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Reviews

4.4

1,697 reviews
5
(1,272)
4
(191)
3
(50)
2
(47)
1
(137)
  • Customer Service
    4.8 (248)
  • Timeliness
    4.7 (247)
  • Job Satisfaction
    4.7 (241)
  • Rates and Fees
    4.3 (229)
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Andrew

Andrew

  • 2 reviews
  • Verified customer

Great wardrobe install

published

From the very first visit at Kitchen Connections in Brisbane the entire process from planning to install was nothing short of brilliant. The entire team was professional and always willing to assist with my changes to our wardrobe design. Would most definitely recommend this company

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SG MT03610-01

SG MT03610-01South East Queensland, QLD

  • Verified customer

Love my Kitchen

published

Kitchen Connection have been fantastic throughout the whole process. Communication was efficient and responsive, which was particularly appreciated when the installation occurred during Coronavirus restrictions. Very professional, reassuring and helpful!



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Angela Marsden

Angela MarsdenSouth East Queensland, QLD

  • Verified customer

Epic from start to finish

published

Our experience with Kitchen Connection has been nothing short of amazing. From our first consult to final fit out we have thrilled. Professional service with an amazing team of trades.

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Pat S.

Pat S.South East Queensland, QLD

  • Verified customer

Perfect Kitchen at its Finest! Wouldn't see myself without it.

published

Absoultey out-standing support upon deciding what we want custom to our kitchen and how we wanted. The communication when we were trying to get a new kitchen was tremendous! Most of the time when we had workers come around they came ready-to go and got stuff done to perfection. Never been more happy with a Kitchen company but with Kitchen Connetion it was outstanding. Overall a perfect company and the results they have showed us and put in place was amazing! Would never go a day without not choosing this company.

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Ru00844-01 NSW

Ru00844-01 NSWHunter Region, NSW

  • Verified customer

Perfect kitchen for our needs

published

Great customer service and consulting of the design and functionality.
Craig from Rutherford was a great help with any questions and issues that arose.
Certain contractor communications needed to be improved when issues came up. This was no fault on the kitchen connection end as contractors are a third party.
All in all great company to work with.

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Mary and Graham

Mary and GrahamSouth East Queensland, QLD

  • Verified customer

Wonderful team effort worked faultlessly

published
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Jen - TA00407-01

Jen - TA00407-01Darling Downs, QLD

  • Verified customer

TA00407-01 Awesome kitchen makeover

published

Great help at the showroom to choose colour of cabinets and bench top. Great ideas also for extra storage.
Very happy with all tradesmen involved. Easy to contact the supervisor or tradesmen if any questions. Overall end result is amazing!

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Kells

KellsSouth East Queensland, QLD

  • Verified customer

Love my new kitchen

published

From sad timber laminate of 25+ yrs to simply stunning.Sharon and Tom were fantastic helping with knowledgeable input and design experience.The showroom was a massive benefit, seeing the products and quality helped us enormously in choosing our kitchen features.

  • +1
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  • Verified customer

Not as Seamless as you expect

published

Happy with the end result however Kitchen Connection did very little to co-ordinate trades once the project commenced.. Also didn’t see anyone from Kitchen Connection once the work had started. Small details were also not advised to us when we booked the kitchen like the fact that we would need a join in our bench top and in our glass splash back!

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Trevor and Debra

Trevor and DebraHunter Region, NSW

  • Verified customer

Great transformation and journey with Kitchen Connection KA09676-01

published

From our first encounter in the showroom to completion of the project, the staff and contractors of KC were knowledgable, happy to advise and assist, and worked with us on countless iterations through the design process. We were very impressed with the quality and workmanship of the contractors during installation, and the finished result is testament to their commitment. We would absolutely recommend Kitchen Connections at Kotara.

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Russell

RussellSouth East Queensland, QLD

  • Verified customer

Impressive work, customer NL01130-01

published

Just had a new kitchen enstalled, very impressed by the work of the installer and all the tradies who also did a great job, very pleased with the over all result by Kitchen Connection

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  • Verified customer

Happy with my Kitchen

published

We are very happy with our new kitchen. From the visit to the showroom to the final product, the experience has been a very positive one. All the tradesmen were prompt, professional and excellent workers, taking the time to check with us over minor issues. We would recommend Kitchen Connection to friends and family.

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CA03069-01 TB

CA03069-01 TBSouth East Queensland, QLD

  • Verified customer

Great design and quality

published

We were very happy with the professionalism, organisation and quality of work completed by Kitchen Connection. Kane did an amazing job installing the kitchen. From our first design meeting until final completion, Kitchen Connection were fantastic.

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Rhiannon

RhiannonSouth East Queensland, QLD

  • Verified customer

Great design and quality, simple process

published

The staff at the showroom were very knowledgeable about the product. They spent time to help me design wardrobes which suited my needs and style of my home. It was great to be able to see the colours and panels and ideas in the show room.

The installer was very professional and worked hard to finish the job within a day.

I am very impressed with the simple process and the high quality of the product.

CAW00471-01

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Alison

AlisonHunter Region, NSW

  • Verified customer

Fantastic transformation KA09734-01

published

Very happy with all aspects of Kitchen Connection. From initial consultation at the showroom through to the installation and completion. Everyone involved were knowledgeable, they organised the tradespeople and were all reliable, they were competitively price and great communication at all times.

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  • Verified customer

KA09785-01 - Extremely happy with our kitchen and fantasstic service from the whole KC team!

published
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HEO0454-01

HEO0454-01South East Queensland, QLD

  • Verified customer

What a seamless experience!

published

From start to finish the process of putting in a new kitchen was easy, very professional and without stress. Everything came together perfectly. I didn’t need to worry about anything. I would highly recommend Kitchen Connections 100%

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  • Verified customer

Just so happy!

published

Everyone involved from start to finish were just awesome - the design and manufacturing teams, the trades, all co-ordinated by Mark were just great. Greg who installed the kitchen went beyond the call with some tricky problem solving. What we loved, aside from an exceptional finished product, was that everything was organised for us. All like clock work. Couldn't be happier.

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queenofsheba

queenofshebaSouth East Queensland, QLD

  • 22 reviews
  • Verified customer

Invoked Wardrobe Warranty

published

These guys installed our robes in 2016 ($6k). We had the need to invoke our warranty. I contacted the MD on the Sunday via email providing a copy of our tax invoice for reference. On Monday I had received several calls from KC to follow up. An appointment was made for Wednesday morning at 10am. A text confirmation was sent to me by KC the day before. Stevie turned up promptly, assessed the situation and fixed it with no mess in just over an hour at no cost. For after sales service, it was textbook. Thank you Kitchen Connection. I was reluctant to contact you and am so pleased with the outcome.

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RU00999-01 Gor

RU00999-01 GorHunter Region, NSW

  • Verified customer

Excellent kitchen renovation.

published

Just dropped into Kitchen Connection to get a few ideas on updating a 30 year old kitchen. Well we were taken in by their friendly and professional advice and approach. Quick and helpful in house design planner, with a follow up check measure carried out by knowledgeable site manager. All trades involved electricians, plumbers, cabinet installer, bench top, and backsplash were all local tradespersons, and very professional at their workmanship. We are very pleased with the final finish and would recommend Kitchen Connection to anyone needing a new kitchen.

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Questions & Answers

Lyn

Lynasked

How do I remove my review?

No answers
Sue

Sueasked

I want to know who i can contact to get my kitchen finished ? It was indtalled on the 31st of january and still not completed

2 answers
Michelle Aldridge
Michelle Aldridge

Hi Sue, have Kitchen Connection refused to finish the job? Michelle

Sue
Sue

Hi, someone got in contact with me this afternoon, and will be putting the kick boards in tomorrow, but i had to write a message on the Facebook page just to get in touch with someone, pretty poor customer service. Not happy

Dave H

Dave Hasked

We are thinking about a new kitchen, our kitchen will need a wall taken out, new plugs and position of Vent etc, being new to the procedures, time lines, trades etc. Are Kitchen Connection a turn key solution as in plan, arrange trades to remove wall, gib, plaster paint from start to finish with the one invoice?

2 answers

In our experience, Kichen Connection arranged most of the trades. We arranged our own electrician and painter as we had other work to be done. Each quote from the trades came in as quoted. We had no surprises.

Dave H
Dave H

thank you !!

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