Kogan 32L with Grill Questions & Answers

Has anyone placed their 32L Microwave Oven with Grill or any Microwave Oven in the Kitchen Cabinetry made specifically to take Microwave Ovens? I purchased the 32L Microwave Oven with Grill from Kogan and then I check out the Manual then found out the Oven requires an extreme amount of space above and either side if placed in Cabinetry. I immediately contacted Kogan to cancel the order and even though the item hadn't left their warehouse, I was told it was too late to cancel. It is so difficult to access after sales service and there is a very long delay before responses are received. There should be an on-line chat available but no, this adds to frustration on after sales enquiries or warranty questions. So please, if anyone out there has placed their Oven inside Cabinetry, let me know and if there haven't been any issues then I'll keep my oven.

How long should it take to grill 2 slices of cheesy bread ? Should the top grill light up red ?

Has anyone got decent results grilling chops using the grill function on this convection microwave? If so, how? Did you use a combo of convection/grill? Did you use a special grilling plate? If so, what kind and do you know where can I get one? Did you use something to elevate the meat so it is closer to the grilling element? It seems to me the top of the grill rack is too far from the element to grill effectively. I "grilled" some chops for an hour at 100% grill power and all it did was grey the meat. I ended up frying the chops instead.

Has anyone successfully used the live help that comes with the extended care? If so, how do I find it? I purchased this Microwave a few days ago and purchased the extended care with it. As part of the extended care, live chat assistance is supposed to be available from 8am to 8pm Monday to Friday. I can't find how to access it. I've tried searching the help centre, but no luck. There is a red oblong button in the bottom right corner of the screen that says "Help" but when I type in a query, it just gives the same automated response - returning a list of links to user manuals, but no live person to chat to or ask a question.

Hi Kogan Team,
I received the 32L model yesterday. The unit makes a loud rattling noise that stops if I place my hand on the side of the unit. The noise is only heard on the microwave function while convection and Grill function runs ok. Is that a defective unit??

Purchased 32L Model. Received 24 Sept '18. Works fine but the turntable does not consistently rotate smoothly. Has a slight, momentary stop then continues. The unit makes an extra noise when this is happening. When the turntable rotates smoothly, the noise stops. Have cleaned the wheels of the turntable ring (which were not dirty in the first place). Hasn't made any difference. Any thoughts?

Does anyone have the external measurements?