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Gene C.Sydney, NSW
Splinter-like feathers is very annoying.
Bought my lounge in circa Aug-19 from the Castle Hill store and 6mths later, I’m still finding the quills continue to work its way through the fabric, pokes you like (multiple) splinters. Having outlaid circa 7K, I feel this is a product weakness King Living should have already addressed - if feather pillows don’t poke you when you sleep, why does my expensive lounge poke me when I sit on it?!
From my experience, the sales staff
do a brilliant job at deflecting less than favourable feedback and concerns from reviewers. I do wish that I paid m...Read more
Purchased in August 2021 at King Living NSW, Castle Hill for A$7,000.00.
1 comment
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Paul N.Sydney, NSW
Great lounge, only one big downside
Very comfortable and great for cuddling up and watching movies. Does have one unexpected downside. The feather stuffing does work its way through the fabric and leaves small sharp quills that poke you. Have own lounge for 3mths Hoping this settles down soon
Purchased in July 2021 at King Living NSW, Castle Hill for A$6,500.00.
1 comment
Elizabeth R.King Living
Hi Paul,
Thank you for sharing your review, we're so pleased to hear you're enjoying relaxing on your new Felix sofa. Some feathers poking through the fabric of this sofa is to be expected when it is ... Read more
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N MSydney
- 2 reviews
- 1 like
- Verified purchase
The Best thing that happened to our Media Room!
Media rooms are meant for lazing around and the Felix is the perfect piece of furniture for this room. The whole family is enjoying it and the quality is premium. The sales team and especially the delivery team were the best.
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Questions & Answers
KatNasked
Interested in the Felix Sofa. Just not a fan of feather. Wondering if there's an option to order these without feather? (In memory foam or any other material)
1 answer
Elizabeth R.King Living
Hi KatN, for the Felix sofa, the back cushions and arms are feather mix and the Seat cushion is made up of multi layer foam and polyester overlay. If you have any other questions, please let us know.
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Elizabeth R.King Living
Hi Gene,
have internal covers we can add to your sofa cushions to prevent the quills poking through.Thank you for sharing your feedback, we're sorry to hear of the troubles you're experiencing with your sofa.
May I ask have you contacted King Living directly to look into this for you? We do... Read more