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Angry CustomerSouth East Queensland, QLD
- 2 reviews
Terrible. Do not buy this microwave.
Same as all the other bad reviews. Cooks unevenly, heats bowl or plate not food, really really noisy.
Has broken multiple plates and bowls of mine, it’s costing me too much now I should send a bill to Panasonic for my replacement bowls etc.
Purchased at Harvey Norman.
3 comments
Lol, of course blame the operator and their equipment, hilariously predictable. I have used the same ‘equipment’ in other microwaves for years no issue. And if I wanted to bother elevating it every ... Read more
time I cook why bother with a flat bottom microwave - defeats the purpose. I would not have bought the machine had I been advised that it doesn’t work without elevation - why doesn’t it come with built in elevation then??
Just doubled checked. My IKEA plates and bowls are microwave safe - just not this microwave obviously.
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Steven F.South East Queensland, QLD
Worst buy ever
The worst appliance I have ever owned! Hated it from day one because does not heat properly, can take 10 mins to reheat a single meal unevenly. Don't waste money
1 comment
Panasonic Australia C.Panasonic
Hi Steven, sorry to hear you aren't satisfied with the unit. Have you tried using our FAQ's in relation to cooking with a flatbed microwave.
http://eng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/flatbed/p/1638
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Itchy JulieHobart, TAS
- 2 reviews
Worst Panasonic Microwave Ever
Noisy, doesn’t reheat evenly, dishes are boiling hot and food cold, and the cool function is a piece of nonsense. This is my fourth Panasonic and only bought this to match other appliances in my new kitchen. Have returned the first one and will be returning this piece of junk.
Purchased in January 2021 at Harvey Norman for $300.00.
2 comments
Panasonic Australia C.Panasonic
Hi Julie, sorry to hear that you weren't satisfied with your Panasonic microwaves.
An FAQ you mind find helpful in relation to the differences between flat bed and conventical microwave cooking
http... Read more
I read your FAQ and it doesn’t cover the issues I found, ie the dreadful heat distribution, the lengthy cooking time, and the cool function stopping you cooking in bursts. I took it back and got anot... Read more
her, as I thought there was something wrong with it, and the second one was the same. Took that one back as well and exchanged for a Panasonic Genius Inverter, which works perfectly.Similar opinion? Write a review on ieatwords.com.au!
Find out how Panasonic NN-SF574S compares to other Microwaves
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FrankSydney, NSW
- 2 reviews
Microwave keeps going into "cooling" mode and stops working
Everytime I microwave anything for say a few minutes, the microwave goes into "cool" mode, which prevents me from using it for like 10 minutes. So if I was to microwave more than 1 thing, it'll make me wait 10 minutes before progressing again. This is absolutely stupid and unnecessary.
There is no way to bypass this from what I can see.
Purchased in November 2021 at Bing Lee Physical store for $300.00.
2 comments
Panasonic Australia C.Panasonic
Hi Frank. Thank you for the feedback, You are able to override the cool mode by using the unit as usual (eg pressing sensor reheat or any other button) and then pressing start. This will allow the uni... Read more
t to work as many times as you need to, it will continue to do the cooling after each cycle.The problem is that it doesn't override the cool mode. it prevents me from using the unit at all unit the cool mode is done which is extremely frustrating.
if I need to use the microwave consecutivel... Read more
y, the cool mode forces me to wait up to 10 minutes sometimes before it allows me to use it again. This is a rubbish featureSimilar opinion? Write a review on ieatwords.com.au!
Hopefull83Wide Bay-Burnett, QLD
14mths old now suddenly door will no longer latch and stay closed, bought from Costco November 2018
Loved the idea of no turn table, has been a great microwave up until now, although I have found sometimes things take a little longer to heat up then the old fashioned ones I wasnt to bothered, but now the dam door wont close and seems as though I've wasted $260 for nothing which makes me mad as we are a family of 7 on a strict budget and now I must find spare money to replace a microwave I was expecting to last maybe 10yrs being a Panasonic! Very disappointed dont waste your money like I did!
Purchased in November 2021 at Costco for $260.00.
1 comment
Panasonic Australia C.Panasonic
Sorry to hear about the fault with your microwave, please contact our customer service team on 132600 for further assistance.
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sharon CroserMetropolitan Adelaide, SA
- 4 reviews
NOISE
Purchased a new Microwave just before xmas and had to return as the scraping noise and whirring noise. Was not good. Was replaced but this one has different rattling noise when working. Why can't companies make a decent product. I have noticed there are a lot of queries about noise. And all you say is contact Consumer Care. Really. There is a problem with the microwave
Purchased in December 2021 at Harveys.
1 comment
Panasonic Australia C.Panasonic
Hi Sharon, thanks for your feedback and sorry to hear that you have experienced two faults now. As this isn't a Panasonic website we are unable to provide instructions on the next steps without unders... Read more
tanding each customer as an individual, hence the requirement to contact our customer service team directly for assistance.Similar opinion? Write a review on ieatwords.com.au!
Annie D.
- 2 reviews
This microwave is superb
We purchased this Microwave from Domayne and have been thrilled with it! The oven has no rotating disc so makes it easy to clean. The results are phenomenal with all our food being equally cooked or warmed. I thoroughly recommend this essential item for every kitchen.
Purchased in December 2021 at Domayne QLD, Bundall for $200.00.
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AmandaSouth East Queensland, QLD
- 10 reviews
- 1 like
NO problems
I like that this is easy to use, easy to program once a read the guide, and easy to clean. works well, is powerful although I would have liked a standing function/timer as I use that to cook rice.
No problems so far.
Purchased in August 2021.
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The reviewer stated that an incentive was offered for this review
WallySouth East Queensland, QLD
Noise microwave
My new microwave Make loud noise when it is operating is this normal, other then that i find it quit good for what it does, it defrost even, the touch pad Is easy to use
Purchased in November 2021 for $249.00.
1 comment
Panasonic Australia C.Panasonic
Hi Wally, thank you for reaching out and providing a review. It is difficult to say if the noise is normal as a microwave will make operational noise while in use. Please contact our customer service team on 132600 for further assistance.
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Find out how Panasonic NN-SF574S compares to other Microwaves
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GMBSouth East Queensland, QLD
Do not purchase
We owned this model for approx 2 yrs and did not expect to have to replace our microwave within that timeframe. However, from the beginning, we experienced issues with the door latch. Basically it becomes loose and therefore the light won't go off, so the microwave won't operate. Got it fixed whilst under warranty when it got so bad that no amount of jiggling the handle worked. Never really fixed the problem and it just got worse to the point where it was no longer operable. Very frustrating and a waste of money. Ended up replacing it with a cheaper brand with sturdier handle. A good example of prioritising style over function; like the streamlined look but it was essentially non-functional.
Purchased in November 2021.
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KiraUMelbourne
- 3 reviews
Worst microwave and complete waste of money
I wish we never purchased this microwave, we were talked into this microwave from the sales person. It sounded promising it the sales pitch. It is literally the worst microwave we have ever owned. It does not cook or reheat evenly. It clearly wasn't tested properly. What a piece of junk. I want to throw it out the window sometimes. I contacted Panasonic and they give you a big spiel about what bowls to use and how to use it correctly. Save yourself the hassle and do not purchase one to start with. I am fairly sure these wont stay on the market for long.
Purchased in February 2021 at Harvey Norman.
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Flora A.Metropolitan Adelaide, SA
- 2 reviews
Just as slow as our fan forced oven - so disappointed and frustrated every time we use it.
We were told this microwave would save electricity, however, what used to take 2 minutes to reheat thoroughly (ie small bowl of potato bake, large bowl of soup, plate of stuffed tomatoes, Chinese takeaway - list goes on) now takes close to 10 mins or more and the plate/bowl is so hot you burn your hands yet the food is not piping hot. It takes almost as long as putting it in an oven. Even pizza which used to take 20 secs now takes closer to 90 secs. It's a complete waste of our time waiting to reheat food only to the burn out hands. We have to ...Read more
eat tea staggered because it's not possible to reheat food for a family of 3 in 5 mins. I gather we're not saving electricity either. Another dumb feature is you can inky cook in multiples of 10 secs/minutes. You can not use the timer and heat food simultaneously. Had to return first one as door was crooked and left a small gap. The flat bed is a great idea though.Purchased in December 2021 for $330.00.
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MeenzSydney, NSW
- 5 reviews
- Verified purchase
Love the no turntable
I like that this microwav doesn't have a turntable, so I can put in larger and rectangular cookware without it hitting the sides. Very easy to use and I like the sleek design and the ease of cleaning inside.
The only thing I have noticed on the down side though is that it seems to take double the time to heat everything compared to ones i have used in the past, and following the recommended guidelines. Deep dishes fit well in the microwave but I do find there’s uneven cooking and length of time required can vary but I got used to it.
Not sure I would buy the same one again though.
Purchased in July 2021 at JB Hi-Fi Retail Stores for $229.00.
1 comment
Panasonic Australia C.Panasonic
Hi Menz, thank you for taking the time to provide the feedback in relation to your microwave. We can suggest to get a more even cooking result it is best to raise the food. Some further tips can be fo... Read more
und here. http://eng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/flatbed/p/1638Similar opinion? Write a review on ieatwords.com.au!
Liz
- 2 reviews
Unimpressed
Just purchased the Microwave Inverter NN-SF574S and put into a new kitchen today. We also bought the trim and had cupboards made for it. I cannot see the display window at all! The light is too dim!
I have contacted Panasonic and have sent a photograph as requested. An engineer is to ring me apparently. I expect it to be fixed ASAP or .....
Purchased in August 2021 at The Good Guys.
1 comment
Panasonic Australia C.Panasonic
Hi Liz, we are sorry to hear about your experience. As you have already contacted our team, please contact us directly for further assistance with your case reference number.
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Steph Z-MSydney, NSW
- 3 reviews
Worst microwave I have ever used, let alone owned.
We bought this less than 6 months ago and loved the concept of a flat turntable. We quickly realised that it doesn't heat evenly. Then the door got harder and harder to close, and now the thing doesn't turn on at all. It has basically died after less than 6 months of use. Beyond disappointed.
Purchased in April 2021 at Harvey Norman.
2 comments
Panasonic Australia C.Panasonic
Hi Steph, sorry to hear about the issues you have experienced with your microwave. Please contact Panasonic directly on 132600 for further assistance.
I’ve Already been in touch with someone but keen to have a resolution.
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Find out how Panasonic NN-SF574S compares to other Microwaves
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Not the Best
I’ve always believed Panasonic offered superior products until SF574S. The concept is great but poorly executed. The door isn’t fitted straight which worry’s me that it leaking heat out. It’s extremely noisy, I would actually compare the noise to a tracker. The LED light within the oven is very dim.
Purchased in August 2021 at JB Hi-Fi.
1 comment
Panasonic Australia C.Panasonic
HI John, thanks for the feedback, given the points you mention and that you just purchased the unit it maybe worth returning to the store for some further assistance.
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Lorraine D.Hunter Region, NSW
Definitely don’t buy
Lasted 14 mths before I started having issues. Wouldn’t start. Going straight to cooling, have to give it a bit of a shake then hope it will start. door hard to shut. Yes I thought it was good too when I first got it but so disappointed that a Panasonic product ( supposed to be good quality) only lasted a short time. I have read Panasonic that there are many reviews saying much the same thing. The reviews that say they are happy with this product haven’t had them for more than 12 mths yet .This product needs to be pulled from the shelf .
Purchased in December 2021 at Harvey Norman for $250.00.
1 comment
Panasonic Australia C.Panasonic
Hi Lorraine, I understand your customer service team are working with you in relation to this matter. Please contact them directly to discuss this further.
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Heating meals
Two meals to heat, used a stand between the two and the meal on the top of the stand COLD and the one on bottom overly hot
What can I do
Purchased in April 2021 for $200.00.
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Tammy ParnellPerth, WA
- 8 reviews
Don't Buy
pls Dont buy. The door doesn't close properly you will have heat coming out and radiation very disappointing from Panasonic. Technician said "yes" we are having problems with this model
1 comment
Panasonic Australia C.Panasonic
Hi Tammy, thanks for the feedback. We would like to understand further who the technician was that provided you with this information as this isn't something we have seen. Please send us a DM with further information.
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Jonesy4567South East Queensland, QLD
- 10 reviews
Love this Microwave
Had to replace the old one, and this was on special at JB. It doesn't have a turntable which seems weird at first, but means that you can use larger and rectangular cookware. The controls are easy to get used to and it's easy to reset the clock when the power goes out. All in all, happy to recommend this appliance.
Purchased in June 2021 at JB Hi-Fi Retail Stores for $189.00.
1 comment
Panasonic Australia C.Panasonic
Hi Jonesy, thanks for the great feedback, the flatbed technology definitely has it's advantages. For some more great cooking ideas, please refer to our Ideas Kitchen page
https://www.theideaskitchen.com.au/category/recipes/microwave-oven/
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Questions & Answers
Tahnee W.asked
How do you unlock it
1 answer
Just googled and while I couldn’t find a result for this particular model, on other Panasonics you can either hold the start/reset button for three seconds or push it three times. Try that and see if it works, or get your google on and see if you can find the exact instruction for this model.
Sherin J.asked
Hello! The backlight on the clock display went out after about 30 min of using the microwave. Is there a setting we needed to change?
2 answers
Mine never went for that amount of time - the cool function wouldn’t stop kicking in, so I’m no help, sorry.
Panasonic Australia C.Panasonic
Hi Sherin, please contact our customer service team on 132600 for further assistance.
GordonL98asked
Just replaced our Microwave with A Sharp NN-SF668S. Can't make the more or less buttons do any thing. Did I get a bad one or am I missing something? Tried the popcorn setting as described in the manual still nothing. Thanks Gordon
No answers
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Panasonic Australia C.Panasonic
Hi and sorry to hear about your experience. It is unusual that plates and bowls would be breaking when you mention it isn't heating correctly. Have you reviewed our FAQ's for flat bottom cooking and p... Read more
otentially elevating the food for a more even cooking experience. Have you confirmed the plates are microwave safe? http://eng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/flatbed/p/1638