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26 questions from our users

Sue

Sueasked

Rectangular 10ftx17ft (with enclosure)

What is the mat measurements for the 10 x 17ft. I am interested in purchasing this. What is the bounce quality like. I am comparing yours with another brand. Do you do bundle deals with basketball hoop etc? How much is delivery to Deewhy NSW 2099. Thanks.



1 answer
Jump Star
Hany A.Jump Star

Hi

Jumping Mat size 245cm x 460cm for 10x17FT
Please see the video on this link for the bounce: https://www.jumpstartrampolines.com.au/Rectangle-Trampolines/10x17FT-Rectangle-Trampoline

Shipping is $125 Basketball hoop is $45.

Regards



Tanya

Tanyaasked

Rectangular

Hi
Just wondering how far off the ground the 6 foot trampoline is ?
What age range would u recommend for this trampoline?
Are you still offering the free basketball hoop ?

Kind Regards
Tanya

1 answer
Jump Star
Deena A.Jump Star

Hi Tanya,
Thanks for asking! Our 6ft trampolines are 46cm off the ground. They are 180mm wide and 200m high. They have an 80kg weight capacity, so they are wonderful for little jumpers - toddlers and small children.
Unfortunately the hoop isn't suited to the 6ft, due to the height and size of the structure. They don;t require a ladder as they are very close to the ground. If you were wanting the hoop on your trampoline, you could look at our 8ft trampoline, perhaps?
Please feel free to call our warehouse if you require any more help. Many thanks.



Sandra

Sandraasked

Rectangular

Needing to find out if the rectangular trampoline has enough bounce for a 10 year old who is doing competition trampolining and wanting to place routines at home any help would be great?

1 answer
Jump Star
Hany A.Jump Star
Donnalea Ballard

Donnalea Ballardasked

Rectangular 8ftx12ft

Looking to purchase a rectangular trampoline. Previously had a round one (not from this provider) that the mat has disintegrated after 3 or 4 years in the QLD sun. Just wondering how the Jump Star mats are holding up? How much are replacement mats?

3 answers
Michelle.D.
Michelle.D.

I know my family members have had no trouble with the mats - we are in Tassie! They have had theirs just over a year now and mats are like brand new. Not sure on replacement price. Maybe check out jumpstart website :)

Kate
Kate

Hi .. Only had ours a couple of months. All good so far .

Jump Star
Hany A.Jump Star

Hi

Our Mats will last around 3-4 years in full sun.

They are $95.

Regards

jackster

jacksterasked

Rectangular

I am looking at purchasing a trampoline, can anyone give me feedback on how the Jump Star trampoline has faired in the Perth/Australian weather? Cheers

2 answers

Hi - we have only had ours since beginning of August - so hasn't been through a summer yet - but one of the reasons I bought ours was because they say it is UV treated. Max UV-Resistant PVC Pads.
Max UV-Resistant polypropyene mesh Net.
Max UV-Resistant USA Jump Mat.
Great trampoline though - so far very happy

Andy
Andy

Not sure what 'max UV resistant' really means but the mats have pretty much disintegrated after two summers. Perth sun can be tough on cheap fabric.

kris-b

kris-basked

Rectangular

Just wondering if anyone has had any recent experience (good/bad) with this company? Wanting to buy a trampoline for the kids but saw some bad experiences from a few years ago. Was wondering if it has gotten better? Thankyou

2 answers
Jump Star
Deena A.Jump Star

Hi Kris, thanks for your post. We have over 73,000 fans on our Facebook page, with a 4.5 star rating on reviews. We also have 99.1% positive feedback from 8440 feedback on Ebay, where we are a power seller. An outstanding product at an amazing price, along with wonderful customer service, is what we are all about. You may notice that we have 4.5 stars from 34 reviews on Product Review as well. I hope this will help in your decision. Please feel free to contact us directly if we can assist at all. Many thanks, The Jump Star Team.

Martene
Martene

I purchased replacement items from Jump star last year and received fantastic service. Friendly and helpful. The items I brought are great. Would totally recommend them :)

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