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- Verified customer
Great Company to deal with
Have been detailing with JD for many years and have always been happy with the level of service I receive. I will be dealing with them for many years to come
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Review collected in partnership with JD Lighting
Mike SkourosSouth East Queensland, QLD
- Verified customer
The real experts in the trade!
As an electrical business owner at E&C Solutions, JD Lighting have always provided great customer service over the many years. They have succeeded in growing in the right areas of there business to guaranty a professional, welcoming, organised and great variety in there product range. Look forward to following and supporting this great business in the future.
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Adam Doyle-smithSouth East Queensland, QLD
- Verified customer
Best in the business!
Best quality products we have found served by a team who genuinely want to help the customer even when that mean advising not to buy a product or to wait until a new technology comes out to get the current products cheap. We have stocked our warehouse with JD's lights and will be back for all of our future lighting needs. Thanks guys!
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rogreSouth East Queensland, QLD
- 2 reviews
- Verified customer
Saturn and Pandella
The Pandella vanity light was so good I had to buy another one for the ensuite. Great lighting - and many thanks to L at North Lakes for helping source the 14W version. The Satrurn light was so good I ended up buying four and replacing old lights in toilets, baths and laundry. Can see so much better now.
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Shirlene ArlidgeSouth East Queensland, QLD
- Verified customer
Very good experience
This is a fairly new shop in North Lakes and we last called in about a week after it opened and were very impressed with the lay out, the service and the prices. last week we bought a couple of fans and if anything the store has improved.
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Bernie MosslarSouth East Queensland, QLD
- Verified customer
Great service at good price
Bought some DC fans after shopping around. They had good range and prices and all staff super friendly. Also, not crowded so we got served immediately unlike some other stores, very pleasant shopping there.
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- Verified customer
Great service
great instore and online service, have used both and not been disappointed even when one time a product was no longer available, handled politely and efficiently no drama. Will buy from here again
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- Verified customer
Professionals
Problem with the product, no problem with JD Lighting, sorted promptly.
Professional service when in store, happy to assist. and 30 words too many to say what needs to be said.
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- Verified customer
Jus what the contractor needs.
Quick reliable service with a smile. The staff are warm and friendly and greet you by name, they are knowledgeable about there products and understand the issues involved.
Stock levels are good with just about everything being available. I have never had a problem at all.
On many occasions they have found obsolescent product or matched a hard to find fittings.
They are a great team, well done guys.
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- Verified customer
New Zealand buyer, shop JD Lighting for good savings.
Big savings, bought 4 = $79.96aud, imported to NZ. If I bought same number in NZ would cost $234.76aud. Saved $154.80aud. Excellent value for money. Good tracking and fast delivery to New Zealand. I will continue to buy from this company.
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Rajneil SharanSouth East Queensland, QLD
- Verified customer
Great service and price
Picked up a few DC fans recently in their Christmas sales. All have been great and a great price too. Had one with broken light cover from factory, took it back and replaced with no issues. Great service.
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Nev KyddSouth East Queensland, QLD
- Verified customer
Great service and knowledge.
Sold me the right bulb. The gentleman who served me knew all about the bulbs he was recommending me. He was quick and friendly in the service that he gave me.
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Pranav kBrisbane
- 2 reviews
- Verified customer
Terrible service when you return
I bought more than $5k worth of stock in few transactions, one of my item were extra and I was told by sales man that you can return it anytime however when I went there few months back they refused saying that I have missed deadline and gave me credit. I still have voucher but I would rather not shop from this place again.
1 comment
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Jonathan B.South East Queensland, QLD
- Verified customer
Amazing!!!!
Have used JD lighting personally and for business related projects many of times and could not recommend highly enough! Extremely responsive with queries and deliveries have always been very quick!.
JD lighting are always going above and beyond to help with recommendations and technical expertise!!
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Eric QuevauvilliersSouth East Queensland, QLD
- Verified customer
Received good service.
The range of fans were shown as well as the prices. The staff had good knowledge of the products and did facilitate my decision on the model I needed for my rooms.
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A SparkySouth East Queensland, QLD
- Verified customer
Great service and knowledge
As a regular customer of JD Lighting, I can honestly say that they are a great company to deal with. If any problems arise, which is rare, a replacement is always available in a timely manner. They are very knowledgeable and are in tune with the latest industry trends.
Would not hesitate to recommend
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Ramses II PharaoSouth East Queensland, QLD
- 9 reviews
Not Impressed
On 11 May 2016, I ordered from JD Lighting a Mercator Eagle Ceiling Fan DC 55 with Remote FC360143 - Brushed Chrome 900mm x 21mm.
I contacted JD lighting for the 1st time on 6/12/19. The motor was seemingly okay. The battery of the remote control was in perfect order, as I could set it from setting 1-5. It was the remote control that is causing problems. I could not set it to the highest setting which is 6. Receipt was confirmed.
In the meantime, I had contacted Mercator Customer Support. Mercator advised on 10/12/19 that the remote kit for th...Read more
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KimSouthwest, VIC
- Verified customer
Poor Quality Product
I purchased five Martec Fortress LED Twin Head Outdoor spotlights online which I installed in early April of 2015. Within 18 months the 'silver' coating was flaking of most of the lights which makes them look terrible. One of the lights has stopped working completely which is frustrating because they have had very little use and I thought that LED lights had several thousand hours of working time? Not so for some I guess. I doubt I will ever again buy something online that is to be installed/fitted into my house permanently (well supposedly...Read more
) because the quality of the product can't be verified the same as sourcing, viewing and obtaining relevant information in a physical store from a person with knowledge of my requirements and the product itself.Similar opinion? Write a review on ieatwords.com.au!
igloomanSydney, NSW
- 17 reviews
- 17 likes
- Verified customer
Warning to all Buyers
I am currently in a dispute with this online shop. Beware Online Buyers this review is not nice.
JD Lighting pose as an electrical lighting supplier but they are not the supplier.
JD Lighting is just a shop for selling product that JD Lighting buy from different suppliers.
My review is about orders, dispatch and delivery processes used by JD Lighting and explains the deficiency of customer care.
JD Lighting isn't what it seems and despite placing this review to warn other buyers, I've reported this as a concern of Complaint to Australian Fair Trading because of the illegalities of trade.
...Read more
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KylieSouth East Queensland, QLD
- 3 reviews
A wonderful business
I have purchased a number of items from this business and have found their prices to be very competitive the delivery has always been very prompt, good communication received and the products are of excellent quality.
We first brought a ceiling fan from them and we were so impressed with the price and quality we purchased more for the rest of the house.We have since gone on to buy a bathroom exhaust fan which yet again was a great price and it is really good quality.
They have never failed to disappoint and we will continue to use them in the future and I highly recommend them to others.
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Customer S.JD Lighting
Hi Pranav,
Thank you for taking the time to leave your feedback. We have looked into your order history to get an understanding of the situation. From what we can gather, you have returned 2 out of the 3 orders that you have placed with us in 2022.... Read more
We fully understand that customers may change their mind about their purchases which is why we offer a 30 Day Change of Mind policy to give our customers plenty of time to return unwanted goods. However, it is also our responsibility to ensure that all customers are treated equally and fairly. If we have started accepting your return after 30 days but deny other customers' returns, then that will be extremely unfair to other customers. We do reserve the right to deny change of mind returns after the 30 day period, yet we have accepted your return out of good will in the form of store credit. We hope you can understand from our point of view and the importance of upholding our store policies in the interest of being fair for all customers. Sincerely, JD Lighting Team