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Pros
0% p.a. Interest Rate on purchases for the first 12 months
0% p.a. on Balance Transfers for 12 months, 0% Balance Transfer Fee
Refunded $129 Annual Fee if you spend $6,000 or more on purchases each year
Earn up to 2 Rewards Plus Points per dollar
Complimentary Insurances, including Domestic and International Travel Insurance
Cons
3% Overseas Exchange Fees
Earning Points capped at 10,000 per statement period
Balance Transfers revert to the high Cash Advance Rate of 21.99% p.a.
KevinSouth East Queensland, QLD
- 2 reviews
Simple but hits the mark
In a time where the 'value' of most reward cards seems almost non existent but the fees are very real - I stumbled across this rough diamond. As long as you spend over $6000 in a year there is no annual fee and the rewards program seems to give me about $150 - $200 per year that I can redeem as credit against my credit card. Add in some free passes to airport lounges and complimentary insurance and well I have to say this card is a keeper! If your tired of shopping around every 12 months when the initial join bonuses on your credit card expire then this is the 'keeper' card for you!
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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OrestesBrisbane
- 4 reviews
- Verified customer
A Great card from 1970's bank
It was the fastest application process and card delivered in my credit card experience.
No fee with 6K spending and two free airport lounge accesses ( worth about $80 and the right to enter the lounges on you cost after two free visits) were very important to me. Chat to human through the website is a lot better than waiting on phone queue or chat to AI. Good rewards too.
The downsides are the Website and App are very classic. And HSBC don't support direct feed to accounting program for personal finance management. It was hard to believe they can't link credit card to access other HSBC everyday account from HSBC ATM so need to carry two cards.
A Great card from 1970's bank.
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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AJ000South East Queensland, QLD
- 4 reviews
Terrible new application experience - absolute bottom tier service
If I can go back 18 days, I would correct my mistake and stay away from HSBC. Their process is flawed from end to end. I second some of the other comments in this review that the application process is terrible experience. There are flaws - human as well as in banking system, throughout the process, up until the balance transfer. BT issue yet is yet not resolved. Multiple requests for exact same documentation, as well as duplicate emails throughout the process. Also, they somehow have multiple application in their system - they can't cancel it ...Read more
until it see's it natural end. For a financial institution to handle credit related process so poorly, speaks loudly about their poor attitude. After my 18 days of constantly talking to them, I know they have outsourced everything overseas. The local HSBC branch would not help as they have no control over outsourced process. Stay away, a bank with employees that does not understand finance stakes, timing, banking processes or customer service obligations is not work partnering with.- Special Purchases
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NickySouth East Queensland, QLD
Great reward if you spent enough in a year
If you spend over $6000 a year - you will receive 2 free visits to airport lounges per year, plus no annual fee! It's an absolutely rewarding credit card if you travel at least once a year to redeem this reward. I am very satisfied with the deal that comes with this credit card.
- Everyday Expenses
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Annual Fee. Messy Points Processes
When I first applied I thought there was no annual fee. I found out there was during the application but decided to proceed anyway. The points processes seem very messy. You really need to follow all of their rules carefully and keep your own records so they don't expire. Not really happy with this card.
- Online Shopping
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JohnMelbourne
- 2 reviews
- 3 likes
Applying for this card was one of the hardest things I ever had to do
Bad recommended I take out a credit card to manage my finances.
Online form was short but then nothing happened. A month later they wrote to me saying my application was incomplete and I had to resubmit. I did but still nothing happened.
Finally someone phoned me and they asked heaps of questions - why if I am an existing customer!?
I'm not even sure it's a good deal card so I rarely use it as I don't trust the whole process or bank.
- Everyday Expenses
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Kosh
- 6 reviews
- 1 like
Great fee free card with basic perks
Got the VISA Platinum fee free a few years ago, have stuck with it due to VISA branding and rewards points system. Redemption of points to rewards seems rather unfair (ie. $5000 spend for a $25 reward). Fees are a little high, particularly overseas charges.
Overall, versatile card, good interest free period (59 days), no fee with points earn (despite inequitable rewards earning system) is nice for low income earners or students.
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thomalfaSydney, NSW
- 5 reviews
Moderate no annual fee credit card
Just a less moderate visa credit card, i was told the non annual fee version card is no longer available to get, so all new applicant needs to pay annual fee. However, no matter what to me this card just for a spare and definitely not my primary. It also limited where you can get points (avoid all government charges payment, you get nothing) and the point system is not great too and worst of all, the point will get expired (from personal experience, i lost over 10k points without knowing them since i did not carefully read T&C when signed on). ...Read more
It comes with complimentary travel insurance (probably this is the best of all the reason why i chose this card) otherwise i would have given this card just barely 1 star. Sorry, this card just not live up to my expectation. So many good cards out there, and I would rather to use card that accumulate Qantas/Velocity points. Last but not least, most of their perks offer only to be used in Hong Kong. Unfortunately we aren't living there.- Online Shopping
- Overseas/Travel
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The reviewer stated that an incentive was offered for this review
Oshe
- 16 reviews
- 2 likes
- Verified customer
Not bad, don't like their online portal
I had this card from Ikea October 2017 till I closed it less than a year later.
I got 12 months interest free on Ikea furniture.
To my suprise they gave me a $8000 limit.
Logging in online seems a bit complicated as it uses your email instead of your debit card numbers etc.
I kinda forgot signing up with my email and most banks don't do this so I wasted a lot of other login attempts. But I called them up and they resolved this, their phone team is not too bad. Although a couple times I got disconnected with them and this caused some frustration. I would always give my mobile right away in case such an event happened.
I closed this card since to avoid the annual fee of $69 I believe.
- Everyday Expenses
- Special Purchases
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No Annual fee, good List rewards option
Rewards program has a good list of redemption options, though they seem to increased the number of points to redeem each option and it takes a few weeks to get each reward. Earning points is easy enough with most transactions counted as 1 point per dollar.
- Everyday Expenses
- Online Shopping
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SanjeevPerth, WA
- 2 reviews
No Annual fees and get Cashback through points
No fuss.accumulate points on every dollar spent and can redeem points for Gift Cards.very easy to accumulate points.highly satisfied with the rewards.got coles gift card by using points.balance transfer is also possible.
- Everyday Expenses
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HappyDragonAU
- 5 reviews
Good for balance transfer
I got this credit card on a zero anual fee promotion. I have an Amex as well but the HSBC visa card, unlike the Amex, can be used anywhere. Customer service is not as good as Amex but still quite good. I love the balance transfer feature which incurs only %8 per year for 18 months. You will receive points for your purchases as well. Also, extended warranty and international travel insurances are nice to have.
- Everyday Expenses
- Overseas/Travel
- Special Purchases
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ADBSydney
- 4 reviews
- 2 likes
- Verified customer
Best credit card ever
Firstly I’ve been a HSBC customer for over 10 years, I was overseas for 14 years and the HSBC credit card was the best in support, I always use it overseas without any issues. Transfers are very easy although I don’t do it on the app but through their website, the rewards program is a big advantage for me as we spend on our HSBC credit card and have many automatic payments through this credit card. To give an accurate picture we redeem $50 Coles/ Woolworths gift cards easily almost a month with no annual charges and can expand repayments to 60 ...Read more
days interest free. The best value credit card I’ve ever had and I’ve experienced all the “other” banks... You will have your own premier customer representative which you can solve anything with, I highly recommend the HSBC premier/ platinum credit card.- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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TanvirSydney, NSW
- 12 reviews
Good Credit card features
The card offers good features with no additional cast as the annual fee is refundable once user spent 6k a year.
The lucrative feature included 2 airport lounge access and access to Frequent value rewards program. In short, if you are looking for to save money while you are spending the reward program is beneficial for you to access. The only cons I can think of is the app on the phone and on the website, the company needs to have a second thought for improvement.
- Everyday Expenses
- Online Shopping
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olysydney
- 8 reviews
Worst Bank out there, beware
Wanted to balance transfer from another institution and their 0% rate lured me in. Upon being approved they asked for some additional documents. Fine. Sent them my last 3 pay slips and end of year tax PAYG statement all good. Then they asked me for a bank statement to confirm address. Not sure why as I already gave them my drivers license and address is also included on all payslips. Sent them that too (the top portion of statement showing address. They rang again this time asking for the statement for proof of deposit of salary. Still complied...Read more
and sent them the statement with salary deposits showing and rest blanked out. They rang me insisting they want to see every transaction. Completely unreasonable. Withdrew application. Such a painful process. Why not explain what you need from the beginning? So hard to communicate with all of them too very poor English by all of them on each phone call so frustrating. Local bank my a$&@ Never again.1 comment
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js1Metropolitan Adelaide, SA
- 9 reviews
- Verified customer
Great credit card, poor app
Great credit card considering you can usually get a fee waiver and you will get a good points ratio plus interest fee periods. The android app is one of the poorest banking apps out there. If an app is important, this may not be the card to you.
- Everyday Expenses
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Alex C.
- 4 reviews
- 1 like
No fees but still points, accepted most places
No troubles with this card, there's still solid rewards but I have not earned many points. No fees, and accepted at more places than my Amex card. Would recommend it for easy no hassle card.
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StewartKanahooka
- 7 reviews
- 7 likes
Fee free but still has platinum features
I have had the HSBC Platinum credit card for nearly 3 years the only reason I applied for the card was the fee free and still have the platinum features. Other cards have better rewards program but depends what suits the individual. But recently I purchased overseas accomodation online with the card and the online travel company closed down. With a small amount of correspondance I was refunded the money in full. Couldn't be happier.
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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KMinOZMelbourne, VIC
- 12 reviews
- Verified customer
Great card with points that are worth having the card
Very satisfied with the card and the excellent customer service both locally and overseas.
Had my card details stolen a bit over a year ago and everything was resolved in a timely manner.
Love the card controls which allows me to select the countries the card works in and what services can be used with the card.
The rewards points allow me to get gift cards from major stores each year.
The only drawback is a cash advance fee for some online purchases which are considered cash advance but these can be avoided once you are aware of it.
- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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SanjeevGreater Melbourne (Outer), VIC
- 18 reviews
- Verified customer
0 Fee
Got it under 0 fee for life offer. Never had any trouble since last 5 years. Not a regular user of CC. But whenever short of enough funds and bills are due, it has always come handy. I liked HSBC so much that we have even got home loan from it as well. One of the lowest rates.
- Online Shopping
- Special Purchases
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oly
As an addendum, maybe they should ask for a transaction history rather than a bank statement (if they know the difference), I would’ve said no from the outset.