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merjoSydney, NSW
Fridge will break down in 3 years, ice will build up and won't cool anymore
Bought this fridge 3 years ago, and now it doesn't cool anymore. There is ice buildup near the deodorizing filter. Called Samsung and was just advised it's out of warranty. Reading from the reviews looks like Samsung fridges are not of great quality, would never buy Samsung brand again. Fridge makes a lot of noise, but we got used to it. If you are buying this fridge, please make sure to get a 5 year warranty somehow.
Purchased in June 2021 at The Good Guys for $799.00.
3 comments
Hi, I tried to contact you via Samsung AU Support FB messenger, but there is no response. Please provide an email address to contact.
MickSamsung
I'm sorry to hear this Merjo, would you be able to reach out again through Facebook messenger with a copy of this review?
Mick
Samsung AU
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kpSouth East Queensland, QLD
- 3 reviews
- 1 like
- SR343LSTC (Stainless Steel)
- Verified purchase
Early Gremlins
The fridge looks awesome with a surprising amount of space inside both the freezer and the fridge - a bit like the Tardis really.
For the first month it worked beautifully and then the noise started. A slight humming noise gradually increased to a loud drone sound within a week, reminding us all of its presence as we try to sleep at night. yes, this newcomer is needs attention STAT.
The good news is we have the 5 years Gold service warranty and have been told it shall be fixed or replaced straight away.
If not for the stowaway gremlin that came with the fridge, this rating would be at least a 4, maybe higher if right after my morning coffee.
Purchased in June 2021 at The Good Guys Physical store for $739.00.
1 comment
AdaSamsung
We're sorry to hear that you have been experiencing difficulties with your fridge. We would be more than happy to look into this for you. Would you be able to send us your contact details and referenc... Read more
e number to the link below? Please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Nice But Noisy
Bought this fridge one week ago and have been woken several times every night by the noises it makes when it runs and also by the slapping/popping noises. Not happy at all, should have kept my 30 year old Kelvinator! Started making these noises from brand new! Can anyone explain as these noises ?, can be quite loud and definitely not how a new fridge is to perform ! Would not buy this brand again.
Purchased in May 2021.
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Alex H.South East Queensland, QLD
- 2 reviews
Keeps freezing over
Freezes over after a month of operation, then pools water at the bottom. Can only be resolved by thawing outside the house for 24hrs, but then the whole cycle starts all over again. Apparently endemic to Samsung fridges. Do not buy.
Purchased in June 2021.
1 comment
Samsung AUSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
JanSydney Surrounds, NSW
- 4 reviews
Worst product I have ever bought.
It can't cope with Australian summers. Has constantly frozen up big-time since I bought it, hence food doesn't last long. The fridge needs constant defrosting and ice removal. I have nothing good to say about it at all.
And couldn't get hold of the company to try to fix it.
1 comment
PhilSamsung
Hi Jan, we're sorry to hear that, if you require any assistance, please contact 1300 362 603 and our customer care team will assist.
... Read more
Philip Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Al64Greater Melbourne (Metropolitan), VIC
- 5 reviews
- SR343LSTC (Stainless Steel)
- Verified purchase
Great little fridge
The fridge is pretty much perfect standard size. I like the features where you can turn the freezer into fridge or just put all things into the freezer and turn off the fridge when you go on holiday. Fridge sometimes make bubbles noise but they say it's completely normal. The downside is that you have to leave space around it or it goes hot outside like it needs to breathe.
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Harsh PSydney
- 12 reviews
- 9 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Value for money
I bought this refrigerator almost a year ago and I am pretty satisfied with the performance if consider against the pice I paid. Though the interior plastic is not of good quality and has developed cracks by the frequent pull out of fruit basket, it is still ok. I am wondering if this is covered under warranty or not. If it is I have no grudges against the product. Though not the top quality product but it is not bad even and catering to the requirement.
1 comment
Samsung AUSamsung
Hi Harsh, thank you for your review, we're very sorry to hear what's happened to your fridge though. I've sent you a private message requesting for further details, when it is most convenient for you,... Read more
can you please send that through? Jazz Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
ScottGippsland, VIC
- 7 reviews
- 2 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Great value versatile fridge /freezer
We are very happy with this fridge /freezer and although we have not changed functions it has alot of versatility. It's clean feeling in design and well planned inside, even the ice tray works great. It looks great aswell and even though we have almost halved our capacity we are loving our decision to upgrade in quality and the price was fantastic. I believe we can switch one section off if we go on holiday or even turn the freezer into a fridge but my wife is the expert here and as yet we have not explored the smart capabilities but as a day t...Read more
o day product replacement for an over ten year old huge big unit we also loved we are truly happy with this product. I would give it 5 stars if it had some sort of adjustable frame to hold taller bottles like sauce in the bottom door shelf but seriously it's a good well priced unit. The listed price includes 48 months product care.Similar opinion? Write a review on ieatwords.com.au!
styck
- 5 reviews
- 2 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
So far so good
Bought this a few months ago - couldn't find the bottom mount I was after so settled for this. Having a top mount is not a problem and this fridge suits us well as a couple who eat at home a lot and tend to do big shops as we live a distance from a supermarket and so shop only once a week or less Can't fault it - quiet, efficient and works perfectly. Would recommend.
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CharlesSydney
- 5 reviews
Excellent refrigerator for many
We share this refrigerator among 3 friends in an apartment. The spacious and 2 door design was really suited for our needs. We were able to partition the refrigerator and maximize the space. The auto-defrosting feature was really helpful in preventing frost buildup. The stainless steel frame was also very helpful in easy cleaning.
So far after 6months of use, we have not come across any major faults on the appliance.
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Fran KPerth
- 8 reviews
It does the job!
I needed a smaller fridge to fit the measurements in my newly renovated kitchen. Works like a charm! No issues with it - keeps food cool and fresh, samsung never fails to disappoint.
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ANDREA BRUNT
- 2 reviews
- 1 like
Great compact fridge
No fuss modern design, compact but functional. Good energy rating and attractive design sold me on this fridge. Adjustable shelves, easy to remove and clean. Good price point, no issues but only had for 3 months. Love it so far
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sukanyaMELBOURNE
- 7 reviews
- 3 likes
Best for couples
It keeps the food really fresh and it has very comfortable space to store food for more than a week. IT within 2 hours and can makes ice cubes and easy to take it off.
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SaleemGreater Melbourne (Metropolitan), VIC
- 11 reviews
- SR343LSTC (Stainless Steel)
- Verified purchase
Excellent fridge for a couple
A very good fridge doing all the job for a couple but little small for more than 2 people. It has very good freezing capability and also having a lot option to put your items. The only issue with this fridge is having a noise coming out after an interval of one-two hours. I called up Samsung and they provided a service but only the noise decibel decreased but its still there. Anyway I am satisfied with the fridge and it does what it is for but the only issue is it make some noise.
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Simran
- 4 reviews
- SR343LSTC (Stainless Steel)
- Verified purchase
Keeps vegetable fresh and sleek in style
This fridge keeps vegetables fresh for longer and is veg sleek in style.
Also has amazing cooling and quick and fast ice freezing technology.
It makes cold water and ice quickly available when guests are around. Glad purchasing it.
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Mrs RMelbourne
- 8 reviews
- 4 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Great Fridge
For the price point, this is a great quality Fridge with the following features:
* inverter - top freezer compartment can be changed to Fridge settings
* Holiday setting - you can turn the dial inside Fridge to a holiday setting so it uses minimal power if you go away
* Deoderiser filter - removes any smells from various food inside the fridge so it doesn't effect any other foods in the fridge
* Optimal settings - tells you where to set the dial for optimal temp settings in Fridge
* efficiency - 4 1/2 stars for power efficiency
In terms of Fridge size, it is quite small so would suit a couple / apartment living
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Matt T.Adelaide
- 2 reviews
- 2 likes
- SR343LSTC (Stainless Steel)
- Verified purchase
Great fridge
Good value fridge. Quiet. 3.5 stars energy efficient. Freezes well and cools well.
We were going to get the next size up (none available), but have found this is quite adequate for 2 people.
The SS front does show up marks around door if hands are dirty - which we expected.
Recommended.
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Questions & Answers
Sorry, there are no questions about Samsung SR343LSTC (Stainless Steel) but you can read 1 question about Samsung 343L Top Mount.
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MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this You can contact us via Product Reviews private ... Read more
message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information. > m.me/SamsungAustralia