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YvonneWollongong
Should be on Choices Shonkie product list !!!
I bought a laurastar lift in 2015 it only lasted 12 months and needed repairing, i sent it off for repair
In the next 12 months it needed repairing again and witnin the next 12months it needed another repair ( all repairs were the same item replaced each time) after the third repair i decided to upgrade as i was sure my product was a lemon and it couldnt possibly happen to me again (after reading reviews i now know its a MAJOR FAULT across both models ) and they gave me a credit on the faulty model lift white of $544, then silly me paid $...Read more
455 and i upgraded to the lift plus platinum. 12 months has passed and low and behold im having the same issuses, with the new wizz bang swiss desgined upgraded ironing system !!!! I hope this is of some help to anyone whos thinking of purchasing a LAURESTAR i whish i had looked at reviews first myself before making the purchase .
6 comments
Hi Dino
I have been in contact with Anne and found her to be very uncompromising i was happy to come to a resolution but Anne wasnt, hence i took my case to fair trade and they also found Anne to be... Read more
I wish to thank Dino for his help and for comming to a compromise, unfortunately the same cannot be said for the employee that was asked to implement the compromise!!!
I called on the 14/1/2019 to giv... Read more
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Caza
- 2 reviews
LOVE IT
Totally in love with it - dont know how i survived up till now. Easy to iron any garment, from delicates to jeans. Wish I had purchased one years ago. I think my next purchase will be the iron & ironing board - image how easy life would be then.
1 comment
Laurastar S.Laurastar
Hi Caza, thanks for the feedback, Note we offer trade in allowances to all existing customers wishing to upgrade to an ironing system. cheers Dino
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Great when it works
Sadly I have had the product replaced twice under warranty. The first iron did not seem to get hot enough. The second stopped producing steam in less than 12 months of purchasing it
Although the staff are helpful it is disappointing that such an expensive product is not more reliable
1 comment
Laurastar S.Laurastar
Hi Richard, sorry to hear about your poor experience, we are here to help and will always assist as much as possible. regards Dino
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Find out how Laurastar Lift Plus 526 (Platinum) compares to other Irons & Steam Generators
Know better, choose better.
Perfect!
Love my Laurastar Lift! It works very well with all types of fabrics including silk and lace. It's very gentle on the clothing and does'nt leave any shine. Very satisfied with the steaming capabilities and easy to use. Makes ironing enjoyable. Cannot fault it. Highly recommend it. Should of purchased it years ago!
1 comment
Laurastar S.Laurastar
Hi Faye thanks for the great feedback. regards Dino
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Great Product
It's a good product for a single guy like me. Would not recommend for family. I'm building my wardrobe so I want something more powerful in the future. Of course it will be LauraStar. It is much better than a conventional Chinese made iron which are complete rubbish. Only problem I want to buy a Karcher Steam Vac and Karcher has powerful iron and ironing board. "Made in Germany ".
1 comment
Laurastar S.Laurastar
Hi Tony thanks for your comments. Our ironing systems are also very powerful, so when you are ready you can trade in your LIFT on any of our ironing systems. thanks Dino
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Questions & Answers
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Laurastar S.Laurastar
Hi Yvonne its well documented that we have had some issues with the LIFT range, We are hear to help and back our products. Anyone that has experienced problems can contact us for help. Please make con... Read more
tact with Anne in customer service to review the circumstances of your issues. regards Dino MD