This is absolutely the worst company I have ever dealt with. I recently moved over seas and have been applying for numerous jobs and housing. When companies have tried to reach out and call me they have been unable to get through, sending me emails confirming this. I tried to call out and after googling numerous times how to do so I was only able to call back to the US, not local. I called the company just asking to discontinue service and refund the remainder of my $100 usd airtime credit. They refuse. I have since called back 7 times asking t...Read more

I used a Euro SIM card on a two-week trip to France, Switzerland and Italy. On the plus side, coverage was fine, and the smartphone app was very helpful in tracking usage. Basically, the product worked just as promised on the box. Trouble is, the value just is not that compelling. I do not think I used my card very intensively - a 5-minute call to Australia every day or two, plus the odd photo uploaded to social media and a bit of Google Maps occasionally when I got lost (admittedly, that's a bandwidth-hungry app) - but I found my credit balanc...Read more

We purchased this SIM card for our 14 year old daughter who was going to England, France and Italy on a 3 week choir tour, in order for her to be able to communicate with us in Australia while she is overseas. After only seven short phone calls and several messages, the total $50 credit had been used up. I contacted the customer service line as I had a number of enquiries about the service, including the call charges. There was a recurring charge for messages to and from a European number, and one of the charges to and from this number was b...Read more

The ad says works on Cruise Ships and in the USA - well it didn't work properly. The cost when "At Sea" is $49.99 per Mb (yes..per Mb!!) and it seems to deduct from your Telephone voice account instead of from your Data account - I topped up the Data account and it didn't help when "at Sea" and then when I topped up the telephone plan it did work but one Whats App and the allowance vaporised.; can't figure that out! Also I was told that Seward, Alaska is considered a 'remote" area which it is not...I couldn't message the hotel staff while I was...Read more

I have had a GOSIM card now for 3 years. It's worked well in a very cheap Windows based phone in Equador, Argentina, Peru, Chile, Sicily, France, Italy, as well as the US and Canada and I've been reasonably happy with it. I just use it for phone calls and texts and tend to use free WiFi in hotels for data.
However, on our recent trip to Africa, I upgraded my mobile phone to an iPhone 6 (unlocked) and ordered a new Nano-sim from Go Sim for travelling. What an absolute pain the GoSim now is - it turns on the iPhone literally every 2 to 3 mins ...Read more

I purchased a USA card about one month before leaving Australia and activated it 2 days before leaving to received a message saying my credit was due to expire in 2 days time which, after contacting the company was incorrect. The card was easy to set up in my old iphone 4S and was active on the tarmac in LAX. After a bit of fiddling the hotspot was also set up. My main complaint was that coverage was poor outside major cities. If anyone is planning to spend time in National Parks and touring, I suggest buying a local ATT SIM; my daughter had su...Read more

Battery on new JT travel phone would not charge, took them a week to replace it. Terrible customer service, I had to make several calls to chase up a replacement product and communication from the company was very poor. Despite thinking I was organising this far enough in advance, a working product did not arrive until the day before I left. The Go-SIM card was a rip-off too and used up a lot of money for very minimal activity (2 calls only, no data). Also, performance was inconsistent. It would successfully text some numbers but not others, de...Read more

I have had this card now for several years. Last year I went on holiday overseas for 3 1/2 months. My husband and I were travelling with friends, both of whom took mobile phones. The husband had a sim card from his credit card people and the wife bought a sim card in Britain. Wherever we went my GOSIM card worked perfectly but once out of the UK our friends cards either did not work (in the case of the wife) or worked sometimes in the case of the husband. We went on a cruise from Fremantle to Southampton and the GOSIM SIM worked perfectly th...Read more

I bought a Go-Sim in June 2014 to use on a trip in August-October to Singapore, the UK, Jordan and Turkey. The card arrived within five days and setting it up was very straightforward. However, I had a few concerns after using it for a while. Firstly, my call credit seemed to evaporate very quickly. I had bought the US$20 card which included US$10 credit and had to top up three times in the following two months @ US$20 each time, which surprised me as I hardly made any phone calls (I mostly used my phone to send text messages which I thought wo...Read more

You are considering to purchase an USA Sim Card from Go Sim. My recommendation is to stay away from them.
We use Go Sim when we travelled to USA last year. I will never never use them again. When we arrived at NY, the Sim Card didn’t work. I contacted customer service. They couldn’t resolve the issue and asked me to call back. I called them at least 6 times over 7 days, went through technical session and so on....... They just couldn’t solve the issue. I gave up. They wasted my time. I should have spent quality time in NY. I ended up spent ho...Read more