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Kogan ThermoBlend Elite All-in-One Food Processor & Cooker
PeterSouthern and Hills, SA
Worked twice then failed, replaced by Kogan
The third time we used it halfway through a recipie it stopped and showed error code E00 which is not in the manual. Customer service were not much help but the unit was sent back and replaced by Kogan. It seems like a well made unit but we are unsure about durability as the first unit failed electronically.
Purchased in July 2021.
1 comment
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Questions & Answers
Stacey D.asked
Are there any videos on how to use this? I purchased a few months ago and the instructions are terrible.
Ann N.asked
What happened to the rice cooker basket, can we purchase one separately, I am struggling because instruction manuals are not good
No answers
Ann N.asked
What happened to the rice cooker basket, can we purchase one separately, I am struggling because instruction manuals are not good
1 answer
I don't think there is one for the Kogan. We found that most Thermomix recipies work fine. Where they call for reverse we swap out the blades for the stirrer and run it on the slowest speed
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Ross x.Kogan
Hi Peter, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer... Read more
Service very seriously and your feedback has been passed onto the relevant team for investigation.