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3 questions from our users

justin leech

justin leechasked

KBM5302 (528L, Bottom Mount)

Hi, we purchased a Kelvinator fridge approx 2 years ago, locally freezer is working, however, the fridge has ceased to work, we lost a lot of food.we purchased the upside-down unit as I have a spinal disease. I have always purchased Kelvinator as I was under the impression these were made in Australia. any help with this issue would be helpful?



3 answers
Kelvinator
ELECTROLUX ..Kelvinator

Hi Justin
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Linda Ticket Number 1093041

Thanks,

dande
dande

Might have had same issue. Fan is broken. Sits behind freezer back panel. The freezer will work but the cold air is not being blown going into fridge. Had it fixed. technician said it was an issue with this series of fans that were used. Design fault.

dande
dande

Standard warranty is 2 years I believe, hope you still under or bought extended warranty.



annette m.

annette m.asked

KBM5302AA (Silver)

What country now makes Kelvinator fridges.

No answers
Helen

Helenasked

KBM5302WA (White)

My new fridge is not getting cold. Freezer is ok. Any help?

4 answers
WindowShopper
WindowShopper

I'd be contacting the seller immediately.

Jessica
Jessica

I'm pretty sure it is the same issue I had. The fan stopped working. Call customer service! Cheers



WindowShopper
WindowShopper

I just thought, have you gone in to the fridge, and slide the temperature things into the middle. The fridge setting may be to low

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