Have had our oven for less than a year, and it is starting to tarnish looking all rusty on the stainless steel. Pictures were sent to Ilve and a rep was meant to contact me, I am still yet to hear anything and it has been a month. The product is nothing but poor quality and the service is even worse.

To anyone who is thinking about buying an ilve, I say don't waste your money. I have had the electric upright with induction cooktop for 4 years and after spending about $7000 for it you would think that it would be reliable. This is the second time in 4 years that I have had to call service this time being the oven doesn't work . I have also had trouble with the hotplates not working. The control on some of the hotplates also have given me trouble in that it is either off or high, no lowering of the temperature so I can't simmer anything. My old oven never gave me trouble and was a lot cheaper.