Please note that kitchenware.com.au was previously trading under the name Kitchenware Superstore.
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Reviewer Photos & Videos
Very happy
I ordered a couple of products three days ago for a last minute Christmas gift, and was doubtful it would arrive in time. But not only were the products of good quality, they arrived today, three business days before Christmas.
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Excellent Service
I will be looking at purchasing more products from this family run business. The quality of your products is excellent and your customer service is second to none. Thank you
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ChihiroGreater Melbourne (Inner), VIC
- 4 reviews
Quick shipping, item as described
I was trying to find a thermos for my friend who kept going through cheap waterbottles (and felt she deserved better). I found their listing "Thermos Stainless Steel Vacuum Insulated Commuter Bottle Midnight Blue 470ml" through suggested listings under the Google shopping tab.
Ordered it on 2nd Dec, it arrived on the following Saturday (7th Dec) to my surprise.
The item was as described, it looks black but under lighting it looks blue. I hope it stays sturdy and gets my friend through many days.
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MarySydney Surrounds, NSW
Just what I needed
My purchase was a replacement corning ware casserole that I broke after 52 years of constant years of use.
I want to commend Kitchenware for its contribution to the minimising of waste and for directions given on how to recycle the packaging.
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Maggie MSouth-Eastern Region, NSW
- 7 reviews
Excellent Service
I recently purchased a number of Coffee Mug gift sets from Kitchenware and was delighted to have them delivered quickly and packaged really well. The items purchased are true to what I viewed online and overall I am more than pleased with my purchases. Wold recommend Kitchware for Christmas gift shopping.
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ErnieMid North Coast, NSW
- 2 reviews
What a great business!!!!
Easy to use website, Fantastic prices and whirlwind delivery!!
What's not to like?
Ordered on Friday, goods here on Monday and needless to say I'm VERY happy with this company.
HIGHLY Recommended and will definitely use them again.
1 comment
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RobWeston 2611, ACT
prompt delivery - environmentally sound packaging
item was delivered promptly. really pleased to see environmentally sound packaging. put the starch packing peanuts in the compost, gave them a little water and they disappeared. keep up the good work.
1 comment
Kitchenware S.Kitchenware.com.au
Hi Rob,
Thank you for your recent order placed with us and for taking the time to leave us a review, as a small family business we do try our part by providing the best environmentally friendly packa... Read more
ging for the environment and are thrilled to hear you appreciate this too.Similar opinion? Write a review on ieatwords.com.au!
Awesome to deal with
My package came quickly and was exactly what I ordered. Also got a couple of bonus things in the package which was lovely and used these straight away for Christmas presents. Thanks heaps will definitely deal with you again.
1 comment
Kitchenware S.Kitchenware.com.au
Hi Kylie,
Thank you for your recent order placed with us and for taking the time to leave us a wonderful review.... Read more
We are thrilled to hear you loved your products and the few extra things we poped in your order! Hope to see you shopping with us again soon. Kind regards, Natasha + The Kitchenware TeamSimilar opinion? Write a review on ieatwords.com.au!
cjag
- 3 reviews
Delivered Promptly and goods as advertised
Delivered Promptly and goods as advertised. Very happy with the online service. . . . . .
1 comment
Kitchenware S.Kitchenware.com.au
Thank you for your recent order and for taking the time to leave us a review, it is greatly appreciated!
Hope to see you shopping with us again soon.
Kind regards,
Natasha + The Kitchenware Team
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Find out how Kitchenware.com.au compares to other Kitchenware Shops
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KathySydney, NSW
Excellent Online Shopping Experience
Ordered on Saturday, delivered on Tuesday. Perfect. The product was as described and arrived well packaged in biodegradable packaging 'peanuts'. Very happy with the service provided; I will use this company again.
1 comment
Kitchenware S.Kitchenware.com.au
Hi Kathy,
Thank you for your recent order placed with us and for taking the time to leave us a review, as a small family business we really appreciate your support!
Hope to see you shopping with us again soon!... Read more
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SRRIllawarra, NSW
Excellent service
Easy online ordering on user friendly website. Delivery was quick, and items were well packaged. All items were as described. Very happy with service provided and will use again in the future.
1 comment
Kitchenware S.Kitchenware.com.au
Thank you for your recent order placed with us and for taking the time to leave us a review, as a small family business we really appreciate your support!
Hope to see you shopping with us again soon!
Kind regards,
Natasha + The Kitchenware Team
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- Verified customer
Best customer service
Ordered 3 stojo cups and one was faulty (leaky). Took a photo and emailed it to customer service- a replacement was sent without much hassle. Unfortunately the replacement had the same issue. Refund was offered. Even though I didn’t get the cup I wanted but I am happy with the hassle free customer service.
1 comment
Kitchenware S.Kitchenware.com.au
Hi Alice,
Thank you for your recent order placed with us and for taking the time to leave us a review, as a small family business we really appreciate your support!
I am glad we could resolve this issue for you promptly.... Read more
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BarbaraHunter Region, NSW
first time buyer!
just took a chance for the item I wanted to buy for a gift and was very pleasantly suprised, fast posting, good communication to advise me of the item, was well packed, just enough!, and the item was as described I would recommend these sellers. thanks
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Great product, great packaging
Ordered cast iron teacups for a good price and the purchased products arrived within 3 business days. The packaging was really good (no damage at all) and also proper size (other places I ordered form had huge packages).
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RazzdiSydney, NSW
- 4 reviews
Stovetop grill
Just what I was looking for. Great product. Packaging 100% environmentally friendly. Fast postage. What more can you ask for. Excellent service will definitely shop with you again Thank you
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Find out how Kitchenware.com.au compares to other Kitchenware Shops
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Fran A.Sydney, NSW
Kilner Jam Pan
Ordered this pan, it was a GREAT PRICE. It arrived in three business days, QUICK DELIVERY.
MINIMAL PACKING was a bonus. I hate all the unnecessary packing that comes with online ordering. Cant wait to use the pan.
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Excellent service and very prompt delivery to NZ
I'd be looking for a trash compactor for a while and kitchenware were the only supplier that provided a sensible price and shipping to NZ. I didn't particularly want to import from Australia, but I thought I'd give it a go. It arrived very quickly and with sensible, great packaging. That was a real bonus. Please open a place in NZ :-)
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- Verified customer
Environmentally friendly packaging
It’s wonderful to see Kitchenware’s commitment to environmentally friendly packaging. The glassware I ordered was packed in 100% biodegradable packing foam which dissolved in water. No styrofoam to be seen.
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FROM NZ: PERFECT as usual
It is the second order i made at kitchenware and from NZ: quick delivery, fantastic packing, and really professional products. some products were hard to find in NZ (de buyers wok), available and well described on their site. Definitively recommended!
1 comment
Kitchenware S.Kitchenware.com.au
Thanks Nicolas! Wishing you many delicious cooking adventures ahead with your De Buyer wok
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VeronicaCentral West, NSW
Great product, wonderful service
I recently bought 'tablekraft' cutlery from Kitchenware.com.au - beautifully designed and finished product. Very fast shipping and the biodegradable packaging was an added bonus. I highly recommend both the product and the seller.
1 comment
Kitchenware S.Kitchenware.com.au
Thanks Veronica we greatly appreciate you taking the time to write such a stellar review for us and wish you many tasty meals ahead with your new cutlery!
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Questions & Answers
Adelaideasked
Item was delivered, when I was at work. Of course card was left so I've organized redelivery over the phone. I've been waited 2 1/2 days on sms. Call 'Currier Please' however, again they would not be able to leave parcel in collection point or deliver after 5 pm. They cold not contact driver etc. Number of excuses. Very pur customer service and problem with comunication over the phone. I've also try to contact AKW 3 times and left messages. No one call back. I directly ask ed to deliver by AustPost. If I new that it would be so much hassle to deliver product I would definitly go to HN or TGG and purchase similar item from there in 5 minutes. Do not recomended this web to anyone. One star is too much!!!
1 answer
Kitchenware S.Kitchenware.com.au
Hi Adelaide,
I am sorry to hear you have had issues with the delivery of your parcel with the courier company. Please do contact us on 1300 394 833 or at [email protected] with your order number and details and we can contact the courier to best assist you as well. We will only deliver parcels with the delivery service chosen at the time of check out. Please do contact us on Monday morning and one of our friendly customer service team members can assist you further. Kind regards, Natasha @ Kitchenware.com.au
Gudrun S.asked
I live in a multi story apartment complex with access only for mail delivery. As I am often out, how can a delivery be made, unless it is by Australia Post?
This has kept me from ordering anything on line until now.
1 answer
Hi Gundrun, I had the same problem as you have, but because I live in a rural home and didn't get delivery out here. But, I asked one of my friends in town 6 kms away if she would be OK if I addressed my parcel to her home and I would pick it up when it arrived. She was happy for me to do that and it all worked out well. Of course if you are ordering something heavy and big, it may not be suitable for you to do some heavy lifting on your own!! Hope this could be of some help to you.
Cheers Dawne
cpasked
I feel really overwhelmed by all the different blenders and juicers on the market. can you please recommend a good one for making fresh juices thats not too difficult to clean up after?
1 answer
Kitchenware S.Kitchenware.com.au
Hi CP, thanks for your question. From what you've mentioned in your question, my recommendation would be the Vitamix.
The nutrients in the fruit and veg that you are juicing, is mainly in the skin. When you juice something in the traditional way, that dry pulp that the machine spits out is all the fibrous nutrient rich goodness. The Vitamix is so powerful, that you can throw a whole apple, or lemon - skin on - into it, and its blended beautifully into a smooth liquid. It also has many other uses such for soups, ice cream and grinding grains. It is the easiest blender to clean on the market, and you can actually clean in in about 20 seconds.
Please feel free to contact us directly on 1300 577 445 to talk through the features in more detail. Hope this helps.
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Kitchenware S.Kitchenware.com.au
Hi Ernie,
Thank you for your recent order placed with us and for taking the time to write us such a lovely review, our team will be thrilled to hear your feedback!... Read more
Hope to see you shopping with us again soon! Kind regards, Natasha + The Kitchenware Team