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Luciana S.Metropolitan Adelaide, SA
Glass bowl plastic attachment broke 5 times!
The mixer is stunning! I used couple of times and after that the plastic ring that attaches the glass bowl to the stand cracked. I asked Kenwood for replacement 4 times already and got the replacements.
Last time after i did a batch of cookies the mixer head is not spinning and gets stuck to the glass bowl wall. I sent email to Kenwood as my mixer is still under warranty but I have to send videos etc which i still did have the time. I was expecting a replacement but instead have to send videos and pay for shipping!
Beautiful appliance which is now sitting on my bench with zero functionality!
Pretty disappointed...
Purchased in January 2021 at Kenwood website for $250.00.
4 comments
Thanks for that. Where can I contact a representative or someone in Adelaide to have my mixer looked or fixed? I don't want to ship interstate as it is a very heavy machine. Thanks luciana
De'LonghiKenwood
Hi Lucinana, please send us a private message with your post code and I can look this up for you :)
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J-MacPerth, WA
- kMix KMX754RD (Spicy Red)
- Verified purchase
Mixing it up never got better
The performance of this mixer is great with 1000w power to get through the toughest dough mix yet gentle enough for the lightest sponge cakes. This mixer comes with whisk, mixer and dough mixer and a small moulded plastic scraper. It also has a very HEAVY glass bowl which has a plastic attachment, Not the best, but you can buy a light stainless steel bowl as an accessory around $125 + shipping, which really should have been thrown in the deal. The huge capacity of these bowls is a whopping 5lt enough to make the whole family cakes! All in all for the cost *discontinued model sale* its a good mixer.
Purchased in July 2021 at The Good Guys for $248.00.
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The reviewer stated that an incentive was offered for this review
Debbie_HGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
- kMix KMX754RD (Spicy Red)
- Verified purchase
I love this machine
It is powerful and easy to use. It came with balloon whisk, beater, dough hook and folding tool. It has a large glass bowl with measurements down the side. I would love an option to buy a smaller bowl for those smaller batches, but this has been getting quite the workout in my kitchen. Love!
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De'LonghiKenwood
Hi, thank you for your review. We have shared this with our team and appreciate your feedback. Our aim is to make long lasting machines and this feedback is very valuable to us. Best, Kenwood