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Kmart Cordless Stick Vacuum VC101 Questions & Answers
34 questions from our users
Random Userasked
My vacuum stopped working all of a sudden, it turns on for a brief 5 seconds and turns off. It also has a red flashing light on the battery pack. Please advise what to do?
2 answers
If it is under warranty (usually has 1year warranty) take it back to Kmart, they will replace it. Or refund you the money. They usually ask for its receipt, but even if you don't have receipt, they should change it because it's there home brands. Hope this helps.
Sounds like a battery problem. Once my vaccum is charged I take it off charge and when I use it I make sure to drain the battery so I can fully charge it again. I hope this helps.
Justinasked
Hi,
We have one of these things and has a issue.
The machine turns on then turns off again. Has yellowish light on the side of the battery.
When on charge no light at all
Any ideas?
1 answer
Sounds like either your charger or battery has failed. Could also be dirty or corroded contacts preventing proper charging. Make sure the charger plug is seated all the way in the socket and also not loose. Try twisting the plug inside the socket to establish better contact. According to Dyson V6 Stick vac support.....A solid amber light indicates that the battery is not charging due to a temporary fault (e.g. too hot/cold). If this fails time for a new one. But go for one of the new Dysons this time. Chalk and cheese. The VC101 pales into insignificance compared with a real Dyson Vac Stick. Good luck!
Angela S.asked
Hi there,
I need to purchase a replacement recharging cord for the Anko VC101 vac stick as I have misplaced the old one. Do you know the specifications of this ie what exact type of cord as I do know that there are too many different types with different charging volts and plug types to guess.
1 answer
Best you review the questions first as this has been answered several times. Buy from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Norm Hasked
How do you physically remove the brush ?
I can't find any instructions
2 answers
Turn the head over. There is a cover you silde off at the end of the brush and then you can pull out the brush
Thank you
I thought I should ask rather than think that was the way to go
and STUFF it up
Lorraine Tasked
I have cleaned the filter emptied it removed hair from roller & charged it but it only works for a minute before battery light starts flashing then it spits out what I have just picked up
2 answers
You havent stated how old the vac is nor how many times you have used it. Either your charger or battery has failed. The battery only lasts 1 to 2 years depending on frequency and number of uses and number of recharges. NB: Charge battery for at least 5 hours. The slightly older Dyson hand sticks suffer a similar fate. If its still under warranty take it back if you still have the receipt. Otherwise I think its time to throw it away. This is a cheap stick vac and nothing more. Dont expect much from it. Kmart staff have informed me they get lots of returns with these.
It is 18 months old. & I only use it once a week or every two eeeks
Lesley Casked
Why is my anko stick vacuum cleaner pulsing?
1 answer
When was the last time you pulled it it all apart completely and thoroughly cleaned out the filters in the dust chamber and also removed all the hair and dust around the turbo brush in the vacuum head? Also check that dust or hair is not obstructing movement of the one-way valve at the entrance to the dust chamber.
Kimberley M.asked
Hi,
I have charged battery and cleaned all filters etc but the rotary brush head will not rotate on my model. It is not due to the length of carpet-it doesn't workk on the tiles either!
Please help.
Thanks
1 answer
You need to remove the brush completely from the vacuum head and give absolutely everything a thorough clean. Check there are no hairs wrapped around the ends of the brush or where is connects in the vacuum head.
Lynetteasked
Where can you get a new power plug
Grandmaasked
Have misplaced the charger for my Anko Stick Vac cordless. Would like to know where to purchase another or could you advise me if there is any other charger that can be used please.
tromb123asked
Where can I get a new filter for this stick vacuum? Can I wash the old one?
Wendy J.asked
Where can I buy a charger for anko stick vacuum....have lost mine
1 answer
You can buy a better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Vichet K.asked
Hi dears,
May I know if I could remove the battery from the vacuum and charge it outside by itself? Regard
1 answer
Yes you can, Just press the battery release button on the bottom, and the battery will slide out.The charger still plugs into the side of the battery when it's been removed.
I bought a spare battery so I can keep using the unit if the first battery dies.
I got the spare battery from here---
https://www.hegroup.com.au/index.php/home-co-vc101-cordless-stick-vac-battery.html
Paula M.asked
Does anyone know Where I can buy a charger switching adapter cord. I've misplaced mine
1 answer
I bought a much better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Julieasked
Where can I buy a charger for my new v/cleaner. I inadvertently threw it out with the packaging and how much will it cost?
2 answers
https://www.hegroup.com.au/index.php/catalogsearch/result/?q=VC101+filter&x=13&y=17
I bought a much better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
william k.asked
where can i buy the charger as i have this stick vac and have misplaced the charger
3 answers
I’m not too sure where, but do you have a portable jumpstart for your car? I’ve tried the charger to that and it works!
https://www.hegroup.com.au/index.php/catalogsearch/result/?q=VC101+filter&x=13&y=17
I bought a much better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Jen G.asked
Can we buy parts for this stick vaccum? I've lost the little plastic bit that clips into the spinning wheel.
Took it out to clean and the end must of fallen off.
2 answers
https://www.hegroup.com.au/index.php/catalogsearch/result/?q=VC101+filter&x=13&y=17
Wishful thinking. Better off looking to buy a used one for $20 to $30
Simone W.asked
Can you please give me contact details to purchase a new charger for my Kmart stick vac
1 answer
I bought a much better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Simone W.asked
I bought a Kmart stick vac late last year an I have accidentally thrown out the charger. Can I buy a new charger?
2 answers
https://www.hegroup.com.au/index.php/catalogsearch/result/?q=VC101+filter&x=13&y=17
I bought a much better one from ebay for around $8 dollars delivered! Here is the search criteria: 25.2V 1A li-ion Battery Charger For 21.6V 22.2V 24V lithium Battery. Ebay link here: https://www.ebay.com.au/itm/223605188017
Sueasked
I brought my stick vac in nov and I use it daily went to use it and it has stopped working it’s fully charged I brought it from Kmart online
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