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Karcher SV 7
- 3 reviews
- 3 likes
Very disappointed
I used to be a fan of Karcher but after my exprience with this model I dont recommend it. I bought the top model steamcleaner- vaccum. It supposed to do vaccum and steam clean toghether but in practice it doesn't work and the machine shut down when used together or the house disconnects often. When we returned it for fixing the problem to Aquatech Springvale, they didn't touch it and tried their best to show it's a user error which is completely wrong as I followed every steps and watched many YouTube's. Terrible customer service and warranty serivce after only five months of use. Waste of $$$$ and my time.
Purchased at Myer for $1,200.
Rubbish
Doesn’t clean well, leaks water steamer hardly works, hose disconnects from the machine constantly, heavy, noisy, weak suction for the money, lead is too short, instructions are useless, short warranty and when it’s out they charge like a wounded bull to look at it and tell you nothing is wrong. Absolute waste of money.
Purchased in October 2017 for $1,400.
Hi Chris,
Sorry to hear that you were not 100% satisfied with your SV 7.
Please contact our customer service team on 1800 675 714 to discuss further. ...
- 2 reviews
- 1 like
Karcher SV7 vacuum
Subject to my previous review where the motor has failed 3 times and the replacement motor has failed again I gave up on the experts and stripped the motor down myself. This is a very well designed motor however a serious fault has occurred during the manufacturing. Normally the brushes are connected direct to the electrical circuit but in this case the brush case connects to the terminal via a spring loaded clip. Sounds good. Unfortunately the spring is more solid than spring and when the motor settles in plus a bit of moisture intermittent c...
Read moreontact is made. This is backed up by severe scorching around the contact and a tendency for the motor to surge and eventually fail. I am sure Karcher are aware of this problem and are simply making a fortune selling motors!! Also suction was always poor and I had to use max power setting. I have found a problem with the exit slits in the fan cover which are to small which causes to compressor to surge and become inefficient and by simply opening these up SLIGHTLY with a screw driver this will increase efficiency and suction over 50% . Now I have plenty of suction on a low power setting and am saving the planet, ha ha !! Tom AinsworthI’d give it -1 stars
What is the point of having a cleaning machine when it not only doesn’t clean, but messes up your floor? The suction is horrible, so it doesn’t really suck up the water residues, thus leaving stupid stains on the floor.
Glass and window nozzle?
Each time you wipe through, you get 3 wipes worth of stain.
The only useful part is when you have a wet stain. Apart from that, a mop and mini vacuum can do the job more efficiently and at 15% of the cost.
Horrible!
Purchased in January 2021 at Singapore for $800.
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- 3 reviews
If I can give minus rating I would
This SV7 has caused so much dramas. I first bought it in 2016 and I only use it once every 3 months to clean my 59m2 apartment, causing my power to trip, steam only sometimes work, and because I took it back so many times, Karcher decides to replace me with a brand new SV7 in 2022. Then 2 days ago I wanted to clean my apartment but the steam suddenly comes on without me pressing and there it is again, 2 minutes later my power tripped. I really just wanted to vacuum so I tried different power outlets in my apartment, and please do not do what I ...
Read moredid because of this, one my power outlet is now completely dead. Even after I reset my main switchboard. And my power outlet that is dead has only ever been used for my dryer. Ok so I took the SV7 back for repair, they said they can't find any faults with the product and surely I know 100% they fixed it just won't admit like other people said in the review. I keep asking them to fix my power outlet because it is 100% the SV7 faulty. So please do not buy any karcher products. Just not worth the hassles and drama and stress.Purchased in August 2022 at Karcher for $1,300.
- 10 reviews
- 8 likes
Pleased but there are flaws!
Like everything takes a bit of getting used to. My first attempt I only used 1 cup of water - you then have to wait for at least 1/2 hour for it to cool down so you can open the lid to refill - MOST ANNOYING - I have now put in 2 cups & a bit of water and I can now clean my kitchen floor, appliances, bathroom floor & shower & appliances before it runs out. It does a very good job & I am pleased with the attachments. My biggest gripe is the amount of time it takes to cool down so you can refill - I just want to get all my cleaning over & done...
Read more with & not have to wait another 1/2 hour just to refill it. The other gripe is the ON switch has to be continually depressed - I had a Shark before this one (it was the best!) and you just switched it on - I have a bit of rheumatism in my hands and I find this is a bit awkward at times. Would I buy it again YES and do I recommend it YES just takes a bit more planning on what rooms to do at a time rather than waiting for the thing to cool down!Purchased in January 2020 at Harvey Norman for $139.
- Verified
Not worth it even at half of the price
We use the steam cleaner every week to clean a 110m2 apartment and it didnt save any time as they stated in a commercial. It got problems with the pump for the steam on the first usage and the following 2 weeks, send it back and got a response that nothing was wrong, frankly it stopped having issues with the pump since than which was quite strange. However, none of the nozzles do what they are intended to, especially the ones for floors and windows, which were the main reason to buy this machine. They leave stains and the steam doesnt help that...
Read more effectively with stubborn dirt. Scrubbing is not an option since the nozzle that collects the water is one way directional only. If you use it two way, you'll damage the rubber. Definitely regret that I didnt bought a simple vacuum cleaner and a new mop, they were doing a lot more for a lot lesser money. The reviews in amazon seem to be fake as hell after I read them and bought this disappointment. Build quality is definitely not worth the 600 euro. A vacuum cleaner from 200 euro comes with better build quality. Kaercher support said only that they were sorry that I didnt like it and send me a macro with useless suggestions how to use the machine like: first collect all the dry particles without steam, after that use a different nozzle with steam and go over everything again. So if you think that you'll save time with that machine, then you either saw a good commercial or you are lieing to yourself like I did. Also the greasy spots arent easy to remove at all with their nozzles. The detergent is performing a lot faster and better. The only pro into buying this is if you have problems with chemicals, then this would be perfect for you, otherwise it would be bad for your pocket. Warranty covers only the machine itself, everything else is considered accessories and is not covered - surprise. And if you need it for a quick vacuum you have to gather all parts together, get water in the tank, get water in the boiler eventually if you need it, clean, disassemble and clean all parts - from 5 min work we went to 15-20 minutes.Purchased in March 2022 at Borotrade - Sofia, Bulgaria for $687.
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Normal mop works better than the SV7
The results of the SV7 have been poor on my matt finished tiles. My normal spin mop cleans better. I called Karcher service centre, and the advice I was given was to manually clean my tiles first to get rid of the dirt and use the SV 7 later. What is the point of this machine if it cannot clean well as it was advertised. I should have spent less and bought the cheaper steam mop version with the micro fibre cloth which would have picked up more dirt from the tiles than this steam vacuum.
Too many problems
Bought it with 2 years warranty, just far too many problems, water leakage, dodgy seals on suction pipe, never really mops like regular mops, now just out of warranty, steam trigger keeps getting stuck, either you can't stop steam or can't start.
Idea of vacuum and mop at the same time is brilliant but all can be executed far better and reliable.
Also the way they designed the handle is weird, it takes quite some time to get used to it, unintentionally turn it of or adjust vacuum speed very many times .
No way would buy it again.
But 1 credit to be mentioned, air exhausted from vacuum is way cleaner than regular vacuums even with hepa filters.
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wort to buy broken in 2 years after home use only ..spend $600
Use for only 2 years and not nuch may be once a month..
Broke down within 2 year and spend $600 for it not worth to spend this much money better get something cheaper ..
And after contacted them they said will cost $400 to fix seriously ridiculous servise and product dont trust.
Quite like it :)
A very handy machine if you have a large area to to clean as you do need to rinse everything after the cleaning. Does not need any mycrofibre cloths for the floor attachment - which is great. Cleans as good as usual Karcher steamer Took me a little bit of time to get used to all the attachments and found the manual a little bit less informative then Turkish promotional video. still pleased in investing into it. Have yet to test it out on the carpet and windows.
- Verified
Less than impressed
I just received my Karcher SV7 today. At first I was really impressed by the feel of the parts and accessories. When I started using it to clean grime from my shower and around the taps, it was a massive disappointment. I can hold my hand over the steamer nozzle at full steam and not even be concerned about the heat or pressure, or lack of more so. It's just fog!
The vacuum is what you'd expect from a cheap product bought from 'as seen on TV'.
And the combination of the two made my mop look like a saint.
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Questions & Answers
I have bought an SV7 6 weeks ago and it was working fine until today. The vacuum has stoped working. All vacuum performance indicator lights keep flushing. The steamer is functional. What should I do?
Hi1 Danny, I have tried to answer but the broadband keeps dropping out, I will try later
same case here
I have had this SV7 for few years. So far worked ok. Only revently problem started. Steamer won’t stop, and it seems the steam leak from the connection between hose and main body causes this problem. Without steam tje vacuum works. When stesm starts, vacuum won’t work anymore. What should I do?
SV7: As the motor temperature increases, when hot to the touch, it starts to "hunt", the speed increases to a scream and then stops. Waiting for the motor to cool down just a little and the same issue arises within a minute. I used the machine on and off for about two hours. I replaced the dirty water three times.
Is this sort of problem just my machine? I reported this problem to the Parramatta Kaercher sales rep who suggested we take it to the factory. I bought the machine on 24 April 2018
Get an answer from our members and Karcher representatives
Details
Category | Steam Mops & Hard Floor Cleaners |
---|---|
Weight | 9.4kg |
Price (RRP) | $1295 |
Manual | Download manual |
- MPN: 1.439-410.0 and 36372746
- GTIN13: 4039784998858
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Hi Leila,
Read morePlease give us a call on 1800 675 714 so that we can follow up on your situation. Thanks, KärcherSorry to hear that you were not 100% happy with your SV 7 steam vacuum cleaner.
Providing good customer service and after-purchase care is highly important to us. ...