KymSouth Australia
Power head motor has failed in a short time. Cannot seem to get any information replacement power head
Cannot seem to get any information on a replacement power head, warranty if applicable. Carpet dust and dog hair seemed to lift off even thought the suction seemed poor.
Purchased in June 2021 at Dick Smith for $120.00.
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AdamTasmania
Worst Stick Vacuum Cleaner
This vacuum from the box has terrible suction both on hard floors and carpet. We once had a cheap Kmart vacuum and that worked better than this. Definitely don't waste your money.
Purchased in June 2021.
1 comment
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liseyweesieGreater Melbourne (Outer), VIC
- 5 reviews
Do not waste your money
Wow what a garbage vacuum. I'd say it sucks but it just doesn't - this vacuum wouldn't suck a grain of sand at the beach.
Once you attach the stick it is absolutely useless.
Purchased in October 2021 at Kogan.com for $129.00.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that your item did not arrive in proper working order and in perfect condition. Our warehouse staff and delivery partners work ha... Read more
rd to ship all our customer orders carefully and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
MarstnicMelbourne
- Verified purchase
This vacuum is poorly designed and dangerous and I’m surprised that it has not been recalled
The product photos show that the vacuum can be held up in the air to clean spider webs or dust above cupboards but this should not be done as the vacuum is only held together with a flimsy orange colored plastic clip and a spring underneath it, which pulls apart on the slightest movement or tilt of the vacuum. The stick component of the vacuum pulls apart from the battery component and will seriously hurt someone standing underneath it or damage your floor boards or furniture when it pulls apart and comes crashing down to the ground. I’m cont...Read more
inuously looking for the spring every time the clip pops out. I spend more time searching for the spring and clip than vacuuming the floor. This vacuum is dangerous and a complete waste of money. Please do yourself a favor and don’t buy this vacuum and also watch the YouTube review dated 3/1/2018. I wish I had of done my research before I bought this vacuum and I wish I had of watched that YouTube review.1 comment
Ross x.Kogan
Hi there, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your vacuum. We take the quality of our products very seriously and your feedback has be... Read more
en passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
MariaPerth, WA
- 9 reviews
- 4 likes
A disappointment.
I purchased this cordless vacuum, and it worked well on my hard wood floor as a quick pick up in the kitchen and grass brought in by our puppy. Unfortunately it stopped working after 3 months. The bit that turns the head suddenly sticking, not turning and doesn’t line up with the floor. The suction is non-existent, it drops the rubbish back on to the floor. It is a shame. I only had it for 3 months. While $120 wasn’t expensive, it should really last longer.
1 comment
Since my feedback I realized that the machine collects dust, hair and other bits in the pipe between the head and the stick. This is blocking the suction. Once cleaned out it continued to perform like before.
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vetteWarragul
- 10 reviews
Light to handle and easy to use
I am extremely happy that I purchased this product. I have a puppy, Border Collie, and it is fur every where on the floor and on the carpet etc. It is so easy to vacuum and I do not need to bend down, that start to hurt when you are not 25 years of age anymore. It is easy to operate and you also get accessories kit with it. The price is very good for such a good quality product. I highly recommend this product.
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Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality products a... Read more
t the best prices for our customers and we stand by them.