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Great service, with a catch
I bought the 1GB data sim for Europe. I travelled to Netherlands, Denmark, Sweden, Germany and Poland this fall and I had data pretty much everywhere. I was actually pretty impressed at how well it worked; data speeds were completely acceptable. I had to remove the sim once, and restart the phone a few times to get the service to pick up a network in a new country, but overall, I was impressed. The one big catch, which isn't obvious at all when buying the service (this information wasn't shown at all when on their website and checking out) ...Read more
is that they charge you a MINIMUM of 1MB every time you connect to their network. So even if you send a 2kb email, or hangouts message....yup, they charge you 1MB. On my history I had hundreds of 1MB charges which meant that my actual usage (measured by Android) was 300-400MB less than what I was charged for. This should have been explained very clearly on their website, not buried somewhere in the fine print of their instruction manuals (which you get after you buy). Honestly, I was very happy with the actual service, but this detail really ticked me off and you should know that you don't get 1GB! Shame on you GO SIM for some really sleazy advertising! FYI: I didn't get any credit for leaving this review...Similar opinion? Write a review on ieatwords.com.au!
So far so good - very easy to set-up
The USA Sim card arrived quickly and set-up was easy. Just log in to rechargeminutes.com. Hoping that the card works well when I am in the USA.
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oldeczechoGlen Head, NY USA
Rip Off - Excessive Price Changes on international calls!
Be careful! Go sim advertises rates that change without notice. In my case, from $0.85 per minute to $1.89 per minute. It seems that account holders do not get the currently advertised rates. If you have an old sim card, your rates are almost double the rate that new sim card holders pay! I kid you not! This nonsense was direct from the mouths of a customer service rep and his supervisor. I was told to check my account to find my account's rates per minute. In other words, the current advertised rate on the go-sim web site that you think you a...Read more
re purchasing may not be what you pay per minute when you use your go-sim while on vacation. Check my account before i make a call so i can find out the current rates on my sim card?? What a crock of rubbish that is! Paying $3.38 for a 2 minute call from dominican republic to usa instead of the advertised $1.70 is more than a bit too much. I also paid more than the published rate for text messages. Why? Because i have an old sim card! Interesting they never mentioned i had an old sim card when i recharged my account last month. This service was good for my first 18 months...Now they screwed me.1 comment
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A real money saver
I can't wait to use this SIM card on my up coming holiday it is going to save me over £60 on my phone bill.
SIM came quickly only took 2 days, and came with easy to follow instructions. it even has a nice easy to use app!
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J OliverUnited Kingdom
The Ultimate Travel Sim
Really easy to set up, simple top-up system, and transparent costs for call charges. Didn't appreciate the excessive postage and packaging charge for my internet purchased go-sim card though!
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First time user
This is the first time I've arranged data etc. Go-Sim's delivery was very efficient so no problem. I have learn't the hard way though that credit can be chewed up, very easily (despite being super cautious) dependent on websites visited, a lesson learnt for me. Customer service were helpful in explaining this point in detail. All in all a great option just dont read newspaper sites.
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jheslondon
Rapid deployment
After ordering, I received after 36 hours with a few security checks.
The cards worked and found signal very quickly in Samsung Galaxy 3.
I will extend review after further use.
N.B. Shipment is pricey as £4 fee is added by Go-Sim. But if you order multiple cards this is significantly reduced.
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rodtom67Brisbane
Cheaper than the post office.
I ordered my Go-Sim to travel around Japan. Delivery was so fast, It arrived in 2 days. The instructions are quite easy to follow, and this will give me peace of mind whilst travelling. It is a lot cheaper than my current mobile phone plan to use while overseas. I will definitely recommend this company to all my friends and family travelling overseas.
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ShantiellaAdelaide
- 3 reviews
- 2 likes
Could Travel without it
I bought this card for my daughter's trip a couple of years ago and it seemed like a good idea. The card arrived promptly and it worked well enough on her trip. Since then, I have had to keep adding to the balance or it would have expired. Now I am looking at using it again (since it has credit) but it turns out that while phone calls are cheaper, data is more expensive than even the least economical roaming pack for my Telstra service. I will probably wind up buying a local sim on arrival and have done with.
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Not as wonderful as it sounds
Sims arrived quickly and it all sounded good at the start. It depends how you want to use these. We bought 3 sims in case any of us got lost. One problem is that you cannot just hit reply to a text. You have to send a separate one each time. It took a while before we realised why we weren't,t getting each other's messages. Also the call back arrangement is a bit of a hassle. I would have to say for convenience I would just use roaming next time and minimise my calls/ texts to essentials only. Probably wouldn't have cost much more in the end as ...Read more
this option is not as cheap as it sounds. When some things went wrong I could get the we page to open properly for live chat and it was all a hassle whereas if you use your regular phone you don't need to worry about this.1 comment
GO-SIM R.GO-SIM
Hello Alisa,
You should be able to click on reply on the text messages you receive. Feel free to contact customer support in order to run some tests in order to sort this out for you.
-GoSIM Team
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Liz HSydney
- 5 reviews
- 4 likes
Very fast delivery
I ordered my Go-Sim to travel around Europe (Rome, France, London, Spain and Dubai). Delivery was absolutely amazing! It arrived within 2 days. The instructions were very easy to follow. And payment was very simple and easy. I will definitely recommend this company to all my friends and family travelling overseas.
Fast delivery and easy steps
1 comment
I just wanted to update my review that I wrote on Sept 3, 2014. I wanted to test the sim card to make sure it was working perfectly before travelling to Europe and followed the simple instructions pro... Read more
vided by Go-Sim to activate the card. Unfortunately, as I have a Samsung Galaxy Note 3, the Go-Sim was unable to find any networks. After contacting the help desk, the female customer service representative that I spoke to was very helpful in trying to resolve the issue. After 15 minutes on the phone, she then gave me instructions to try to test my data services, I refreshed a web page and it worked. After I hung up the phone, I then checked my account balance to see whether I was charged for refreshing a page - and indeed I was charged 1000kb for refreshing that page.Similar opinion? Write a review on ieatwords.com.au!
Great product
Card arrived promptly easy to set up and works great in US cost of calls texts low great product recommend it no problems at all have used it now for several days to make sure works ok before writing review to make sure what I put is reliable, no negative issues five star
Quick and easy to set up
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great service
card arrived promptly and email reply was also fast. Worked out much cheaper than using my own sim card, purchased on recommendations from friends. I am travelling for an extended period so this is a much better option and also avoids any nasty bill shocks when I get home - thanks!
ease of use
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Good Value & Simple
Recently purchased on-line a GO-SIM USA 4G Service sim for my iPhone 5s. Simple process and the sim arrived in a couple of days via express post. Easy set up, again on line, and ready to go in minutes. Great value with included calls and free data pack to get started.
Quick service & great value
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Terry HolmesCentral Highlands and Goldfields, VIC
- 2 reviews
- 1 like
Ease of set-up
I haven't gone to Europe at this point in time to use the system and access coverage but the initial setting up and credit loading was very simple and easy to follow and stress free. The ordering and delivery turn around time was very swift, which was most impressive. The product was recommended to us by friends so I am very confident that it will operate well in Europe.
The instruction manual with the ekit purchased mobile phone was a little diificult to follow and some of the features did not function as per the instruction manual
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Surekha PaiSan Jose
Better than international roaming
I purchased this online for use for a future trip to Germany. Shipping was fast. I tested in the US and everything seems fine but my trip is in 2 weeks so yet to test in Germany. I am using a feature phone and am glad that tests in US went fine (going by the fact that others had problems). It seems the sim cards are from Telestra and Go-Sim is a partner channel. Online access to recharge is great.
Fast shipping
Some test calls went directly to voicemail (although the destination phone was sitting right next to me unused) and reduced my credit. No rate card / calling prefixes with welcome kit.
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An excellent product!
An excellent safety net when going abroad. It is simple to use, very cheap and has great service - even in the African bush! Ordered and received the next day! The calls, text and data is much cheaper than any other options I've found. I've used the GoSim for all my travels since I discovered it.
Reliable, cheap and simple to use.
The $4 postage did not seem necessary for the size of the product.
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John StavrouSouth East Queensland, QLD
- 2 reviews
Convenient and worked pretty well
So I have now just come back from travelling to UAE, France and Greece using Go Sim card and I have to say, I was very happy with it.
Once or twice, there may have been issues with trying to access my account balance, but for 98% of the time, the card worked very well. Coverage was good so never had a problem with it.
The best thing about it was the convenience of using the one card for travel all around the different areas of Europe and the Middle East.
I would definitely use again!
Convenience of one card, reliability
Not being able to access account details etc (probably 3 times in one month - not too bad!)
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Good option for overseas travel
I am currently using Go Sim currently throughout Germany, Spain, and other parts of Europe. I am pleased with how well the service is working. I regularly receive Text Message updates on my current credit balance, which is handy. Looking to download the iPhone App to see how it works, so far very pleased so far with the overall service.
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seeves
- 2 reviews
good product
Good product. Only annoyance is the fact that they wouldn't swap my normal sized sim card for a micro sim, so I could keep my number and balance. I had to buy a new card. But the sim does work well in Europe and the us and Canada. Would be nice if they were more flexible with swapping sim cards
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Questions & Answers
Norman E.asked
I would like to know how to email you. [email protected] has bounced back.
Thank you
No answers
Sandraasked
Does go sim work in russia?
2 answers
Hello!
Gosim works in Russia.
Best regards,
Gosim team
No I haven't been able to access data in Russia. Have only just reviewed this email when hooked up to hotel. Purchased more data when I left Scandnavia but havent had resounce from gosim about the Russian Access although before leaving Australia I was told it covered Russia
shelleyasked
I'm using my sim card in another card and I need to review my text messages off my sim back in nov n dec of 2017 how do I do that
No answers
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GO-SIM R.GO-SIM
Hello oldeczecho,
If you have an older SIM with higher rates you may have the option to upgrade the SIM at no additional cost. Please contact customer support to see if you are eligible for this upgrade.... Read more
-Go-SIM