I such unsettling times (as now) it was such a relief that the woman who took my call, totally understood my questions and that she calmly sorted things out nicely. I was hesitant to call, and now, feel glad that I did.

I have dealt with Hesta for 22 years and Hesta never failed. Customer service to the MAX. It is very uplifting in times of need when you reach to a company you know they are here for you. We can’t thank HESTA enough for the outstanding support and help. Anytime of the night I can check on the ups and downs of the investments. I am extremely satisfied to have my money in good hands . Joseph Peka from Melbourne .

The consultant rang exactly when I said was the best time to call initially and then rang back exactly at the time when we needed to agree on another time, excellent service.

I have been with Hesta super fund for approximately 30 years. I have never had an issue. Very satisfied with customer service and overall performance of my super fund. I would highly recommend Hesta to family and friends.

Instead of saying we will receive our own money within 5 days.. Why don't your be true to your customers and tell them to wait 2 weeks.. I've been trying to call and emailed no response back. Stop playing with people's lives and be true to what you say. I'm not even sure if you have my correct bank details as I can't get through. Very poor

13 to 14 years. within this period I worked in four aged care facilities and advised them to send the money to Hesta
I am Extremely satisfied and recommend to others

I have been with Hesta since 1990. A super fund with super service. They even returned a positive result for me during the GFC! I love the way they handled the Income Stream for me. Excellent staff and excellent website.

Both my wife and I applied to our respective super funds on first day the ATO would allow us. We were told that once approved, we would receive our funds from our super company within 5 days. I got mine on 27th April. My wife is still waiting. She received a letter on yesterday from Hesta dated 27th April, which statied her funds had been credited to her nominated bank account. So here we are on 7th May and she has received nothing and to rub salt in to the wound, she has been on hold for over 2 hours waiting to speak to someone. Poor, very poor Hesta!

30 years. I am very satisfied with Hesta. The service has always been efficient and staff are friendly knowledgeable and helpful. I have recently retired and the transition to setting up income stream account was straight forward

Hi All
I would like for all people through this Super fund having issues with receiving covid 19 payments after conformation from Hesta via SMS and email to check with them the bank account details they have. I was approved 9 days ago and rang this morning, I found out they had the wrong BSB number for my NAB account. I now have to wait for them to track it down and repay into the correct account. They recieved account information from tax office which I know is correct, so how did they get it so wrong.

I have been with Hesta since 1994, and I never ever had any problems. I always had free financial advice, support and a friendly respond.Thank you Hesta for your help!

I've been with the fund for 5 years now and am happy with the service and the good they do for the community. Thank you HESTA for your help the other day when I called.

8 business days has passed and still no money in my bank account. So this is how Hesta show that it cares???? My sister in law received her Ciovid 19 Early release in 3 business days from another super Co and she only submitted her application this Monday.

Hi! Me and my friends apply the hesta on the same day, and they receive it already..why i didn't receive it yet? It's so unfair...ive already inquired in your company and advice me again to wait for another 10days..ohhh i am so helpless now, i hav no money now for food..pls give me consideration and understanding on my plea to release the fund as soon as possible so i can survive here...thank you

"I was helped in the usual efficient way to decide what to do about minimum withdrawal for the next tax year."
Been with Hesta since 1989 and am very happy with investment choices made by the fund.

I have been with Hesta both as a Registered Nurse decades ago, and now in managing my retirement funds. I have been more than satisfied with the performance of Hesta funds over many years,At a time of the Corona virus and falling values, you listened to me and helped to meet my expectations, rather than imposing an unworkable criteria on my decision to reduce income until the market improves.

In relation to an enquiry regarding my early release of covid19 super money I was talked down to by a representative and at one point raised her voice at me . I'm now at day 8 and Hesta keeps telling everyone with the same enquiry it is 5 days processing and up to 3 days for the bank . This is not at all accurate when in most cases you are placing security checks and not getting in touch with member to perform any check and delaying the money your members are heavily relying on!!!!
I'm extremely frustrated and very first with Hesta and will be transferring my balance when all this is done to another find that care about their members .

"Answered all my questions promptly"
I have had no negative experiences, very easy to understand website and polite very knowledgeable, staff answering all my questions on the first call.
Highly recommend Hesta

I joined in 1996, the performance was very small at the beginning, then in the last few years I am very satisfied with the performance of Hesta superfund. and the way they look after their members.