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Reviews

2.4

95 reviews
5
(24)
4
(5)
3
(6)
2
(14)
1
(46)
  • Product Quality
    3.4 (21)
  • Return Claim MadeYes (4) · No (19)
  • Customer Service
    2.9 (21)
  • Warranty Claim MadeYes (1) · No (20)
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Shri

Shri

  • 3 reviews

Damage blanket

published

I bought a blanket which was on 50% sale and paid $50 which means rrp is $100 but after I used for a days I found a hole in it. Its is so hard to find hole or damage while purchasing. Even do not like customer service.

Wayne

WayneGreater Melbourne (Metropolitan), VIC

  • 8 reviews

misleading pricing

published

Advertising says price $39. Smaller sign says 40% off. I pick from under $39 sign get to register - no sorry that is $47. This is second time for me- never go there again

Not Competitive Prices, Shop Around

published

I bought a nutri ninja auto iq for $239 because it's on sale they said and the next day, other shops costs $189.00 and they won't take it back because I used it once and they can't resale it and they can only match the price on the day you bought it, crap.
I definitely don't want to shop in Harris Scarfe anymore. Thank you very much!

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Lissyjane

LissyjaneSydney Surrounds, NSW

  • 9 reviews

BEWARE OF 50% - 50% prices are still MORE THAN FULL PRICE from other stores. MISLEADING

published
Gary L

Gary LBrisbane

  • 6 reviews

Really great to shop at this store

published

Approximately 2months ago I went to the Morayfield store to buy a Food Processor...ended up with a Russell Hobbs Processor...the staff made my shopping experience absolutely great...For such young staff they were very helpful, friendly and informative...all had smiles as if they were pleased to be doing that job...I hope they keep up the great customer relations...also prices are very competitive, store very clean and organized, and there is a large range of products.

Customer service is terrible!

published

Hervey Bay service by [name removed] was terrible! Although the products and prices are good, I certainly would not return to this store! She was abrupt and rude and embarrassed me when I moved to another register so an elderly lady could put her purchases down.

BrisVegas

BrisVegasBrisbane, QLD

  • 11 reviews
  • 30 likes

Customer Service - Zero

published

Stuck non stick pan Diamond stone

published

Bought a non stick diamond stone fry pan which worked for about 3 days perfectly so threw away the reciept.Next minute i cook a steak in it and the dark marks which are supposed to simply wipe away dont. Now everything sticks to it. As I have no reciept reciept I was given a run down on how to cook with it.Tuff luck basically you've done your doe. There products are just mutton dressed as lamb and oh because youve got no reciept tootles.
the colour
Supposed to be non stick

molting towels

published

Purchased 2 orange towels - first use - my husband and I were covered in orange fluff, not to mention the whole bathroom. Washed them - same thing happened. When I rang to complain, expecting to hear they would replace them, NO! I was informed they aren't faulty, it takes about 6 weeks of use before the fluff stops and was told to only buy white or cream towels to prevent this happening again. What a load of rubbish, I have all sorts of colour towels and haven't experienced this before. Won't be shopping there again and wouldn't recommend them at all.

bad warranty service

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dieseldawg

dieseldawgACT, 2614

  • 16 reviews
  • 8 likes

Sold superseded products

published

I bought a Sunbeam Stick blender in 2012 at the Tea Tree Plaza store. It has now ceased to work and after making some enquiries I have been informed by Sunbeam that the product was last produced in 2005! Shouldn't there be some kind of warning when buying superseded products?
cheap
old

Chris

ChrisMelbourne

Ballarat Store - Horrendous Customer Service

published
Lisa

LisaSydney, NSW

  • 2 reviews

Customer feedback, Harris Scarfe Womens dept.Adelaide City store.

published

Your store employee, [Personal Name Removed], was invaluable with her assistance in the Women's Dept.with the selection of clothes for my 80 year old mother. Her friendliness,time,patience and advise indicated to me she has great customer service skills. She took the time and care to assist with selection. Well done!

Trid

TridMELBOURNE

  • 3 reviews

Consistently great service

published

I regularly shop at Harris Scarfe in Geelong and find their service and product range (especially bedding) one of the best in the area. Wait for their sales as prices are usually very good (and they'll price match if you see better). Service standard has improved over the years, I wish I could say the same about Target and Big W.
Service, range and prices.

Complaint

published

I'm a regular shopper at Forest Hill, Victoria and go to all the sales but a lot of products don't have prices and we always seem to be asking staff who have to go to the check out for a price - put price 'zappers' in all your stores and make is easier on staff and customers!!!!
Range of products

puzzled51

puzzled51Greater Melbourne (Inner), VIC

discourteous and abrupt behaviour of staff member

published

Encountered the above from an assistant at Ringwood store when enquiring about bed linen.
We received a catalogue on 24 Oct assuming it to be current.Said catalogue available 25 Oct.
We travelled some 48 kms--Our error ! Still it does not in any way excuse the rudeness of your
member of staff. Incidentally we shopped at Bed Bath & Table.Doubtful if we shall shop @ H.S again!
Did not appreciate wasted time & travel

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