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MickMandurah
- 2 reviews
- Round 12ft (with enclosure)
- Verified purchase
Great trampoline, kids love it!
Had our 12ft round trampoline since xmas 2013, still in great condition, only had to replace padding once.
Our kids were 3 & 1 at the time, now 8, 6 & 3 and they all love it. Plenty of room for their friends as well & can easily hold the extra weight, even my wife & I have a bounce with kids from time to time.
Great fun to put the sprinkler under it on a warm day too!
Very stable & net enclosure makes it as safe as a house.
Highly recommend, it has paid for itself many times over the amount of use it has had.
1 comment
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- Round 12ft (with enclosure)
- Verified purchase
Revamping the old trampoline.
The kids trampoline had seen better days. The pads were all worn out and the old net enclosure was tattered and torn. Luckily I found Jump Star Trampolines online and paid them a visit in store. The staff were so helpful. Thanks to Jump Star my trampoline looks like new!
1 comment
Deena A.Jump Star
Hi Suhairee, Thanks very much for taking time to leave us feedback! We really appreciate it! We are glad that your trampoline has been revamped by some new replacement parts - and looks like new again! Thanks again! :)
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AbuBrisbane
- 2 reviews
- Round 12ft (with enclosure)
- Verified purchase
Excellent customer support and service
Thanks for all you help via email. Was excellent customer support. Very quick to replay and provided me assistance with a few question I had. My kids will enjoy the trampoline over summer. The quality of your items is fantastic I have young kids and always worries me when the jump on the side of the net, however I feel better that the netting and even the pads is of greater quality. the seem better then some of the display models in a number of toy outdoors stores.
1 comment
Deena A.Jump Star
Hi Abu, We really appreciate your comments and we are so pleased that you have received excellent service and that you are happy with the quality of our products. We hope your children have a fabulous... Read more
time on their trampoline this summer! Thanks againSimilar opinion? Write a review on ieatwords.com.au!
Find out how Jump Star Round 12ft (with enclosure) compares to other Trampolines
Know better, choose better.
Daniela.MPerth
- 2 reviews
- Round 12ft (with enclosure)
- Verified purchase
Affordable and high quality
The trampoline was easy to assemble with the kids joining in as well and appears to be of high quality. The kids love their new trampoline and it gets them off their electrical devices. Thank you to the Jump Star staff for their friendly and helpful assistance, we are very happy with our purchase
1 comment
Deena A.Jump Star
Hi Daniela! That is awesome that you found the trampoline so easy to assemble, and that it's good quality! But the best news is that it gets kids OUTSIDE and off devices!! YAY!!
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MonPerth, WA
- 6 reviews
- 1 like
- Round 12ft (with enclosure)
- Verified purchase
Should have got one sooner!
Both my kids 3 and 7 and myself love this trampoline. They use it at the same time with my eldest being mindful of not jumping too high.
It was super easy to assemble, the instructions were very clear and easy to follow.
I bought it with a toy sale so came with a hoop kit which is proving to be a little difficult to assemble. And a water sprayer for the top. Which is perfect for the warmer weather we are getting.
When I purchased the trampoline, the ladies in the warehouse were happy for us to jump on the demo models upstairs and weren't pushing for a sale at all.
This trampoline has become a daily activity and I couldn't be happier with it. The enclosure definitely makes it safer for younger children and peace of mind.
1 comment
Deena A.Jump Star
Hi Mon, That is so great to hear that not only are your kids loving their new trampoline - but so is Mum!! :) :) We are glad that the trampoline has become an important part of your family life, and wish you all lots of fun and happy jumping!!
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PastasciuttaPerth
- Round 12ft (with enclosure)
- Verified purchase
Great service and products
I purchased a new mat a few months ago and am extremely happy with the quality and was very pleased with the friendly salespersons service. I went back to purchase an anchor kit recently and was very pleased that the service was just as good and friendly as with my previous visit. The anchor brackets are very good quality. Although the straps supplied and buckles are a little flimsy. I replaced the straps with some ratchet straps I purchased from a hardware store. Overall very happy as these are the best priced anchors on the net.
1 comment
Deena A.Jump Star
Hi Pastasciutta, Thanks so much for your feedback! We really appreciate it and we are glad that you are so happy with the service you received at our warehouse!
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- Round 12ft (with enclosure)
- Verified purchase
Excellent customer service
We went in to purchase new matt and enclosure for our trampoline which our grand children love to use when they visit us. The lady was extremely helpful and friendly. Great customer service and we would highly recommend them. Their display was great and we were able to see the products we were about to purchase.
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SuziDUNSBOROUGH
- Round 12ft (with enclosure)
- Verified purchase
Awesome Trampoline
Ordered for a Christmas present a a few years ago and was amazed at how quickly it arrived, especially since we live rural!
I did a lot of research before purchasing and am SO happy with my our choice, great quality and even after 2 years it's still going strong and not a single issue with it. The kids LOVE it and use it every day and I am very impressed with how bouncy it is.
I have recommended this tramp to numerous family and friends and they are not disappointed.
1 comment
Deena A.Jump Star
Hi Suzi, Thanks so much for the lovely comments - especially that your trampoline is now 2 years old and has withstood lots of bouncing and the weather, and is still in great condition! Wonderful tha... Read more
t your family has had so much fun and joy on your trampoline - this is what makes us happy at Jump Star!!Similar opinion? Write a review on ieatwords.com.au!
BailsWestern Australia
- Round 12ft (with enclosure)
- Verified purchase
Well constructed and excellent value for money
The unfortunate demise of our kids trampoline led me to researching a replacement. When I came across the JumpStar trampoline website, I was impressed with the fact that it was a WA company and that the website was easy to navigate.
We visited the store and viewed the vast range of trampolines available. We settled on the 12 foot round trampoline with the enclosure. Our visit to the store provided good customer service and we were impressed with the quality of the construction of the trampolines and value for money.
The trampoline was s...Read more
imple to assemble and appears that it will be capable of withstanding the harsh WA sun for many years to come. The easy assembly = happy parents and the quality of the trampoline = happy children!! At the time of purchase JumpStar had a ladder and sprinkler promotion. The ladder design makes fully securing (closing the zipper) of the enclosure difficult at the entry point. To resolve this, I attached the black tie down hooks of the enclosure (directly adjacent to the entry zipper) above the external round rail instead of below it. This enables the ladder hoops to fit over the round metal frame and the entry zipper to close without obstruction. There is no mention of this in the instructions but it appears to be the best method enabling use of the ladder whilst maintaining the ability to fully close the enclosure. Overall we are very happy with our purchase and would recommend Jumpstar trampolines if you are in the market for a new trampoline!1 comment
Deena A.Jump Star
Hi Bails, thanks so much for your feedback, we greatly value your comments and have taken note of your design suggestion, which our manufacturing team will consider.
We are thrilled that your visit ... Read more
to our warehouse was pleasant and you liked the choice of trampolines on display. We love for our customers to have a jump before deciding whether to purchase. Great also that you liked our website and replacement parts. We hope your family has many years of fun and play on the new trampoline. All the best from the Jump Star Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Jump Star Round 12ft (with enclosure) compares to other Trampolines
Know better, choose better.
NikkiPerth
- Round 12ft (with enclosure)
- Verified purchase
It's A Winner
We recently purchased the 12ft Trampoline with enclosure for our 11 year old, 8 year old and 6 year old. It is a great size for them (and for all the neighbourhood kids who have come to try it out). The costumer service when I rang several times was great. They were friendly and helpful with all my questions. The packaging was compact and fitted into a small car and the the trampoline was easy to assemble. The kids love their new tramp.
1 comment
Deena A.Jump Star
Hi Nikki, Thanks heaps for taking time to review our products! We really appreciate it and it's so good to hear that your 3 children plus the neighbours are LOVING your new 12ft!! Brilliant news that ... Read more
you found the assembly so simple too. Thanks again, happy jumping from all the team at Jump Star.Similar opinion? Write a review on ieatwords.com.au!
CandicePerth
- Round 12ft (with enclosure)
- Verified purchase
Great product and fantastic value for money!!!
We bought the 12ft round trampoline for our daughter's 6th birthday present. She absolutely loves it and hasn't stopped bouncing since it was set up. Really great value for money compared to others on the market. I love that getting replacement parts from right here in Perth is so easy if required. Cant wait for the round shade to be released.
1 comment
Deena A.Jump Star
Hi Candice, that is wonderful to hear that your daughter is so happy with her new 12ft! Wishing her lots of fun and happiness! Thanks for your review, all the very best from the Jump Star team.
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TiciaJPerth
- Round 12ft (with enclosure)
- Verified purchase
Money well spent
I purchased this trampoline for my children for Christmas two years ago. They absolutely love it and it’s been worth every cent!
It came neatly packed and with easy to follow instruction.
The enclosure has stopped many tumbles or misjudged somersaults and after two years in the full sun is still good as new.
The mat has also withstood the sunshine day in day out and pads the springs out really well.
We have recently lost a few springs from the one side of the mat so had to replace it. I drove to the store to purchase a new mat and the tw...Read more
1 comment
Deena A.Jump Star
Hi Ticia, Thanks so much for your comments, your feedback is very valuable for us. It's wonderful to hear that your trampoline has done so well over the past couple of years, and we are thrilled that ... Read more
you are happy with the great customer service you've received from our team. Best wishes, from all of us at Jump Star!Similar opinion? Write a review on ieatwords.com.au!
- Round 12ft (with enclosure)
- Verified purchase
Highly recommended
Brought a trampoline for my sons birthday, after my sister purchased one and recommended jump star. Deena was very helpful and lovely, excellent customer service. Took 2 adults about 2 hours to set it up no issues pretty straight forward, I purchased the 12ft much better then thought, my son loves it would highly recommend.
1 comment
Deena A.Jump Star
Hi Chloe, Thanks for the great feedback! That is brilliant that your son is enjoying his new trampoline and the water spray kit!! :) I hope he had a fabulous birthday! Many thanks again!!
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H RanPerth
- Round 12ft (with enclosure)
- Verified purchase
Best investment!
Purchasing this trampoline was one of the best investments we've made. Our sons aged 5 and 8 have been been on it non stop. Trampoline defiantly beats their Ipads:-) Deena was very helpful and pleasant to deal with both over the phone and in person. Trampoline was very good quality and easy to assemble. We love how Jump Star is Perth local company and we can go in to the shop to purchase replacements etc if we need to in the future.
1 comment
Deena A.Jump Star
Hi Hiroko, it was lovely to meet you in our store this week. We are so pleased to hear that you found the trampoline easy to assemble, and that your boys are loving it!! We hope they have many years o... Read more
f jumping fun on their new trampoline! Thanks again!Similar opinion? Write a review on ieatwords.com.au!
BeemaeGeraldton
- 2 reviews
- 1 like
- Round 12ft (with enclosure)
- Verified purchase
Fantastic sturdy product
We have just upgraded to this Tampoline from a Target one and all i can say is the Jump Star Trampoline is a much better product. Very easy and quick to Assemble. We rushed in with only half hour of the office closing and the lady on the front counter greeted us with a big smile and was very friendly. Our son was allowed to test out all the trampolines on offer which was fantastic. Would highly recommend Jump Star Trampolines.
1 comment
Deena A.Jump Star
Hi Beemae, thanks for letting us know you are pleased with your new trampoline! We hope your son has many years of fun jumping on his Jump Star!
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Find out how Jump Star Round 12ft (with enclosure) compares to other Trampolines
Know better, choose better.
- Round 12ft (with enclosure)
- Verified purchase
Fantastic purchase!
I visited the store twice before making this purchase, both times the staff were helpful and friendly. They have the trampolines set up so the kids (and mum) can try them out, it was great to look at the different sizes and test the bounce before making a decision. It took me 1.5 hrs to setup alone. Compared to an old trampoline we had, this one fitted together very well, it was no trouble attaching the springs. My kids have been on it all afternoon, it is super bouncy. My only problem now....how to get rid of the neighbours kids!! :)
Very very happy. Thanks Jump Star.
1 comment
Deena A.Jump Star
Hi Chantelle! That is so fabulous to hear! Your children will have the best fun these school holidays! Thanks for visiting us and for choosing Jump Star! Happy Easter to you & your family.
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Vicki 15
- 2 reviews
- Round 12ft (with enclosure)
- Verified purchase
Entertainment plus for my kids and their friends
My kids have been on the trampoline for hours. They have been doing front, back and side flips. They have loved the sprinkler system in this hot weather and have bounced for hours, actual hours on end.
Jump Star trampoline its a hit at our house and a must for exercise and fitness. I loved watching them its a win win situation.
1 comment
Deena A.Jump Star
Hi Vicki, We love hearing that your children are having such a blast on their new trampoline! Especially that the sprinkler is giving them so much enjoyment in the hot weather! Thanks for taking time ... Read more
to let us know and we hope they have years of fun on their new trampoline!!Similar opinion? Write a review on ieatwords.com.au!
- Round 12ft (with enclosure)
- Verified purchase
WARNING : Jumping is addictive even for adults
After receiving such great assistance in choosing the right trampoline for our kids I must say this 12ft trampoline is so easy to put together. Instructions do need some tweeking, but with common sense you'll work it out. Would of preferred the connections to have some pins/screws for greater strength but it's still ok and strong enough to use. Even I've started using it. Sooo addictive! The enclosure on the other hand was a bit more fiddly to put up. The poles come in 2 parts and kept on separating each time I wanted to pick it up. If the pole...Read more
s screwed together would be more beneficial, but in the end we got it up and attached a soaker hose from Bunnings. Jump Star's spray mister was too small for a 12ft enclosure but it was included in price so not complaining. They also gave a ladder but it hurts the feet. This is because the rungs are round tubular steel and not the flat plastic type. Would recommend asking to upgrade and pay the extra few bucks. All in all, this is a great trampoline at a reasonable price. Happy jumping!1 comment
Deena A.Jump Star
Hi Wayne, Thanks for the brilliant feedback - that is really cool that you are addicted to your kids trampoline!!! Enjoy and thanks again.
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Ben OPerth
- Round 12ft (with enclosure)
- Verified purchase
Kids love it!
Kids love their new 12ft round Jump Star trampoline which has provided hours of entertainment since Christmas. Assembly was clear, simple and easy for Santa and his elves and quality appears to be of a good standard. Customer service throughout process was friendly and efficient. A very welcome addition to our backyard.
1 comment
Deena A.Jump Star
Hi Ben, Thanks for taking time to review your trampoline - great to hear that you found assembly easy, and customer service was friendly! Have a fantastic year ahead in 2017.
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StarrzarPerth
- Round 12ft (with enclosure)
- Verified purchase
Perfect Size - great quality
Our children have been without a trampoline for nearly 5 years and were desperate for a new one after moving houses. I did a significant amount of research both online and in person. I found the quality of the Jump Star range of trampolines to be on par with the professional range of trampolines worth thousands of dollars. From the steady frame, mat, springs and optional safety net ... the sturdiness of the products on offer was strong enough to cater for our 2 children of 11 and 12 years. This was definitely NOT the case when I visited other t...Read more
rampoline retailers, popular department stores or specialty toy store outlets where the quality of the poles and safety mats was obviously cheap and nasty The staff at Jump Star were extremely helpful and knowledgeable when it came to selecting the right product for our specific needs.1 comment
Deena A.Jump Star
Thank you so much for your feedback. We are so pleased that you are happy with the trampoline! And we wish you & your family a wonderful, bouncy Christmas!!
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Deena A.Jump Star
Hi Mick, That's fabulous to hear that you've had your trampoline since 2013 and it is still going strong! We love hearing that our customers have had so much fun and joy from their trampoline! This is... Read more
the very best feedback we could ever hope for! Thanks so much!