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DickSouth East Queensland, QLD
- 7 reviews
ONLINE SELLING SYSTEM DEFICIENT
Purchased a ceiling fan on EBay around mid December 2018 for delivery before Christmas. Stock showing as available. After follow up was advised no stock ( coming from overseas early January 2022??) although despatch notice and an AP tracking advice was given around 20/12/18 Ebay My Account. Long telephone call sorted this out as an error by new employee and delivery expected end first week January,
Nothing received by third week and no follow by JD Lighting. Eventually received an email response to my E Bay email advising receipt into warehous...Read more
e within 5 days. 2 weeks later I cancelled the order and received a full refund. EBay listing by the company shows 10 available as of today. IT system covering stock levels woefully inadequate and follow up not up to scratch. I initially gave positive E Bay feedback when the incorrect tracking detail was received in December expecting a prompt delivery as per their delivery estimate on the listing and cant change to negative due to E Bays rules.
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MelissaSutton, 2617
- 8 reviews
- Verified customer
Still waiting for my purchase from the start of December
Like another reviewer I have also had to chase up my purchase with it first not being in stock and having to wait to being promised it would be dispatched in early January to arrive on the 5th - still not here so rang to be told it would sent today - but only after chasing them. The person I spoke to was rather surly putting me on hold without first letting me know they were doing so. When I asked how long it would be before I received my purchase they said another 5 days ( lets see to what that really equates to!). Sorry not happy to be promised one thing and not delivered - again. Maybe I will be third time lucky.
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Terence
- 5 reviews
- 6 likes
- Verified customer
Great Prices and Smooth Purchase
As a photographer and designer, I’m pretty fussy about lighting and just about everything! The items arrived in about 10 days (to Melbourne) after I ordered them. They were well packaged, and as described on their site. In fact, they look better in real life than on the website. My electrician installed them a few days ago and they’re working perfectly. JD had the best prices on the pendants I bought and with their free shipping offer, it was even better! I’d definitely recommend JD to anybody wanting some great lighting at low prices.
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FranklynBrisbane
- Verified customer
If I could rate more than 5 stars, I would.
A Lighting Store Like No Other . I was in the market for an entire house fit out of lights, as we are constructing a new home. I took the recommendation of my Electrician to pay JD Lighting a visit on Saturday January 27th 2018 at Browns Plains, and I am very very thankful that I did.
I was greeted in-store by a knowledgable staff member, in which we had the opportunity to run through my entire house plan, room by room, and select a solution for each space. I was blown away by the quality and quantity of information he presented me, and cam...Read more
e up with a few solutions that my builder and I had not thought of before hand. They have a huge selection of LED downlights which led me to choose something from their premium range, as the demonstration given to me actually showed the differences between them. I had selected a few pendant lights off their website prior to going in-store, and these were readily available in their warehouse; a short drive up the road. Fans were a hard choice for us. I wanted something completely different to what my wife wanted, and given JD Lighting’s huge variety on display, we actually saw one we both fell in love with. We used these throughout the bedrooms and selected a higher spec fan for our outdoor living space. Overall, we had a very pleasant, positive and refreshing experience in-store, which is a change from the regular stresses of building a home. Five Stars to the team at JD. I honestly couldn’t be happier.
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reveiw4uAU
- 11 reviews
- 6 likes
- Verified customer
Told we are having automation and sold leds that are not compatible
Update, we have now been contacted my JD lighting and sorted out the lights we need.
Unfortunately I’m stuck with lights I have to sell it we are now going on the right direction.
We told JD lighting that we were having home
Automation lightning and we were sold Martec downlighting. No mention of any issues it compatibility concerns. We were met with constant flickering and pulsing from day one, it took us months and months and many $$$ to find the issue. We tried Energex to see if it was an external issue, then we tried a different electr...Read more
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Miffykarana downs
Ceiling fan
We just recently bought the Maelstrom 84" industrial style ceiling fan. We purchased it online and it came within 4 business days. Great fan & easy to install.
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Pete DBrisbane
- 2 reviews
- Verified customer
Perfect Product & Service. Very Satisfied Customer. Will Definitely Return.
Purchased 30 LED Downlights & 4 Ceiling fans for a renovation on my newly purchased home. After finding them online, I ventured down to their retail store and was blown away by the variety and selection in-store. The salesman was very helpful, and we took his recommendation on the fans we purchased.
After we made the deal, their warehouse is a very short drive from the store, where we collected all our items. Everything was in-stock and available immediately for us to pick up.
We have since had them installed, and the fans are "Fan"-tastic. Thanks again JD. Will 100% be recommending you to anyone needing anything lights & fans.
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Dave HSouth East Queensland, QLD
- 32 reviews
- 4 likes
shocking company to deal with left hand not talking to the right
good product but would not deal with this company again, delivery time was rubbish, had to chase them up several times, maybe they need procedures to follow, Management need a kick up the backside.
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gingAU
- 44 reviews
A BAD DAY
Having had a great experience with my first visit I returned for four more down light globes. The same person served me as previous. This time no mention of LED just four replacement globes and I noted an entirely different attitude.
On getting them home the two for my office were perfect but for the lounge they emitted a yellow light. On returning them I was met with the same person who was decidedly unhappy, looking skyward in disgust when asked the simplest question.
Would I go back there...no. The last thing I need at my late stage of life is attitude...over a globe.
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MindaSouth East Queensland, QLD
- 3 reviews
Don't buy from them they still your money and will not provide you the products you order
I purchased 3 x concrete pendants on the 19/5/2017 and ordered them to be delivered to my house in Ipswich region. I was advised my [Name Removed] they would arrange this and will order them from the warehouse literally 5 minutes away from the store. Well I tried calling every week as they did not call me or email me any information regarding my order after taking $420.00 of my money. I tried calling last night only to be advised by the staff who took the call he could not see any information in the system.
Today 16/6/2017 went to the store to...Read more
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