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4 questions from our users

Ahden V.

Ahden V.asked

Agora KALED323DSMTZA (32")

How to remove the unfortunately sign in the monitor?



No answers
Graham

Grahamasked

Agora KALED323DSMTZA (32")

My unit just re boots over and over have tried turning off at power while holding buttons down with no change at all. Any ideas?

1 answer
Kogan
Ross x.Kogan

Hi Graham,

Thanks for your question.

A firmware update should help to resolve the issues that you're experiencing.



Please contact our team on 1300 304 292 or at the following link for further assistance:
https://www.kogan.com/au/help/question/new/

Blain

Blainasked

Agora KALED323DSMTZA (32")

Hi there, I bought a kogan tv yesterday and it's not letting me play Netflix, how can I sort this?
Thanks! blain

1 answer
Kogan
Ross x.Kogan

Hi Blain,

Thanks for your question.



If the TV is one of the current Smart models from our website, you shouldn't have any issues streaming Netflix.

Our Support team will be happy to help you get this going. We can be contacted on 1300 304 292 or at the following link:
https://www.kogan.com/au/help/question/new/

sunny

sunnyasked

Agora KALED323DSMTZA (32")

hi,
looks like my kogan tv is frozen or something . it just stays on kogan sign all the times ?

2 answers
Kogan
Ross x.Kogan

Hi Sunny,

Thanks for contacting Kogan.com!

The best thing to do would be to contact our Support team who will be able to assist with identifying and rectifying the issue for you.

We can be contacted on 1300 304 292 or at the following link:
https://www.kogan.com/au/help/question/new/

Ken
Ken

Update your firmware, I'll find the update on the Kogan website

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