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9 questions from our users

Sacha C.

Sacha C.asked

KTM5402 (536L, Top Mount)

My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all



2 answers
Kaz
Kaz

My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.

Kelvinator
ELECTROLUX ..Kelvinator

Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email [email protected] with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Thank you.

Greg

Gregasked

KTM5402WARH (White, Right Door)

what is the weight

No answers
Rebecca N.

Rebecca N.asked

KTM5402 (536L, Top Mount)

My fridge is brand new 2017 /2018 Xmas time from good guys KTM5402 My fridge isnt staying cold & freezer over frosting....??? What can i please do to fix this thanks kindly



2 answers
Rabhaw
Rabhaw

It sounds like your thermostat is not working properly. It should still be under warranty. Contact Kelvinator.

Kelvinator
ELECTROLUX ..Kelvinator

Hi Rebecca
Julie from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
We would love the opportunity to discuss the concerns you have raised with your fridge
If you wish to discuss this further please feel free to contact me at [email protected] Ticket Number 1142460.

Mike

Mikeasked

KTM5402WARH (White, Right Door)

does this product come with the doors opening on the opposite side?

1 answer
Rebecca N.
Rebecca N.

hi my fridge isnt staying cold & freezer over frosting & only a new KTM5402WA bought 2017 what can i do about this problem Thanks kindly



Mike

Mikeasked

KTM5402WARH (White, Right Door)

do you have this product in a left door

No answers
Lazy guy

Lazy guyasked

KTM5402WARH (White, Right Door)

Is this a good fridge? the price is too good to be true for 536L.

1 answer
Rabhaw
Rabhaw

I find it to be a very good fridge never had any issues with it, you won't regret buying one.

Saddle Saw

Saddle Sawasked

KTM5402WARH (White, Right Door)

Does anyone else's fridge get excessively hot on the left side near where the motor sits? Mid way up roughly, not at the bottom. Mine gets roaring hot. It's like touching a heater, not a fridge exterior.

No answers
Ivann Alday

Ivann Aldayasked

KTM5402 (536L, Top Mount)

What is the efficiency of this refrigirator?

1 answer
Saddle Saw
Saddle Saw

When it's empty....pretty good.

David C

David Casked

KTM5402WARH (White, Right Door)

Is this electronic?

3 answers
Cheryl
Cheryl

Sorry I don't know what you mean by electronic.

Kerri
Kerri

Not to my knowledge its just a normal electric fridge.

Saddle Saw
Saddle Saw

It has a system that "senses" outside temp as well as inside temp rather than a traditional thermostat which will start it up until it reaches the desired temp. Basic fridge, not a smart fridge and no remote function though if that's what you were asking.

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