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Reviews

4.1

87 reviews
5
(42)
4
(30)
3
(5)
2
(4)
1
(6)
  • Build Quality
    3.7 (21)
  • Value for Money
    4.0 (20)
  • Ease of Use
    4.2 (20)
  • Cleaning & Maintenance
    4.5 (20)
  • Noise Level
    3.9 (20)
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Courtney R

Courtney RGreater Melbourne (Metropolitan), VIC

Microwave kept setting on fire even after it was 'repaired'

published

This microwave was amazing - great look, sings when the food is ready and fits into our kitchen spot perfectly. HOWEVER, out of nowhere this microwave caught on fire. Took it back to good guys and got it 'repaired'. Less than a week after getting microwave back from the repairer (Magnatron was deemed to be the issue) it caught on fire again. We have since returned to Good Guys and received a refund but extremely unhappy as I really liked this microwave.



Purchased in September 2020 at The Good Guys for $199.00.

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1 comment
LG
LG A.LG
Tone

ToneSydney

  • 23 reviews

A good solid choice

published

Purchased in March 2020 at The Good Guys for $269.00.

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1 comment
LG
LG A.LG

Stylish, compact, light - but died after 2.5 years

published

Purchased in September 2017 for $230.00.

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LG
LG A.LG
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Roxanne B.

Roxanne B.Hunter Region, NSW

Looks great, however, glass door shattered before using it. Very dangerous!

published

I bumped the top of the glass door with my hand and the outer edge of the glass door on all sides exploded on to the kitchen floor leaving shards of glass & sharp edges on all sides of the door. The rest of the glass cracked extensively. I have been Food Tech teacher for 13 years & I have never seen anything like it. I cut my foot and if a child was in front of the microwave when this happened it would have been disastrous. I will take it back to the Good Guys tomorrow and ask them to contact the ACCC to see if a product recall needs to be in place.

  • +2

Purchased in January 2020 at The Good Guys for $188.00.

Build Quality
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1 comment
LG
LG A.LG

I love it

published

At the moment its still new so it heats food up quickly even within a minute I was amazed as I thought LG I was a bit hesitant when buying it. But it has so many features and for busy bees you can download an app to turn it on and heat your food just before you get home all from your phone. Surface in and out is easy to clean better then previous microwave's I've come across and its roomy too. Not noisy and I even got it at a good price too.

Excellent customer service The good guys mile end SA store . Staff member was honest and told us which was the best for the price range we were looking at and she new the products and features to items very well too.

The staff at the front where you pay were also great all gave service with a smile.

Purchased in December 2020 at The Good Guys.

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2 comments
LG
LG A.LG
Thehonestreviewer
Thehonestreviewer

You're welcome Alicia and thank you for the reply

Flimsy Glass Door Shattered

published

We have owned this microwave for less than one year when a small bottle of vanilla essence fell on the top corner. The whole glass door shattered into pieces and apparently not covered by warranty. Do not recommend this product.

Build Quality
Sandeep S

Sandeep SSouth East Queensland, QLD

  • 8 reviews

Great size microwave

published

I bought the smallest microwave I could fine to have in our galley space. Despite its size, the microwave surprisingly is able to fit larger items with ease. We only use our microwave for reheating food and nothing else so it fits our purpose.

Purchased in October 2020 at Harvey Norman for $169.00.

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Evs

EvsGreater Melbourne (Outer), VIC

  • 2 reviews

Great so far

published

We've been using our microwave for a few months now and finding it easy to use,
it has energy saving features. Its compact design doesn't prevent it from doing a good job. Can fit a large dinner plate and can evenly heat a big variety of dishes.
Defrost function took a little time to get the hang of, but good after some practice

Purchased in July 2020 at The Good Guys for $149.00.

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Daniel P.

Daniel P.Hunter Region, NSW

  • 15 reviews

Good. Needs some work on the design

published

Functionally quite sound. Heats food efficiently and evenly with minimal noise.
The ease of use could be improved. Can be a little frustrating attempting to access the lesser used functions under the door.
A very good choice.

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MsTiff

MsTiffGreater Melbourne (Inner), VIC

  • 4 reviews

Nice and simple

published

Food tastes great. Easy to use. Not that many functions, but I'm not too fussed. Love the cute tone when it's done microwaving. Food is heated evenly. The hexagonal turntable is very stable and better than the circle ones I used to have.

Purchased at The Good Guys for $150.00.

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Mac

MacSydney, NSW

  • 10 reviews

Heat up wonder

published

Purchased in October 2020 at Bing Lee for $173.00.

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Review

Review

  • 4 reviews

Great product

published

Heats quite well and evenly, easy to use the features though can be annoying to need to open the door to access some of the less used controls, good small size, it also looks stylish.

Purchased in June 2020 at The Good Guys for $192.00.

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mkrd

mkrdPerth, WA

  • 14 reviews
  • 6 likes

No timer option. Hard to read programs as behind the door, stupid chiming during cooking.

published

No timer function. Have to turn off at the gpo to set time after power outage. Door needs to be open to set program. Poorly designed electronics. It also chimes during the cooking,
why?? Try cooking porrige early morning without waking the whole house! Bought based on choice magazine. Rubbish microwave compared to sharp carousel.

Purchased in November 2018 at Harvey Norman.

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Dan D

Dan DSydney

  • 8 reviews

Small but mighty.

published

Bought this microwave oven for my mum to replace the old one. It is sleek, classy and heats food quickly and evenly. I would have preferred one in black for maximum sleekness.
The touch controls are easy to use and very responsive.
I like that this microwave over only microwaves, and that 1 touch of the button takes care of all my microwave needs. Simple and effective.
The only downside to this product is that, because it is so light, opening and closing the door sometimes moves the whole oven. Mild inconvenience. I would have rated 4.5/5.

Purchased in March 2020 at Billy Guyatts for $181.45.

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Does not work well.

published

Purchased in January 2020 at Harvey Norman.

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Siemen F.

Siemen F.

  • 12 reviews
  • 3 likes

Good looking excellent microwave

published

Perfect microwave for small jobs.
It's compact and the build quality is amazing.
it also looks really slick and modern.

we initially purchased it for baby food and bottles etc but have been using it for ourselves for a while now too.

Heating food is quick and efficient.
The defrost function is simply amazing, defrosting steak, it comes out nice and red, not already cooked on the outside.

The only downside it has is that the tune for when it finishes cannot be turned of or turned down even. it's quite a hectic song it sings!

Purchased in October 2018 at Harvey Norman for $135.00.

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FedUp

FedUpGreater Melbourne (Outer), VIC

  • 2 reviews

An absolute gem - thanks LG

published

Very well thought out design. Intelligent access to the most common uses are touch on the front door but very sophisticated controls behind if wanted. Nice uncluttered smooth front very easy to keep clean. Great power to volume ratio.
Inverter heats evenly and accurately every time.

Purchased in November 2018 at The Good Guys for $230.00.

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Jam

JamVictoria

  • 7 reviews
  • 2 likes

Suave looking microwave

published

This microwave looks great in our recently renovated kitchen. The black, sleek look of the front of the microwave adds class to our kitchen now. Love how the handle is integrated into the door. Our last microwave, the handle broke. I like this feature of this particular microwave and one of the main reason why I chose this microwave. Not to mention that it's easy to use

Purchased in May 2020.

Mid C

Mid CHobart, TAS

  • 12 reviews

Love this microwave!

published

Purchased in March 2020 at The Good Guys for $156.00.

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The reviewer stated that an incentive was offered for this review

Don

DonGreater Melbourne (Outer), VIC

  • 2 reviews

Got all the features we need. Love it

published

Purchased an Year ago and really happy with this so far. The build quality on this microwave is better than average. It makes nice tones compared to traditional microwaves which is cool too.

Purchased in July 2018 at Harvey Norman Retail Stores - Appliances for $229.00.

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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Rhema T.

Rhema T.asked

NeoChef MS2596OB (Black)

How do you roast chicken an vegetables in it?!?!?

No answers
Prizm

Prizmasked

NeoChef MS2596

Hi, does the clock keep accurate time? Or does it start getting slower/faster over the months?

No answers
John K

John Kasked

NeoChef MS2596

I bought my MS2596 26/12/2017 had few issues other than working out how to use different features. Have rarely used it to cook anything for more than 15 minutes on high mostly reheat. Noticed about 12 months ago that food would not heat as much on second heat application like a 5 minute application then the 2nd 5min heat application was noticeably lower in temp. Last night my 6 minute frozen meal was still very cold in centre after the cooking cycle what could be the problem because this machine has had little use. Thanks...John K

No answers

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