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- Removals
- Verified customer
Do not use... Ever
We've used Kent twice now in the past year. The first time was great everything went without a problem (WA - QLD). This last time (QLD - WA) however we incurred damaged to our adjustable bed base, a broken guitar and lost items (which we are unable to claim for as we didn't find out they were missing until after their 2 week time frame). Dealing with Kent regarding the insurance process which is still unresolved and ongoing almost 3-4 month since our move has been an absolute nightmare. They refuse to take responsibility and ownership for our d...Read more
amaged items and refuse to pay out what our items are worth and the value they we specifically insurered for. They are trying to get me to accept their pathetic offer of $1799 for a bed base worth $4999. Do not use Kent. If you have any lost or damaged items they will do everything their power to weasel out of paying and not taking any responsibility. Avoid at all costs, not worth the headache.
1 comment
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MervNSouth East Queensland, QLD
- 3 reviews
- Removals
- Verified customer
Moving Sydney to Brisbane
Moved from an 3 Bed Apartment in Newington to a 4 Bed House in Logan (Brisbane).
The only damage was an item we packed incorrectly. (Forgot to give my wife a copy of the very well present how to pack flyer provided by Kent)
Sales Lady seemed very professional and was one of the quickest to arrange an on site visit and provided some excellent advise on what not to send with them
Price was competitive. The Office Support staff were responsive when required
The pack-up team were excellent - arrived on time.
The truck arrive as promised at our new ...Read more
home and the team were friendly and helpful in the unpacking. re assembly of our lounge did take a few days waiting for the specialist as we didn't have the installation instructions handy but was resolved within a few days. Second Move in just over 12 months and would highly recommend Kent for interstate moves Its been three months since we moved and want to wait before doing the review in case we noticed any issues but can confirm we are still very pleased with the move. Also Kent offered to plant a tree if we did a review but we did not want this to be an influence
1 comment
Kent R.Kent Removals & Storage
Hi Mervn,
Thank you for an absolute fantastic review. The team will be thrilled to read your kind words. We are glad your move went smooth and you are happy with our services. Hope you are all settle... Read more
d-in at the new home. Looking forward to serving you again in future. Thank you for using and recommending Kent Removals & Storage.Similar opinion? Write a review on ieatwords.com.au!
- Removals
- Verified customer
Excellent service
I recently made the move from Perth to New Zealand. This included my vehicle, possessions and small dog. The kindness and helpfulness of all Kent staff made this move very easy for me. On arrival all my possessions were very well packed and nothing was damaged. Very happy with there service
1 comment
Kent R.Kent Removals & Storage
Hi Deb,
Thank you for a great review. Always a delight to have a happy customer. We are glad your overseas move went smooth and you are happy with our services. Hope you are all settled in at New Zealand. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kent Removals & Storage compares to other Furniture Removalists
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Jeannette Victoria
- Removals
- Verified customer
Good to work with
We had a big move from Melbourne to Perth. 2 large containers. The packing was good and amazing how they pack. The guys that packed and unpacked were great and good to work with. We only had a few issues. On the large two door fridge one of the doors is slightly out of alignment on arrival and when you pack so much furniture and items it would be hard not to get some issues. On unpacking we had some marks and scratches on some items but nothing too serious. There were a few marks/scratches on our large leather lounge suite. We had two glass top tables and arrived in perfect condition. I would certainly recommend Kent Removals.
1 comment
Kent R.Kent Removals & Storage
Hi Jeannette,
Thank you for a fantastic review. Always a delight to have a happy customer. We are glad your move went smooth. We do apologize for the minor issues. Thank you for using and recommending Kent Removals & Storage.... Read more
Nick, Customer Care TEamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
KellieSydney Surrounds, NSW
- 2 reviews
- Storage
- Verified customer
Nightmare Moving Day
My family moved in March this year to the next suburb. When I contacted Kent they stated they could quote without coming to our property but I insisted they come over and have a walk around. We had had a number of other operators do the same and I wanted my comparisons to be relevant. We also had a few special items and I wanted our quote to reflect what we needed moving.
I had a man come and walk around our four-bedroom property. He spent a lot of time telling me how Kent was an international company with extremely high standards and that it ...Read more
Similar opinion? Write a review on ieatwords.com.au!
David WeberGreater Melbourne (Metropolitan), VIC
- Removals
- Verified customer
Decent enough movers
Care was taken with my goods, the staff were friendly.
They did not bring boxes for my cutlery as requested or even have their own tape to secure blankets to a fridge.
Would be nice if the staff / truck was uniformed / branded.
1 comment
Kent R.Kent Removals & Storage
Hi David,
Thank you for your feedback. At Kent, we do pride ourselves in delivering high standard customer service and satisfaction, which on this occasion we failed to deliver. I have forwarded your... Read more
feedback to our manager and they will investigate this further. Thank you for using Kent Removals & Storage.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Maria KSydney, NSW
- 2 reviews
- 6 likes
- Removals
- Verified customer
Couldn't have asked for better
I had to move the entire contents of my 1 bedroom apartment from Melbourne to Sydney on short notice in August and then have it held in storage for a couple of months.
My experience with Kent was fantastic in all areas including:
- Fast, transparent quote and initial communication via email and phone with my questions and change requests being actioned immediately
- Removal day went perfectly with the team arriving at exactly the time advised and after receiving a heads up call shortly before arrival. They were also in and out within an hour a...Read more
1 comment
Kent R.Kent Removals & Storage
Hi Maria,
Thank you for a fantastic reivew. The team will be thrilled to read your kind words. We hope you are all settled in Sydney. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
HelsPalmerston, NT
- 2 reviews
- 2 likes
- Storage
- Verified customer
Very Friendly & Efficient Company
From wo to go everything went smoothly. From my first enquiry with the girl in the office to the quote, the uplift went without a hitch, the guys were friendly and efficient. We are storing for a year or so while we Silver Nomads, caravan this vast and beautiful continent of ours. The rates are very good and competitive compared to self storage. Some forgotten items need to be added, this apparently is not a problem. I would thoroughly recommend Kents Removal
2 comments
Very happy with the professionalism of this company. Our household goods are in storage and we will use Kent to move them when the time comes
Kent R.Kent Removals & Storage
Hi Hels,
Thank you for a fantastic review. Always delight to have a happy customer. The team will be thrilled to read your kind words. We hope you enjoy exploring the outback and beyond. Thank you again for using and recommending Kent Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
JulieSydney Surrounds, NSW
- Removals
- Verified customer
Highly Recommend - Repeat Customer
2 bedroom house Sydney to Central Coast relocation including packing. Very professional team, packed everything perfectly, were punctual and communication was consistent. Lots of care taken, worth every cent. Moving is stressful at the best of times, Kent gets the job done with proficiency.
1 comment
Kent R.Kent Removals & Storage
Hi Julie,
Thank you for a 5-star review. Always a delight to have a loyal customer. The team will be thrilled to read your comments. Hope you are all settled-in at the new house. Thank you for using & recommending Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Find out how Kent Removals & Storage compares to other Furniture Removalists
Know better, choose better.
- Removals
- Verified customer
Happy customer!
Medium sized interstate move.
Kent's service was really terrific from the quote process through to the really lovely guys who loaded on and off loaded.
My furniture etc was carefully handled and not a scratch or dent on anything.
Drivers arrived on time both ends and communication was great.
Would highly recommend Kent.
1 comment
Kent R.Kent Removals & Storage
Hi Karryn,
Thank you for a great review. We are glad that your interstate move went smooth and you are happy with our services. Hope you are all settled-in at new house.. Thank you for using & recommending Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
MarissaNorth Queensland, QLD
- Removals
- Verified customer
Excellent movers
Full 5 bedroom house moved from suburb to suburb but required a weeks storage
Move was extremely punctual. Faster than what I expected. All staff were very professional. No damage at all to items. The whole team were awesome to deal with.
1 comment
Kent R.Kent Removals & Storage
Hi Marissa,
Thank you for a fantastic review. We are glad that your move went smooth and you are happy with our services. Thank you again for using Kent Removals and Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
- Removals
- Verified customer
Great service
Moving 3 bedroom house furniture and effects from Albany to Perth. From quote, confirming booking, pick and delivery the team at Kent did a fantastic job. Pick up and delivery crews worked very carefully to load our gear. I'm very happy with their service.
1 comment
Kent R.Kent Removals & Storage
Hi Mike,
Thank you for a 5-star review. Always a delight to have a happy customer. Hope you are all settled in at Perth. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Jodie NT
- 2 reviews
- Removals
- Verified customer
Great professional service
City apartment moving to rural area. The service was fantastic from booking, payment and workers on the day. Really great service - 100% recommend! Thank you very much Kent. Still unpacking...
1 comment
Kent R.Kent Removals & Storage
Hi Jodie,
Thank you for a great review. Always a pleasure to have a happy customer. Hope you all settled in at new house. Thank you for using and recommending Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Paul GregersenGreater Melbourne (Metropolitan), VIC
- Removals
- Verified customer
Exceptional service
We moved one container back from China. This was my 8th international move and hands down the best. Kent and Asian Tigers make a great partnership. I would highly recommend both companies
1 comment
Kent R.Kent Removals & Storage
Hi Paul,
Thank you for a great review. Always a pleasure to have a happy customer. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
NezSydney, NSW
- 2 reviews
- 1 like
- Removals
- Verified customer
Very organised and professional move
4 bedroom, 2 bathroom huge workshop move.
Moving interstate with a months lag in between.
Everything went like clockwork. All teams made the move less stressful as we had confidence in the movement of our belongings.
1 comment
Kent R.Kent Removals & Storage
Hi Nez,
Thank you for an awesome review. We are glad that your interstate move went smooth and are happy with the services received. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Find out how Kent Removals & Storage compares to other Furniture Removalists
Know better, choose better.
EliwatAU
- 3 reviews
- 1 like
- Removals
- Verified customer
Excellent service
We moved from a fairly large first floor apartment in Victoria to a town house in Tasmania. And at every stage Kent was efficient and communicated clearly. The packing up was expertly done. The pick up was handled well - four people were used because the van had to be parked in the street and a single lift served the entire apartment block. However, it was all done with good grace and no complaints (either from the removalists or the other residents ). Our furniture was stored in Tasmania for about a month before delivery. Again, this was well handled. The empty boxes were also collected promptly.
1 comment
Kent R.Kent Removals & Storage
Hi Eliwat,
Thank you for a 5-star rating. Always a pleasure to have a happy customer. Hope you are all settled-in at the new house. Thank you for using Kent Removals & Storage for your interstate move.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Dale HoskingSouth East Queensland, QLD
- Removals
- Verified customer
Kent Brisbane - Great move
Kent moved our 4 bed house across Brisbane last week. We hired three men and a truck. The guys were very careful and professional. They worked really fast and did not waste any time. Nothing was broken and were patient when we changed our mind a couple of times about some furniture locations in the new place. I will be moving again in 12 months time and I'll definitely be asking for the same crew. It is really scary picking a removalist, but I feel really lucky that my gamble with Kent paid off.
1 comment
Kent R.Kent Removals & Storage
Hi Dale,
Thank you for a great review. We are glad that you are happy with the services received. The team will be thrilled to read your kind words. Thank you for using Kent Removals & Storage. Do let us know if we could be of any further help.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Lil H.Metropolitan Adelaide, SA
- 3 reviews
- Removals
- Verified customer
Fabulous Removal Company
We were absolutely delighted with our recent move with Kent. The pleasant and obliging Crew were amazing, and they moved heavy furniture up steep steps. They worked tirelessly and without complaint on a very warm and humid day. The move was completed by mid afternoon, and our furniture and effects were undamaged.
We have moved with Kent previously, and would have no hesitation in moving with this company again.
1 comment
Kent R.Kent Removals & Storage
Hi Lil,
Thank you for a 5-star review. Always a pleasure to have a loyal customer. We are glad your move went smooth and you are happy with our services. The team will be delighted to read your feedb... Read more
ack. Thank you again for using Kent Removals & Storage.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
- Removals
- Verified customer
Brilliant!!
Kent Removals assisted us to move our 4 bedroom multiply living area house. Moving from Melbourne to regional Tasmania. The move started and finished on time/day as agreed. All aspects of the move went to plan including the packing, uplift, delivery and carton collection. Could not fault them.
1 comment
Kent R.Kent Removals & Storage
Hi Peter,
Thank you for a great review. We are glad that your interstate move went smooth and you are happy with our services. Hope you are all settled-in Tasmania. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
- Removals
- Verified customer
Was a seamless move with lots of positive and informative communication from Kent
1 Bedroom apartment in Perth CBD to a 2 bedroom townhouse in Melbourne suburbs. Kent held our items in storage whilst we arranged a permanent address and a time for delivery. Timing was faultless.
1 comment
Kent R.Kent Removals & Storage
Hi Luke,
Thank you for a great review. Always a delight to have a happy customer. We are glad your interstate move went smooth. Thank you for using Kent Removals & Storage.... Read more
Nick, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Kent Removals & Storage
Questions & Answers
Christinaasked
Do you pick up and deliver.first pick up from West Kempsey move to Western Australia?
1 answer
Kent R.Kent Removals & Storage
Hi Christina
Kent are an Australia wide removals and storage company and would happily help you obtain a quote for moving of your possessions from West Kempsey in NSW over to WA. Please visit our website here to fill in your details to obtain a quote: https://interstate.kentremovalsstorage.com.au/.
Thank you
Kent Customer Service Team
Christinaasked
Do you pick up and deliver.first pick up from West Kempsey move to Western Australia.
1 answer
Kent R.Kent Removals & Storage
Hi Christina, Kent are an Australia wide removals and storage company and would happily help you obtain a quote for moving of your possessions from West Kempsey in NSW over to WA. Please visit our website here to fill in your details to obtain a quote: https://interstate.kentremovalsstorage.com.au/.
Robinasked
Would you be interested to relocate just one tall fridge from West Perth apartment to a home in Kalamunda, WA ?
1 answer
Kent R.Kent Removals & Storage
Hi Robin - thank you for your enquiry. Please visit our website here: https://www.kentremovalsstorage.com.au/removalists-perth-removals and a quote can be arranged for you.
Best of luck, Kent
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Kent R.Kent Removals & Storage
Hi,
Thank you for your feedback. At Kent we do pride ourselves in high customer service and satisfaction, which we failed to deliver to you on this occasion. To enable us to assist you better, could ... Read more
you please send through your move details along with your best contact number at [email protected]. And our Branch Manager will call you to rectify the issue. Again please accept our sincere apology.