Amid all the customer service complaints I would like to say the store in Midland WA has great staff and customer service.
I have a lot of Kathmandu items and love them all. The only negative comment is that the zips are almost always very poor and difficult to operate.

- Store is easy to find located in the shopping mall.
- I wear this as an everyday jacket, nice warm, snug and cozy,
- Very satisfied with all their products
- I now own 3 different Kathmandu jackets and I have to say this one is my favourite as it’s lightweight and warm. I wear it on the chilly days and it’s a lifesaver for keeping the wind out. Looks nice and is comfortable to wear.
On sale for $200
RP $449

I have worn Kathmandu socks for some time. Although they are adequately comfortable, they do not last.
The fibre on the soles particularly, pills badly and the soles end up very thin after only a few washes. Given that they are very pricey, i would expect much more wear from them.

My wife and I bought a pair of Oboz hiking boots each last year for walking the Camino in Spain following the recommendation of the Frankston Store assistant. Great boots- comfortable, waterproof and pretty easy to wear in. Our fitbits recorded 1.2 million steps in them and they are now getting ready for next years Camino in France.

Recently not so long ago I brought a whole set pajamas and I only wore it for about 4 months but it was of bad quality and material and got ruined

Dfo Essendon kathmandu outlet management are lazy and rude. I had to order the same item 6 times over 1 month. They were enjoying wasting my time and they have no consideration for customers. I still haven't received my item and I was spoken to aggressively by the store manager mat.