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SR343LSTC (Stainless Steel), SR342WTC (White)merjoSydney, NSW
Fridge will break down in 3 years, ice will build up and won't cool anymore
Bought this fridge 3 years ago, and now it doesn't cool anymore. There is ice buildup near the deodorizing filter. Called Samsung and was just advised it's out of warranty. Reading from the reviews looks like Samsung fridges are not of great quality, would never buy Samsung brand again. Fridge makes a lot of noise, but we got used to it. If you are buying this fridge, please make sure to get a 5 year warranty somehow.
Purchased in June 2021 at The Good Guys for $799.00.
3 comments
Hi, I tried to contact you via Samsung AU Support FB messenger, but there is no response. Please provide an email address to contact.
MickSamsung
I'm sorry to hear this Merjo, would you be able to reach out again through Facebook messenger with a copy of this review?
Mick
Samsung AU
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ddreamingGreater Melbourne (Outer), VIC
- 16 reviews
- SR342WTC (White)
- Verified purchase
Versatile fridge but with limited space
I originally purchased this fridge as I liked the idea of being able to convert the freezer into additional fridge space (I have an upright freezer). Unfortunately I have not been able to use this function as I have needed the additional freezer space. The fridge part is definitely lacking in space and would not be suitable for larger families. We get by but I really have to think about what I am buying to make sure it will fit.
Getting past the small size though I find it to be a nice appliance. It comes with a large removable ice maker whic...Read more
h is quite handy. It keeps food cool and fresh. It does occasionally make some interesting noises but these don't really bother us - though it gave me a fright the first time I hear them in the middle of the night! For the price I paid I am very happy with this purchase. The lack of size can be an issue but it runs well and that's what matters to me.
Purchased in November 2021 at eBay.
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kpSouth East Queensland, QLD
- 3 reviews
- 1 like
- SR343LSTC (Stainless Steel)
- Verified purchase
Early Gremlins
The fridge looks awesome with a surprising amount of space inside both the freezer and the fridge - a bit like the Tardis really.
For the first month it worked beautifully and then the noise started. A slight humming noise gradually increased to a loud drone sound within a week, reminding us all of its presence as we try to sleep at night. yes, this newcomer is needs attention STAT.
The good news is we have the 5 years Gold service warranty and have been told it shall be fixed or replaced straight away.
If not for the stowaway gremlin that came with the fridge, this rating would be at least a 4, maybe higher if right after my morning coffee.
Purchased in June 2021 at The Good Guys Physical store for $739.00.
1 comment
AdaSamsung
We're sorry to hear that you have been experiencing difficulties with your fridge. We would be more than happy to look into this for you. Would you be able to send us your contact details and referenc... Read more
e number to the link below? Please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
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Nice But Noisy
Bought this fridge one week ago and have been woken several times every night by the noises it makes when it runs and also by the slapping/popping noises. Not happy at all, should have kept my 30 year old Kelvinator! Started making these noises from brand new! Can anyone explain as these noises ?, can be quite loud and definitely not how a new fridge is to perform ! Would not buy this brand again.
Purchased in May 2021.
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Alex H.South East Queensland, QLD
- 2 reviews
Keeps freezing over
Freezes over after a month of operation, then pools water at the bottom. Can only be resolved by thawing outside the house for 24hrs, but then the whole cycle starts all over again. Apparently endemic to Samsung fridges. Do not buy.
Purchased in June 2021.
1 comment
Samsung AUSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
JanSydney Surrounds, NSW
- 4 reviews
Worst product I have ever bought.
It can't cope with Australian summers. Has constantly frozen up big-time since I bought it, hence food doesn't last long. The fridge needs constant defrosting and ice removal. I have nothing good to say about it at all.
And couldn't get hold of the company to try to fix it.
1 comment
PhilSamsung
Hi Jan, we're sorry to hear that, if you require any assistance, please contact 1300 362 603 and our customer care team will assist.
... Read more
Philip Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Al64Greater Melbourne (Metropolitan), VIC
- 5 reviews
- SR343LSTC (Stainless Steel)
- Verified purchase
Great little fridge
The fridge is pretty much perfect standard size. I like the features where you can turn the freezer into fridge or just put all things into the freezer and turn off the fridge when you go on holiday. Fridge sometimes make bubbles noise but they say it's completely normal. The downside is that you have to leave space around it or it goes hot outside like it needs to breathe.
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Fran.26
- 3 reviews
- SR342WTC (White)
- Verified purchase
The size is great
The fridge is in a great size for my family and it's so quiet! Price is great as well! And it has the movable ice maker which i didnt know they have it. It was like a surprise and the delivery men were very friendly, just love my new fridge!
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Harsh PSydney
- 12 reviews
- 9 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Value for money
I bought this refrigerator almost a year ago and I am pretty satisfied with the performance if consider against the pice I paid. Though the interior plastic is not of good quality and has developed cracks by the frequent pull out of fruit basket, it is still ok. I am wondering if this is covered under warranty or not. If it is I have no grudges against the product. Though not the top quality product but it is not bad even and catering to the requirement.
1 comment
Samsung AUSamsung
Hi Harsh, thank you for your review, we're very sorry to hear what's happened to your fridge though. I've sent you a private message requesting for further details, when it is most convenient for you,... Read more
can you please send that through? Jazz Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
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Nicole FigliomeniAU
- 3 reviews
It's been a lifesaver perfect for two people or 3
Pretty quiet hasn't had humming bubbling noise here and there but barely noticeable especially when the boyfriend's talking or moaning all in all it's worked out to be a great fridge a really good upgrade from my Hisense fridge loving Samsung just let the Samsung TV now to go with the phone
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Ram
- 5 reviews
- 1 like
Fantastic fridge
Maintains good temperature in all compartments. Very helpful feature of transforming freezer to fridge if needed, to increase storage capacity of the fridge component, if needed. The capacity is good enough as such. Good LED light inside. No noise in the background. Easy to clean. Great space in the inside of the door too. Fully recommended.
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ScottGippsland, VIC
- 7 reviews
- 2 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Great value versatile fridge /freezer
We are very happy with this fridge /freezer and although we have not changed functions it has alot of versatility. It's clean feeling in design and well planned inside, even the ice tray works great. It looks great aswell and even though we have almost halved our capacity we are loving our decision to upgrade in quality and the price was fantastic. I believe we can switch one section off if we go on holiday or even turn the freezer into a fridge but my wife is the expert here and as yet we have not explored the smart capabilities but as a day t...Read more
o day product replacement for an over ten year old huge big unit we also loved we are truly happy with this product. I would give it 5 stars if it had some sort of adjustable frame to hold taller bottles like sauce in the bottom door shelf but seriously it's a good well priced unit. The listed price includes 48 months product care.Similar opinion? Write a review on ieatwords.com.au!
Raj RGreater Melbourne (Outer), VIC
- 9 reviews
- SR342WTC (White)
- Verified purchase
Excellent Fridge
Bought this refrigerator (Samsung SR342WTC 341L Top Mount Fridge White) 2 months back. The fridge has been great with no problems. It is very easy to clean with wet wipes. It is really quiet and it maintains at the same temperature all the time. The size of the refrigerator is big enough for our family of 3, so excellent usage.
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styck
- 5 reviews
- 2 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
So far so good
Bought this a few months ago - couldn't find the bottom mount I was after so settled for this. Having a top mount is not a problem and this fridge suits us well as a couple who eat at home a lot and tend to do big shops as we live a distance from a supermarket and so shop only once a week or less Can't fault it - quiet, efficient and works perfectly. Would recommend.
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CharlesSydney
- 5 reviews
Excellent refrigerator for many
We share this refrigerator among 3 friends in an apartment. The spacious and 2 door design was really suited for our needs. We were able to partition the refrigerator and maximize the space. The auto-defrosting feature was really helpful in preventing frost buildup. The stainless steel frame was also very helpful in easy cleaning.
So far after 6months of use, we have not come across any major faults on the appliance.
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Fran KPerth
- 8 reviews
It does the job!
I needed a smaller fridge to fit the measurements in my newly renovated kitchen. Works like a charm! No issues with it - keeps food cool and fresh, samsung never fails to disappoint.
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Dan HStrathfield
- 5 reviews
- SR342WTC (White)
- Verified purchase
Solid fridge, value for money
Fridge comes with all bells and whistles, such as deodoriser, controlled temperature and meat cupboard and vegetable drawer. Occasionally sounds like a faint running tap. Keeps clean as I've put drawers from Kmart and is good at keeping food cool. Freezer stays frost free. Very happy with purchase. great value for money especially for its height and width
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virhlpoolSydney
- 5 reviews
- SR342WTC (White)
- Verified purchase
Perfect interior design, spacious, easy to clean
We were looking for a fridge of approx. 350L size for our small family. Based on online research, I was first interested in Hisense and other brands that were cheaper than Samsung. However, when we visited a couple of stores and compared Samsung models with those brands, it was very clear that Samsung fridges had much better interior design (e.g. size of compartments, design of shelves on the door, etc.) and almost no wastage of space. Also, we found their finishing to be much superior. It's true that some products need to be checked in person ...Read more
first before you purchase them even if you were to purchase online later. Among different models, we found this models to be the most suitable for our requirements, mainly based on size. We ended up purchasing it from one of the large appliances stores through an online order during one of their 20% off eBay promotions. It's been almost 2 yrs since we purchased it and we haven't had any issues so far. Temperature control and interior lights are good. It's very easy to clean and we don't hear any noise even in during night. Though we've never had to call customer service but I have got to know that their service is pretty good/quick as well. Highly recommend this model!Similar opinion? Write a review on ieatwords.com.au!
Charles
- 7 reviews
- 9 likes
- SR342WTC (White)
- Verified purchase
Excellent fridge for the price
Pros: Spacious, Maintains freshness of the food, Digital inverter, simple look, easy to clean, Ice maker is pretty awesome.
Cons: Nothing has been noticed so far. However Motor can be slightly noisy at night which is definitely not a show stopper.
Shelf could have been bit more on the doors.
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ANDREA BRUNT
- 2 reviews
- 1 like
Great compact fridge
No fuss modern design, compact but functional. Good energy rating and attractive design sold me on this fridge. Adjustable shelves, easy to remove and clean. Good price point, no issues but only had for 3 months. Love it so far
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Questions & Answers
Noraasked
The fridge temperature is jumping from 9 to 14, never stay under 5. Even when the thermostat were set of on 5. The freezer is working fine.
What seems to be causing the temperature in the fridge doing this?
2 answers
Nora, I have no idea but it sounds like the thermostat is playing up ((fyi, I am not a fridge technician so I am not an expert - this is just a guess). But if your fridge is relatively new a Samsung rep will come out and fix it for free.
My fridge the motor went down and they replaced the whole fridge. I have had no problems since then.
AdaSamsung
Hi Nora, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
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MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this You can contact us via Product Reviews private ... Read more
message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information. > m.me/SamsungAustralia