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Kogan 55" LED TV (Full HD) Borderless KALED55XXXWB Questions & Answers
5 questions from our users
vikkiasked
what is the code for this tv to use with universal remote. old remote stopped working
No answers
Darwin R.asked
Hi my tv turns on and off. It just keeps rebooting from the kogan screen and back again. Is there any firmware update for this model? Cheers!
No answers
alexasked
is there remote control available?
2 answers
Yes there was. We don't have the TV or remote anymore. The tv was defective hence we disposed both items.
Ross x.Kogan
Hi Alex, thank you for your question.
As this is a discontinued model of TV, we are unfortunately not able to provide a replacement remote for you.
However, we can confirm that this model of TV is compatible with the Logitech Harmony range of Smart Remotes.
In future, if you have any questions or concerns about your products, please contact our Help Desk for assistance here: https://www.kogan.com/au/help/
garrybasked
What audio outputs does this model have for connecting to an audio receiver?
1 answer
Only a mini headphone jack, which means that when used the TV speakers are muted.
You can use the headphone jack to connect to a sound bar or similar.
Note: this applies to the 2015 model, I’m not sure if Kogan have since upgraded their outputs.
h.t.ple4asked
i got A10 cm dark strip on top part of screen
3 answers
Take photo and email, they will send a courier to pick it it up. Assuming you read the instruction, "keep box for freight for any warranty issues" you will have a simple easy process
Ross x.Kogan
Please contact our support team at the link below and they will be able to assist you.
http://www.kogan.com/au/help/question/new/
What did you find with your Kogan tv. I have a similar problem with a KALED55XXXWA. It has a strip on the bottom of the screen that is different brightness to the rest of the screen.
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