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Go Pro accessories/company fail big time
I bought my 9 year old a go pro with floatie accessory. After putting camera in the go pro housing and attaching the floatie my son went into the surf to film his cousins surfing.... he went under a wave and came up just holding the floatie. GO PRO which have NO direct contact numbers in Australia, no way of returning emails-nothing but an international website which you have to ask to be contacted have told me they can do nothing as the camera only has warranty. I NEED to show the camera to get anything- which is somewhere in the ocean probabl...Read more
y still in working condition. Their response to their accessories failing is disgraceful. I am so mad I would have been better off buying a cheap rip off camera and cheap accessories, My son is devastated of course. I would not buy anything again from a company that operates off shore taking our money with no recourse. Just disgracefulPurchased in November 2021 at JB Hifi Home for $300.00.
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L HoSouth East Queensland, QLD
- 5 reviews
- Verified purchase
Dusk White colour with the extra front screen like the Hero 7 Black
- aesthetically it's very clean with the dusk white but may look a little greyish white rather than powdery white as u see on the internet
- ultra smooth recording
- compatible accessories with older models so don't have to buy new ones
- Battery life seems to be less than hero 5 (my last gopro)
Purchased in April 2021 at Pushys for $499.99.
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The reviewer stated that an incentive was offered for this review
RobNew South Wales
Cheap build, dreadful recording quality, glitchy mobile app and a slow "30 day money back guarantee".
On receiving the product the unpacking it seemed great, but on using for longer periods the build is really cheap and plastic, why was it not built in an aluminium or magnesium alloy casing? It has very few functions that aren't in fisheye and the connectivity issues with the App dropping in and out as seen with previous models still persist with an overall generally glitchy and infuriating user interface. To finish it off both the image and video footage are heavily compressed that they are completely unusable, I'm perplexed at how people are ...Read more
giving rave reviews. Go Pro offer a 30 day money back guarantee but on returning I have been fobbed off with different responses from their support team and provided with a false reference / transaction ID that is not even close to that issued by PayPal and told it takes up to 15-20 days to a month to process. On asking why it takes so long, the response was "can I help with anything else?". I have a horrible feeling this is going to be ongoing fight to get my money back, don't make the same mistake I made.
Purchased in April 2021 for $299.00.
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KosmicKart18Coolum
- 3 reviews
Fantastic Camera!
Great little camera! Don't have a 4K TV so no need for the 4K options of higher end models. Super clear footage. LCD screen is really good quality as well! For a sub $300 GoPro, I am stoked with the quality and ease of use. App is fantastic and simple to use and edit videos. No vibrations, even when tackling rock gardens on downhill MTB trails. I'm not sure how the Hero 7 black can be any smoother than the white. Very very very happy!
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KosmicKart18
No battery drain once you turn wireless connections off and had no experience with it getting hot, or even warm, unlike other reviews.