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ieatwords.com.au's selected consumer review.
Wouldn’t recommend
Bought this vacuum and it worked well at first. Has decent enough suction for our hard wood floors. But the motorhead end has died twice now, the first time we bought another head to replace the one that stopped working. This time I won’t bother. I shouldn’t have to fork out $150 on a new motorhead, on an already expensive vacuum, every 12-24 months.
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Bethanyalyce1986Melbourne
- 11 reviews
Handy little vacuum
I love this stick vacuum. It's light and easy to grab at anytime to do a quick tidy. If you're like me and a bit of a clean freak, you'll find yourself using it several times a day. Great for tidying dog hair off your white tiles! If I was to fault it, I would say it's not so great at picking up larger bits of mess, eg. When your child drops rice cake crumbs all over the hard wood floors. I keep my larger Dyson vacuum around for deep cleans.
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nganticaGreater Melbourne (Metropolitan), VIC
Apparently only good on regular use
Mainly just use it when I wash the car, unfortunately the battery was giving up when I try to use it in the last few months it only give me 1-2 minutes run time. Contacted Dyson and they said if you don’t use it regularly like once a month the battery will start to give up. Purchased October 2017 so they said it’s out of the warranty period, and told me to buy a new battery. What’s the point?
If your not going to use it regularly like once a week, do not buy it. Get a cheaper brand.
Purchased in October 2021 at The Good Guys for $297.00.
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Kirsty W.Murrumbidgee Region, NSW
- 4 reviews
Love it!
Perfect for my carpeted areas. Not as good on my tiles. So easy and suction is still amazing after 4 years use! Battery life is still perfect also. The only issue I have and it not really an issue is I have to clean the head out regularly due to the spinning brush getting long hair tangles as there is 3 girls in my house.
Purchased in October 2021 at Harvey Norman Appliances Physical Store for $499.00.
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John N.Hunter Region, NSW
- 13 reviews
Refuse to refund under their 30 day guarantee
BEWARE! SCAMMERS!
Despite emailing and calling them, Dyson refuse to refund my $382 for vaccum cleaner I bought from them.
They have recieved the item back, and confirmed this, and say you need to wait 14 days for a refund. Well, it is now past this and there is no refund.
Going to NSW Fair Trading and ACCC.
So beware of buying anything direct from Dyson, Taren Point.
Purchased in December 2021 at Dyson for $382.00.
1 comment
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Dyson animal is plastic crap
The clip on the end of the stick fell off. The head pieces fell off. The motor cuts in and out. It is a cheap worthless piece of crap ( Animal v6 )
Don’t touch them with a 20 foot stick !
1 comment
Dyson Team ..Dyson
We are sorry to hear you are having this experience. This is certainly not what we wish for any Dyson Owner and we would value the opportunity to assist.
We would kindly ask you to forward your detai... Read more
ls to [email protected]. Our Dyson Experts will be in touch and happy to help.Similar opinion? Write a review on ieatwords.com.au!
Tyrone BandaraSouth East Queensland, QLD
- 5 reviews
Great when new
By far the best vacuum cleaner I had ever used, when new, until it stopped working about a month later for no reason. It would just stop working while in use. The charger would still charge the battery. Like most warranties these days, the warranty was of course useless. Assuming I bought a lemon, I bought another one of the same model, to have it stop working again about 2 months later. So I then went to Kmart about bought a $40 vacuum cleaner and I've been using the same one for 2 years, even though it's suction isn't that great compared to the Dyson, it didn't cark it. After pulling both Dysons apart and meddling with the components and swapping them around, I managed to get one working, for another few weeks..
Purchased in November 2021.
1 comment
Dyson Team ..Dyson
We are sorry to hear you arte having trouble with your Dyson V6 machines Tyrone.
We would value the opportunity to assist as we are happy to help, regardless of if your machine is in or out of the two year guarantee.... Read more
Please forward your details and the serial numbers of your machines to [email protected] and our Dyson Experts will be in touch very shortly.Similar opinion? Write a review on ieatwords.com.au!
RobynMelbourne
- 8 reviews
Frustrating
I used to love this but lately it just keeps pulsing and it is driving me crazy, I bought a new filter and that didn’t help at all and any time I use it I have to keep stopping and clearing out the bin and the head every 60 seconds to make it go another 60 seconds, it’s super annoying
Purchased at Harvey Norman.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are experiencing difficulties with your machine. A pulsing sound indicates a restriction in airflow through the machine. You can find a video showing how to check your machine... Read more
here: https://www.youtube.com/watch?v=BCUY4crvKK8Similar opinion? Write a review on ieatwords.com.au!
L.LSydney
- 5 reviews
Helpful for daily clean
It works well so far. It is much more powerful than my previous philip cordless vacuum cleaner. It would be better if it has a larger battery. The battery can only work for one room area. I have to recharge it again and again. Also, it is not as easy to clean up the inside dust as advertised.
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Mark B.Sydney, NSW
- 10 reviews
- 1 like
- V6 Animal Origin
- Verified purchase
Now I enjoy cleaning the floor!!
I hated vacuum cleaners, heavy bulky things that would have to be dragged from room to room. What I love most about my Dyson is how powerful and yet how light it is. I find myself vacuuming every time I get a spare few minutes. It's so quick, and because I use the supplied wall mount it's never been easier to keep my vacuum tidy and out of the way. I love it!!
Purchased in July 2021 at Harvey Norman for $299.00.
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manjGreater Melbourne (Outer), VIC
- 9 reviews
- V6 Animal Extra
- Verified purchase
excellent product
i bought this vaccum last week and so far works well. This is the first product i bought from dyson and definitely much better than my previous machine. It is so easy and works well. Not that pleased with the batteries but ok. Value for money
Purchased in November 2021.
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HappyDaysPerth, WA
- 5 reviews
- V6 Fluffy
- Verified purchase
Terrible pick up and suction
I've written to Dyson about this and thought I'd leave a review here too.
Since getting this vacuum I've despised it. Everything gets spat out in front of it and you spend forever trying to suck up the most insignificant bits of dirt, usually giving up and resorting to the old vacuum instead.
Don't buy one. Doesn't do the job.
Have tried other Dyson cordless vacuums and they're nothing like this one. They actually work. This doesn't.
Purchased in January 2021 for $300.00.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are having trouble with your Dyson V6 and thank you for writing to us.
We are confident you will hear from us soon, however if we can assist further, we are available via [email protected] and happy to help.... Read more
We look forward to assisting you.Similar opinion? Write a review on ieatwords.com.au!
NehaGreater Melbourne (Inner), VIC
- 7 reviews
- V6 Cord-free
- Verified purchase
Best Cord free vacuum cleaner
This is the best vacuum cleaner available in the market,it is so easy to use on carpet and wooden floors.
It is very easy to use as cord free and is light weight.
Purchased in October 2021 at Myer Retail Stores for $290.00.
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The reviewer stated that an incentive was offered for this review
GisellecookeGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great Vacuum. Terrible battery
The vacuum itself is great. It is so easy and works well. I am extremely disappointed with the quality of the batteries on the handheld cordless Dyson V6. I have had my Dyson for just over 4 years and I am on my third battery. The past two batteries have died on the two-year mark. The replacement cost of $85 is exorbitant, particularly since its life is so short. I don't use this every day. My mother's cheap handheld vacuum is still going without a battery replacement after 4 years. This is not good enough. The most expensive handheld vacuum on the market should have a quality battery. For this reason, I would not recommend it, unless you are happy to fork out $85 every two years.
2 comments
Dyson Team ..Dyson
We are sorry to hear about this. Batteries are a consumable item which suffer wear and tear through usage, therefore will eventally need to be replaced. The factors affect the battery longevity which ... Read more
varies amongst users and therefore we can't provide an expected life of the battery. That being said, each time you are in contact with Dyson we log your contact with us, so in the event batteries need to be replaced in quick succession (which is not expected), this can be taken into account.We have contacted customer service and were told that your batteries do not contain warranties. They gave me the same unhelpful response you have given me. You say your batteries are consumable items,... Read more
you do not promote this when you sell your vacuums. In any case, two years is very poor. We use our Dyson about 2-3 times per week and more often than not on low power. This is low usage. This has happened to TWO (both) batteries, in fact, the second battery was worse and lasted less than two years (I did not contact Customer service for over 2 months after it died).Similar opinion? Write a review on ieatwords.com.au!
Broo K.Greater Melbourne (Inner), VIC
- 3 reviews
Legit gave me blisters.
I was genuinely so surprised to see how bad this product was, given the rave reviews and high price.
The head compartment of this vacuum heats up so much that when I'm vacuuming on a hot summer's day, it gave me blisters. Not even a lie.
Plus, I couldn't help but get irritated that the vacuum clogs up very easily in every possible compartment, and every 5-6 vacuums I'd have to pull the ENTIRE thing apart.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are unhappy with your machine, but we certainly wouldn't expect blisters to form when using the machine.
We would kindly ask you to email [email protected] with your detai... Read more
ls and our Dyson Experts will be in touch ASAP to assist.Similar opinion? Write a review on ieatwords.com.au!
Form over function - poor usability
I bought into the perception that Dyson = Good Design. I shouldn't have. The process for emptying the dust cannister would be comical if it wasn't so frustrating. My wife and I routinely have to use a kitchen knife to scrape out the dust cannister, which typically results in more dust over the floor. I presume the design team would have tested this process, which makes it even more baffling how it ended up in production. Totally unimpressed.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are unhappy with your Dyson V6 machine.
If any debris gets caught between the shroud and the bin, the bin can easily be removed to access this without needing to use a knife... Read more
. You can see a short video showing how to remove the bin here: https://www.youtube.com/watch?v=BWG-AgswpQoSimilar opinion? Write a review on ieatwords.com.au!
Not Happy Jan
- 3 reviews
Totally overrated
The unit cuts off within 5 minutes and restarts after resting. Doesnt pick solids from hard floor but better for carpets.My cheap corded stick vacuum works better! Poor technical support.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are unhappy with your machine and the assistance you have received.
We would greatly value the opportunity to look into this and assist.... Read more
We would kindly ask you to forward your details to [email protected] and we will be in touch very shortly.Similar opinion? Write a review on ieatwords.com.au!
sookjja N.Metropolitan Adelaide, SA
- 4 reviews
- V6 Absolute
- Verified purchase
Battery problem on Max mode
Using this V6 absolute for 2 years. Had problem with battery as it goes flat after 5 seconds use on max mode. Costumer service was great. Step by step over the phone assessment was great. Got new replacement battery shortly after. However I find this vacuum cleaner is not the finest quality. The canister attachment to hanset is somewhat flimgy. Also the bottom door opens itself while cleaning. Not a happy cleaner
Purchased in June 2021 at Harvey Norman for $499.00.
1 comment
Dyson Team ..Dyson
We certainly wouldn't expect the bin on your machine to open during use.
We would kindly ask you to email [email protected] with your details and our Dyson Experts will be in touch. We will only be happy to look into this and assist.
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Dave BrazooHunter Region, NSW
- 2 reviews
Adaptability and Reliability to the MAX!
Having purchased our V6 Absolute about 3 years ago and after a recent warranty repair I feel compelled to offer support for this product.
Being a 'mere male' I was originally hesitant coughing up the funds that the retailer was asking for the V6 Absolute but as I was to find out very quickly it was money worth spent. Having already purchased a 240v Dyson cleaner about 6 years ago we knew the reliability was going to be high but did we really need another vacuum cleaner? Yes we did.
Our house is a combination of hard timber flooring and carpet a...Read more
Purchased in July 2021 at Harvey Norman for $599.00.
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Worst buy
Fan of Dysons for years but this has been trouble from day 1. Works for minutes then gets blocked and stops. I cant get a decent run. Wouldnt recommend to anyone. Weve only had it just over 12 months and im already looking for a replacement.
Purchased in August 2021 at David Jones.
1 comment
Dyson Team ..Dyson
We are sorry to hear this, we wouldn't expect any Dyson machine to experience routine blockages.
If you haven't done so already, we would encourage getting in touch with our Dyson Experts via [email protected]. We are only happy to help.
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Questions & Answers
Frequently Asked Questions about Dyson V6
What are the differences between each Dyson V6 model?
The primary difference are the included heads or attachments. While all Dyson V6 models contain the same power, charging time, and bin capacity, each model offers a different head to suit a particular household need. For example, the V6 Fluffy model caters for households that have hard floors by including a non-scratching soft roller head.
Why is my Dyson V6 pulsating when I try to use it?
The pulsing or stop-starting noise indicates there is a blockage somewhere in the vacuum. It may be in the head, wand, filter, or bin (including the flap connecting the wand to the bin). Clear these areas and check no moving parts have hair tangled in them.
What does the red flashing light mean on my Dyson V6?
If the red light flashes 12 or more times it indicates there is a problem with the battery, and it may require replacement. Fewer flashes may indicate a problem with the body of your machine. Contact Dyson on 1800 239 766 for more information.
Can I charge my Dyson V6 in a very cold or very hot environment?
Dyson recommends that your V6 unit is charged in an environment that is between 3°C (37°F) to 40°C (104°F). It is recommended that you unplug and wait to charge your vacuum if your room is hotter than colder than these temperatures.
Can I leave my Dyson V6 to continually charge in the charging station?
It is safe to leave the V6 to continually charge; either in the docking station, or just the charger plugged directly in, so the vacuum is always fully charged every time you use it. You cannot use the vacuum while plugged in.
Latest Consumer Questions
Keven A.asked
When put on max mode battery goes dead straight away? Any answer to why it’s been fully charged
No answers
Julie sasked
Have. Dyson animal 6 not working put a new battery in 6 months ago have cleaned filters taken apart and cleaned looks as new worked for a few months the nothing have repeated process including new battery nothing,,,,
Extreamly frustrating.
No answers
Jayasked
Why doesn't it work properly? We have had one for 6 months now and at first it was great but, even after totally cleaning out, it just doesn't pick fluff and dust up. Very disappointed, will never buy this brand again.
1 answer
Dyson Team ..Dyson
We are sorry so hear you are having trouble with the performance of your machine. Understanding you have cleared your machine, we would kindly encourage reviewing this video to ensure all areas were checked: https://www.youtube.com/watch?v=BCUY4crvKK8
Should you continue to experience difficulties, please forward your details to our Dyson Experts via [email protected] and we will be happy to help get this sorted.
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Dyson Team ..Dyson
If you have been advised your refund will be processed within 14 days, this is certainly what we would expect to happen.
If this hasn't occured, we apologise for any inconvenience and we would be onl... Read more
y happy to look into this further. Please just forward your details to [email protected] and we will be in touch.