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Reviews

(116)
(38)
(20)
(32)
(271)
  • Incentivised Review Yes (0%) · No (100%)
  • Product Quality
    3.1 (43)
  • Return Claim MadeYes (13) · No (40)
  • Shipping
    3.3 (20)
  • Customer Service
    2.8 (22)
  • Warranty Claim MadeYes (7) · No (45)

Alan Smith

Alan SmithDarling Downs, QLD

  • 7 reviews

False advertising and lack of customer service

published
Product Quality
Warranty Claim MadeNo

Elle N

Elle NSydney, NSW

  • 5 reviews

Horrible after-service

published
Product Quality
Customer Service
Return Claim MadeNo
Maan Muhsen

Maan MuhsenSydney, NSW

Good product bad delivery and installation

published
Product Quality
Warranty Claim MadeNo
Ali

AliGreater Melbourne (Outer), VIC

  • 4 reviews

On-time Delivery, good service

published

Ordered a Fridge and Washing machine. Came on-time and installation was done properly as well.
Communication with the customer service team was fruitful as I had to change the delivery date which was managed my them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Roxanne Russell

Roxanne RussellSydney Surrounds, NSW

  • 5 reviews

Great Price for fitbit

published

Purchased Fitbit Inspire HR at great price (was $40 lower than other advertised prices at major store and online). Click and collect was quick and efficient from my local store. Not the first time I have found this to be the case. Well worthwhile comparing their prices before purchasing (and will price match too!)

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit Inspire HR
See all answers

paul476

paul476nsw, 2350

  • 29 reviews

Returns Of Goods Within A 14 Day Period To Bing Lee Armidale Store Beardy Stret

published

I have just attempted to return an apple ipad to bing lee armidale nsw 2350 in original container unmarked and received the day after they will not refund for goods that were purchased 14 days prior to the date on the invoice

Product Quality
Customer Service
Return Claim MadeYes
Store Locationarmidale nsw 2350 beardy street
Warranty Claim MadeNo
See all answers

Never received item

published

Received one of two items .
Unable to contact anyone to help.
Never answered emails .
Ill never buy from here again nor will I recommend this online store. Non existent customer service

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasediPhone accessories
See all answers

Craig S.

Craig S.Sydney, NSW

Bing Lee Rhodes

published

Purchased fridge and 3 months later it stopped working and would not cool. tried to get replacement or refund but bing lee Rhodes did not want to help. They have now ceased all communications and will not help. Had to go to fair trading for help and now they are lying to fair trading to make it even more difficult. Do not buy anything from these crooks if anything goes wrong they will not help. they are only interested in your money and once they have it they don't care about after sales support.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationRhodes
Warranty Claim MadeYes
See all answers

More than 2 weeks later and 40 minutes in total on hold and still no delivery!

published

As per description. Ordered products and 2 weeks later "apparently" they were "waiting" for the product to arrive???! Ended up cancelling order. I would not recommend this business. Even if same product a few bucks more elsewhere it will be worth your while avoiding this store.

Shipping
Warranty Claim MadeNo
Daniel M.

Daniel M.Hobart, TAS

Ordered a soundbar.... its been 1 1/2 month and nothing

published
Return Claim MadeNo
Warranty Claim MadeNo

Jordo

JordoNortheast, VIC

  • 5 reviews

Faulty product

published

Purchase in- store, tv. Had it since July 2020, it's faulty. Contacted store and that's it. No contact from anyone. Had to purchase another tv from somewhere else. Very disappointing.

Product Quality
Customer Service
Store LocationWodonga, victoria

rusty

rustySydney Surrounds, NSW

  • 6 reviews

Cancel Your Orders

published

Ordered a g.P.S & car camera on line 5 days latter still no reply e mail on calling was told we are moving stock around be a few days yesterday Dec 12th e mail we now have no stock we have cancelled your order not do you mind waiting nothing so was not happy 4 hours latter looking at our local store there was the g.p.s so we went into store this morning bought it...them walked across the road to the good guys & bought the car camera & a large double door fridge Being a loyal shopper from 1956 they don't care the right hand does not know what the left hand is doing. So bing lee you have lost 13 people in our family who were loyal shoppers its now hello good guys!

Return Claim MadeNo
Warranty Claim MadeNo

Nessie

NessieSydney Surrounds, NSW

  • 14 reviews

Complete Lack of Service

published

Tried to buy on line for Click&Collect. Had to "Check on Availability" which opened an on-line chat window. After a while I got a response that said they were busy and I was 4th in a queue. Then I got a response that said they were still busy and to leave a message with an email address. Four hours later still no response so I gave up. A complete waste of time. Bought elsewhere.


Jfdi d.

Jfdi d.Sydney, NSW

not great

published

Purchased a $4000 tv online was invoiced and booked on for deliver. After waiting a week for delivery was called on the morning and told they had no stock. No one could tell me when stock was coming in. so I cancelled my order and I'm still waiting for my credit it has been 2 week

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony Bravia KD-75X9300C (75")
See all answers
Vishv T.

Vishv T.Greater Melbourne (Metropolitan), VIC

SAMSUNG 8 SERIES 2020 model not providing tax invoice/bill !

published

Bunch of rude and ignorant people working at the Bing lee, I had ordered the latest version 55 inches Samsung 8 series smart tv. To my surprise after I had placed the order online. They purposely deleted that from history or orders and after I received my item. They never send me any bill/tax invoice. Even after 3-4 times calling and emailing them.
I will now report this to consumer affairs and also lodge a chargeback with my credit card.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedsamsung 4k 55 inch series 8 tv
See all answers
Lorenzo D.

Lorenzo D.

  • 2 reviews

Ordered A Laptop And Never Received It.

published

Never received my laptop, I am in qld it went to w.A. By road extra 8,000 kilometers so I cancelled. Bing lee are the worst company to deal with they lie and lie and lie. It took daily phone calls and 2 weeks for them to issue me with a refund, totally unacceptable. Never buy from this company never never never . Zero customer service zero business ethics zero caring totally heartless company and management team. I am a senior citizen and I suffered serious elder abuse at the hands of this greedy greedy company

Product PurchasedASUS 14" F407UA-EB352T Laptop

Damien G.

Damien G.Mid North Coast, NSW

  • 4 reviews

How good are these guys!

published

So I had a nightmare with David Jones and cxld that order of a tv. I noticed that Bing Lee had a melbourne warehouse and ordered through them but i stuffed up the delivery date. I rang customer service they answered in 2 rings then pushed it to next day. I have used Bing Lee before for about 5 meaty transactions and will never leave you again.

Product PurchasedSony Bravia KD65X8500B (65")

NotBuyingWhirlpool

NotBuyingWhirlpoolMetropolitan Adelaide, SA

  • 5 reviews

Refund for repeated product failures? Fat chance!

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes

Terrible phone answering

published

I called up Binglee Guildford today and asked the staff if they had JBL wireless headphones in stock.. to my surprise.. they did not even listen to what I was after and put me on hold... 5 minutes later some one else came on phone and asked me what I was after, repeated myself and again put on hold.. couple of minutes later a male staff picked up phone and I repeated myself again. to my surprise.. he said oh.. I picked the wrong phone..

Return Claim MadeNo
Warranty Claim MadeNo

Kim B.

Kim B.

  • 2 reviews

Delivered as promised

published

Ordered the fridge on Saturday picked Monday for delivery. Had a call Sunday to confirm if there were any issues they needed to be aware of when delivering and told us we would have a text between 6:30 and 7:00 advising a 3hrs delivery window. Right on 6:30 Monday morning text received advising delivery between 9 and 12. The fridge was received and installed by 10am. Great communication.

Product Quality
Shipping
Return Claim MadeNo

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Questions & Answers

Mariah

Mariahasked

I just got a fridge online though binglee and it's not the size I thought it was. The product is perfect just wrong size for a family of four. Is there anyways I can return this and get another fridge in a different size?

2 answers
Fired Up
Fired Up

I doubt the public will know but not normally for change of mind as per their website

john smith
john smith

you need to ask Bing Lee


Truong N.

Truong N.asked

Hello just wondering how long returns take once bing lee have received the faulty product and send me out a replacement?

2 answers
Fired Up
Fired Up

Only Bing Lee can answer

john smith
john smith

have you thought about asking Bing Lee


pl3asur34u

pl3asur34uasked

Hi I bought a keyboard for my son last 6 months ago and some buttons for the keyboard stopped working. still have 1 year warranty on it but I lost my receipt. What do I need to do to replace it or repair. I purchased it at orange grove Liverpool bing lee. ?

2 answers
john smith
john smith

What you need to do is... Go into the Bing lee store at Orange grove & ask them or contact Bing lee Via their web site. Asking here will NOT give the correct answer

Fired Up
Fired Up

Contact the store


Get an answer from our members and Bing Lee representatives

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