??!

Reviews

3.2

5 reviews
5
(2)
4
(0)
3
(1)
2
(1)
1
(1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Noise Level
    3.0 (1)
Previous
Next
Luciana S.

Luciana S.Metropolitan Adelaide, SA

Glass bowl plastic attachment broke 5 times!

published

The mixer is stunning! I used couple of times and after that the plastic ring that attaches the glass bowl to the stand cracked. I asked Kenwood for replacement 4 times already and got the replacements.
Last time after i did a batch of cookies the mixer head is not spinning and gets stuck to the glass bowl wall. I sent email to Kenwood as my mixer is still under warranty but I have to send videos etc which i still did have the time. I was expecting a replacement but instead have to send videos and pay for shipping!
Beautiful appliance which is now sitting on my bench with zero functionality!
Pretty disappointed...

Purchased in January 2020 at Kenwood website for $250.00.

Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers
4 comments
Kenwood
De'LonghiKenwood

Hi, thank you for your review. We have shared this with our team and appreciate your feedback. Our aim is to make long lasting machines and this feedback is very valuable to us. Best, Kenwood

Luciana S.
Luciana S.

Thanks for that. Where can I contact a representative or someone in Adelaide to have my mixer looked or fixed? I don't want to ship interstate as it is a very heavy machine. Thanks luciana

Kenwood
De'LonghiKenwood

Hi Lucinana, please send us a private message with your post code and I can look this up for you :)

J-Mac

J-MacPerth, WA

Mixing it up never got better

published

The performance of this mixer is great with 1000w power to get through the toughest dough mix yet gentle enough for the lightest sponge cakes. This mixer comes with whisk, mixer and dough mixer and a small moulded plastic scraper. It also has a very HEAVY glass bowl which has a plastic attachment, Not the best, but you can buy a light stainless steel bowl as an accessory around $125 + shipping, which really should have been thrown in the deal. The huge capacity of these bowls is a whopping 5lt enough to make the whole family cakes! All in all for the cost *discontinued model sale* its a good mixer.

Purchased in July 2020 at The Good Guys for $248.00.

The reviewer stated that an incentive was offered for this review

Shaz F

Shaz FGreater Melbourne (Inner), VIC

  • 9 reviews
  • 2 likes

Nice mixer but pretty poor agent support

published

The Kenwood KMIX was great and very pretty on the kitchen counter. However, after only few uses the plastic base of the glass bowl that enables the bowl to lock into the mixer cracked. Since the KMIX was only a few months old, I called up Service Sphere, Kenwood's authorized service provider.
The level of service was very slow and fail to take any accountability. It took over a month, and that too after contacting Kenwood, I was able to get a replacement unit.

Date PurchasedJan 2018
1 comment
Kenwood
Kenwood t.Kenwood
Benchtop Food Mixers

Find out how Kenwood kMix KMX754 compares to other Benchtop Food Mixers

Know better, choose better.

Compare all
jack

jackadelaide

The Glass bowl Stuck and can't be removed at all

published

Got this mixer last week, it comes with a lot of whisk attachment for your baking needs.
The first time i used it i heard this clicking noise that i ignore thinking it is normal. it mixes fine anyway.
Though on the third use i cant seem to detach the glass bowl from the mixer after using it. It turns out the plastic ring around the bottom of the bowl detaches itself from the glass so i have a free wheeling glass bowl that i cant remove since the plastic is the one that secures the whole assembly.
got it returned straight away. so if you are looking for a stand mixer get one with a stainless steel bowl instead because it is one assembly.

Date PurchasedAug 2018
3 comments
Kenwood
Kenwood t.Kenwood

Hi Jack,
Thanks for your review. Please let us know if there's anything we can do to assist further with this issue.

jack
jack
Kenwood
Kenwood t.Kenwood
Debbie_H

Debbie_HGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

I love this machine

published

It is powerful and easy to use. It came with balloon whisk, beater, dough hook and folding tool. It has a large glass bowl with measurements down the side. I would love an option to buy a smaller bowl for those smaller batches, but this has been getting quite the workout in my kitchen. Love!

Date PurchasedSep 2017

Questions & Answers

Majd I.

Majd I.asked

kMix KMX754

If I want stainless bowl how I can by

2 answers
Chloe P.
Chloe P.

Kenwoodchefrestore.co.uk sells them for $125 with shipping, I know because I’ve been looking at it because I have a feeling that the replacement ring for my glass bowl will break too.

J-Mac
J-Mac

We got the stainless steel bowl, genuine Kenwood on ebay. There is a seller in Victoria that sells them for around $118 plus shipping.

Majd I.

Majd I.asked

kMix KMX754

I want just a stainless bowl

2 answers
J-Mac
J-Mac

We got ours on Ebay from seller in Victoria

Majd I.
Majd I.

How much pleas?

Get an answer from our members and Kenwood representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.