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Reviews

3.3

31 reviews
5
(9)
4
(9)
3
(4)
2
(1)
1
(8)
  • Build Quality
    3.5 (4)
  • Value for Money
    3.2 (5)
  • Ease of Use
    4.4 (5)
  • Cleaning & Maintenance
    4.5 (4)
  • Room Type
    • Large Bedroom (2)
    • Living/Dining Area (1)
    • Small Bedroom (1)
  • Noise Level
    3.0 (4)
  • Heating / Cooling Speed
    3.3 (3)
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BOOF3R

BOOF3R

  • 4 reviews

Great unit

published

Great AC unit, great features, cools the bedroom down nicely. The only cons that I can find are the installation instructions are not that clear and I wish it had a slightly lower fan speed.



Purchased in December 2021 at Stan Cash for A$520.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Room Type Large Bedroom
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ddg38

ddg38South East Queensland, QLD

  • 2 reviews

Do not buy a Kelvinator product. The after sales service is appalling.

published

The timer on this Aircon. does not work. Either that or the instruction manual is incorrect. Not one person has practical experience of the product when assistance over the phone is required. You get sent around in circles.
Assistance from a technician over the phone, to troubleshoot the problem is refused.
It has taken over two months of phone calls to finally get an appointment with a technician---who does not arrive.
Maybe this afternoon.

Purchased in January 2021 at The Good Guys.



quresh d.

quresh d.South East Queensland, QLD

Weird noise

published

Terrible unit. Very noisy in heat mode.
In cooling mode it doesn't make that sound.
We had to buy oil heater to get good night sleep. Bought from goodguys.
Have been using Kelvinator air conditioner for years. Don't think I would recommend anyone now.

Purchased in January 2021 at The Good Guys for A$550.00.

Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Home Insulation Level Good
Room Type Small Bedroom
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BJ_JT

BJ_JTMetropolitan Adelaide, SA

  • 57 reviews
  • 5 likes

Won’t warrant a 24 hour product

published

Purchased in April 2021 at The Good Guys for A$644.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Large Bedroom
See all answers
Louise

Louisensw

  • 30 reviews
  • 1 like

Does the job

published

Purchased in December 2021 at Appliances Online for A$600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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Brett

BrettMetropolitan Adelaide, SA

Very cold (but)

published

Cools a large area down quickly, had this since november 2018 used half a dozen times for a few hours.Its developed a high pitched whistling/squealing noise when the compressor starts up. Annoying for neighbours.

Purchased in November 2021 for A$789.00.

Build Quality
Ease of Use
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Living/Dining Area
See all answers
pdjhh

pdjhh

  • 4 reviews

Bad bad instructions

published
Date PurchasedJan 2022
1 comment
Kelvinator
ELECTROLUX ..Kelvinator
WES

WESipswich

not cold

published

replaced old panasonic unit in smallish bedroom with KWH20HRE not as cold and certainly not as fast..it is a pity you cant try these things before you buy..will lodge a complaint at the point of purchase.next week..this unit is a lot heavier than the old one and underperforms..would buy another panasonic except cant seem to find one here in QLD...we are replacing our refrigerator next month so i feel we will be sure to look around at other brands if this is the norm

Date PurchasedJan 2022
RJK

RJKNewcastle

  • 5 reviews
  • 4 likes

Lives up to the advertising - quiet and cool

published
Date PurchasedJan 2022
Window & Wall Air Conditioners

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Noise! Noise! Noise!

published

It cools well but even on the lowest fan setting this unit absolutely roars. The compressor is quiet - the fan is the issue. It is so loud conversation is difficult and the television needs to be turned right up to hear it. I avoid using it!

The 35 y/o brown Westinghouse unit I had before it was MUCH MUCH quieter but unfortunately it died. This Kelvinator was a waste of money. I bought it as an easy option to fit in the same hole. I regret it now. I wish I had the hole bricked up and spent the extra on a split system.

Date PurchasedNov 2016
1 comment
Kelvinator
ELECTROLUX ..Kelvinator
jord

jordHunter Region, NSW

  • 21 reviews
  • 3 likes

Couldn’t live without

published

Have been using the last 6ish months, We live in a house with High ceilings but close off to have just our large lounge room/bedroom, heats and cools areas well. Unit isn’t complete silent but Its not super noisy. Copes for long periods of time, settings are easy to navigate and from a price point for rentals etc it’s a great option. Installation was simple enough but you need two people to do it, straight forward.
We are happy with this purchase, our summer is gonna be more bearable!

Date PurchasedApr 2018
Claire

Claire

  • 4 reviews
  • 2 likes

Great basic cooling system

published

Purchased this model for a bedroom (so a shift worker could sleep in summer time!). Cools the room ice cold and very quickly. No major change in my electricity bill noticed despite is running all day in the heat of summer sometimes. It's only real fault is it's a bit noisy and the power cord is only short so had to install a closer PowerPoint.

Date PurchasedOct 2017
Bec

BecGippsland, VIC

  • 8 reviews
  • 4 likes

Absolutely brilliant. Life changing

published

I am significantly disabled and a renter, I couldn't be happier with my aircon. I installed it in a window so i can take it with me. I did need to get a 15amp power point installed by an electrician but the air con works brilliantly and it's reduced my electricity bills, significantly from using portable air cons. It's keeps my unit and me cool enough to comfortably stay out of hospital.

Date PurchasedOct 2017
Jazzman

JazzmanAU

  • 9 reviews
  • 8 likes

Better than my old one

published

Very good unit, works well. Very quiet and pretty energy efficient too. There was no issue with the installation as it was the exact same size as my last one. The filter is easily removed for cleaning.
My last one wasn't reverse cycle, I have to say that part works very very well. I wish I had of bought one years ago.

Date PurchasedDec 2017
Cally

CallyMelbourne

  • 4 reviews

Fantastic Quite Room Aircon

published

I put this in at the start of summer and it has made the world of difference to out stuffy bedroom. It is really quiet running - no problem sleeping with this one and is reasonably efficient for an aircon. The best bit is any home handyman can install this because it just plugs in. No wiring needed. A lifesaver this hot summer. Haven't used the heating yet because I really just bought it for cooling. Very happy with it.

Date PurchasedSep 2017
Window & Wall Air Conditioners

Find out how Kelvinator KWH20/26/39/53/62HRE compares to other Window & Wall Air Conditioners

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pina m

pina mshepparton

This is perfect!

published

Fantastic neat clean unit, efficient with great cooling capacity as well as energy saver! Great purchase from AppliancesOnline! Easy installation, no fuss plug in to the wall, no need for electrics. The unit has brightened up our lounge room with it stylish contours. It comes with a remote which is easy to use and the unit is quick to cool! Great buy!

Date PurchasedMar 2018
Brian

BrianMelbourne

  • 5 reviews

It is the best investment

published

I bought this aircon on the 31/12/17 at Appliances Online.
It has been cooling my house since then and so far no issues.
Runs really quiet and freezes my room.
It plugs into a 10amp powerpoint and has a meter of cord.
Diy installation on this was fairly simple and goes into a window

Date PurchasedDec 2017
User1406

User1406Regional Victoria

  • 6 reviews
  • 5 likes

Affordable and Efficient

published

For a 2.7kW cold and 2.4kW hot this little wall unit air conditioner packs a punch. Absolutely a DIY installation was very easy. Just uses a normal 10A power point so no need for extra wiring. A quiet little unit that works well (well so far it is). Was magical during the January 2018 week long heatwave in Victoria with most days 43+ temperatures.

Julie Fugar

Julie Fugar

  • 2 reviews

Small and compact.

published

Living with very hot summers, and cold winters, I couldn't see us getting through another without this.
The unit is to specify the temperature in only a standard room,.
After having it proffessionally installed, to fit for a small cost above the purchase price, I found myself dubious of its capacity as it seemed to take ages,to reach the cooler temperatures. I perservered, treating it like a new motor for a car,gently. Now I couldn't be happier,knowing my family is cool in the scorching temperature and warm in the frosty winter. Still going great with lots of use and easy to clean.

Date PurchasedDec 2015

Keeping my cool

published

What a smart purchase I got, my Kelvinator is just the ticket for me, it helps me keep my cool in more ways than one, when I am cool I can cope better, thanks kelvinator, I may possibly purchase another one for the lounge room in the future .

Date PurchasedFeb 2017
Page 1 of 2

Questions & Answers

ashley

ashleyasked

KWH20HRE (2.2kW)

how many kwh does this use a year

1 answer
ddg38
ddg38

Sorry Ashley, but the obvious answer to that is---depends how often you use it.
It's maximum power use is 2.2 KW so if it is used at the maximum cooling for one hour you would use 2.2KW hour.
As the unit would only use maximum power when the heat load is high and it is struggling to pull the temperature down, the power usage once the temp is down to the setting would only be a fraction of the max.
Hope this helps,
John Cav.

Kerrie F.

Kerrie F.asked

KWH62HRE (6.0kW)

I have a Kelvinator KWH62HRE and I keep getting an E1 error message and then it shuts down, only on for 5 minutes

1 answer
Kelvinator
ELECTROLUX ..Kelvinator

Hi Kerrie F,

Marina from Electrolux here.

If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Marina. Ticket Number 1224785.
We would really like to assist you.
Thanks
Marina

Daniel

Danielasked

KWH53HRE (5.3kW)

Hi
I have recently had installed this model air conditioner KWH53HRE 5.3kw Reverse cycle on the 26-11-19 and have noticed that the fan is really loud on the low setting.
The air conditioner is situated in the lounge room, to hear the television the volume needs to be turned up quite loud.
Is there any way this unit can be quietened down .
Disappointed with my expensive purchase.
The only reason I purchased a replacement wall air conditioner is to prevent the extra expense of plugging up the hole in the brick wall.

3 answers
ddg38
ddg38

Hi Daniel,
Good luck with warranty service with Kelvinator. My experience is that sub-contractors are used. Local agent subcontracting to subcontractor. The subbies job in my case was to show that any difficulties I had with my machine was because I couldn't read the instructions. Eventually the remote was replaced, after I was told that I would have to pay for any further callouts. Be prepared.
Your problem is that the fan is out of balance, or the unit has not been mounted properly. It could be slightly twisted or coming in contact with something. It should have been tested at all speeds when installed.
I must say, mine is silent at all speeds.
Good luck,
J.C.

Kelvinator
ELECTROLUX ..Kelvinator

Hi Daniel
Shannan from Electrolux here.
We are sorry to hear you are experiencing problems with your air conditioner.
If you wish to discuss this further, please feel free to contact me at [email protected] attention Shannan with ticket reference 1182683.
Thanks,
Shannan

Daniel
Daniel

Hi Shannon,
It is working ok, just a question regarding the air-conditioner speeds low med and high
the previous unit I had was running a lot quieter and slower on the low speed the Kelvinator seems to run faster and noisier on the low speed . can this be rectified? there is little difference between the low and medium setting.
Or Is that the nature of the air conditioner?

Regards,

Dan

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