia, then I received text message saying that my $50 credit needed recharging. I emailed requesting an answer, no response. Then I recharged with $30 but continued to get text requests for another recharge. Another email query for help, no response.
The number could not be used at all. I kept getting daily texts telling me my credit was low and needed topping up. WHAT A RIP OFF. $80 FOR ONE 5 MINUTE CALL!
When I discussed my issue with a fellow traveller he reported the same problem.
absolutely nothing
didn't work and help service refused to respond
3 comments
The emails went to "help@rechargeminutes". The first on 9th June and the second on 17th June. I won't have to remember because I will not be using Go-Sim again, nor I supect will anyone I speak to about your service.
GO-SIM R.GO-SIM
The correct email address is [email protected]. Without the .com at the end, your email will not go through. We have tested the email address for any faults and it currently is working and falls into the customer service support queue.
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JillFPerth
- 2 reviews
- 1 like
Beware if you're not using a Smart Phone.
I bought this card late April and had some difficulty getting it to work, however, after some calls to the helpline, it worked. I even wrote a positive review on this website and got the extra $5 credit being offered! I gathered part of the problem is that I was using an old dual sim Nokia phone (not a Smart Phone), although they didn't say as much - just that there can be compatibility problems. However, when I got to my destination - Turkey - the real problems started. I could not send or receive SMS at all. I was still able to make and recei...Read more
ve phone calls. This was obviously going to use up my credit a lot more quickly. I emailed Go Sim's support line and they did respond quickly and asked me to check a whole lot of things on my phone. After about a week of emails backwards and forwards and test messages (using up my credit) they eventually told me I'd have to call them from a landline or using a phonecard. I didn't have access to either and didn't want to waste any more time or money on it and so I used it to make a couple of phone calls (no cheaper than using Optus international roaming I realised later) but didn't bother recharging. Another thing I noticed was that the battery in my old Nokia was going down very quickly and I put it down to the Gosim card. When I took the simcard out, there was no problem with the battery running down. I was very disappointed with the Gosim card and found it totally unreliable. Quick delivery and access to support Couldn't use it to make or receive SMS in Turkey. Expensive to make phone calls.Similar opinion? Write a review on ieatwords.com.au!
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Great service
I did quite a bit of research before selecting Go-Sim. I had a look at four other brands but they simply did not compare. The rates are very reasonable - especially the included data (a priority for me). Delivery was also well priced and super fast, which was a relief. I highly recommend Go-Sim!
Reliable, inexpensive
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Simcard for what i needed
After looking at many options for a travel sim, Go-Sim was the better choice, as it had cheaper rates, the sim and delivery cost were also cheap too. It's easy to setup. Very convenient. When i was doing my research, i gave their customer service line a call, a couple of times. They were very helpful.
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Stefan13332sydney
No promblemo
Go sim is exactly what you expect it to be. It has the best rates I have ever come across and did not let me down once on my 7 week trip. this included Italy, Croatia, Spain, Belgium, Netherlands and Greece
Five stars for this carrier!
I will purchase again!
Cheapest rates
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Sonya 1Central Queensland, QLD
- 7 reviews
Unreliable
Please be aware that a lot of the positive reviews displayed here are sent in because Go Sim offer to give the sender free call time if they send a positive review.
Therefore many of the positive reviews are not unbiased.
I used Go Sim in my Samsung tablet over a ten week period in Europe and the UK. The phone was quite unreliable. It worked OK with some numbers but would not work at all with others. Data was not too bad but very expensive. I will not be using Go Sim again, but picking up a cheap pre-paid sim for the country I am visiting.
Not much
Unreliable. Very clunky to use. Data expensive.
1 comment
GO-SIM R.GO-SIM
Hello Sonya,
We are sorry to hear that you are not satisfied with the product. We will be happy to investigate your claims if you send through your mobile number. Email: [email protected]... Read more
-GoSIM TeamSimilar opinion? Write a review on ieatwords.com.au!
PeterLockleys
Easy to use and setup
After looking at many options for a travel sim, the choice was clear, Go-Sim. Super low call rates and ease of set up are just two of the numerous benefits provided.
Best of all there is a mobile app which allows you manage your account easily, including streamlined balanced recharge.
Cheap, reliable, delivers
Nothing
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MichaelSydney
Easy to use
After looking around I found that gosim has great rates for data in asia countries, planning to travel to korea and japan. The sim arrived fairly quick, worked well with my dual sim phone. With the android app it is a great addition, able to check on my account. All in all it is very easy to setup as the sim is preactivated on arrival.
competitive data and call rates for asia, fast delivery of sim, preactivated and ready to use
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Lots of Options!!!!
Have just received my sim, like the number of options people have of contacting me, some without charge to them. Like the travel journal even more, as it will reduce the number of texts/calls I have to make, family & friends can always find me! Can not wait to start my holidays, shame I'm having to take the kids!
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NicolaaaaSydney
Great service
I have used go sim before while traveling through Europe it was easy to use and connection was perfect. To find how much credit was remaining was easy and recharging was easy to do. I am so happy with the service that I am using it again for my trip to the USA and have found it very easy as I'm able to get a us number which is convenient..
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Paul WinchSouth East Queensland, QLD
- 3 reviews
- 1 like
Missed Calls
Travelled 6 weeks through Europe (Spain, Portugal, Czech Republic, Austria) and only got connected less than 10% of the time. Uk was fine. Feel a bit ripped off/misled including the "sales tax" added to product sourced from Adelaide and sent to Brisbane. Will use SKYPE next time considering most cafe's, hotels, B&Bs, airports have free WiFi.
UK Coverage
Failed to find a network often.
1 comment
GO-SIM R.GO-SIM
Hello Paul,
We will be happy to assist you if you are having trouble using the service. Please email us at [email protected] and we can investigate your claim further.... Read more
-GoSIM TeamSimilar opinion? Write a review on ieatwords.com.au!
hooked.on.travelSydney
Very Quick, Very easy!
I had a few questions, I called the Australian line and they were very helpful. I ordered the Europe and Asia pack with the phone included for $22, this also comes with $10 credit. it arrived in two days, put the sim card in, put the phone on charge and downloaded the recharge app. So easy, glad I went with Go Sim.
How easy the whole process is.
Slightly dodgy Wall plug for charging phone.
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JezRedwardYeovil
Top Product, Thanks!
Arrived much faster than expected, this was a great price compared to similar products.
The instructions that cam with Go-Sim are clear and easy to use.
Another great advantage is being able to assign both a UK and US number, as we are travelling to the US with family, we have ordered a couple Go-Sim's so that we can stay in touch without having to use international roaming on our normal phones.
price, multiple number allocation, online topup
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Questions & Answers
Norman E.asked
I would like to know how to email you. [email protected] has bounced back.
Thank you
No answers
Sandraasked
Does go sim work in russia?
2 answers
Hello!
Gosim works in Russia.
Best regards,
Gosim team
No I haven't been able to access data in Russia. Have only just reviewed this email when hooked up to hotel. Purchased more data when I left Scandnavia but havent had resounce from gosim about the Russian Access although before leaving Australia I was told it covered Russia
shelleyasked
I'm using my sim card in another card and I need to review my text messages off my sim back in nov n dec of 2017 how do I do that
No answers
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GO-SIM R.GO-SIM
Hello Greg,
We recommend that you log into www.rechargeminutes.com to view your complete billing history. Unfortunately we don't have any records of you emailing support. Email: [email protected]... Read more
Brief Summary of usage: 4 charged SMS 7 Min charge for outbound calls 14 min charge for inbound calls $67.60 worth of data charges. Seems like most of your usage was on data. Remember to disable mobile data when you are not intended to use data. -Go SIM Team