Le Creuset Cast Iron

Same issue as many here, the coating is chipping off - not only is this a safety hazard but they gave me the same standard response of handling and high heat - it has absolutely no relationship with these two issues. Bunch of money grabbers I’ll never buy another item from these thieves ever again.

I agree with all the reviews about this skillet. Unfortunately I came across these reviews after I bought the product. Save your money cheaper skillets are better quality and don't be fooled by the lifetime warranty that supposedly comes with these products. Le Crueset skillet has only non stick coating that can be covered under warranty but it's not covered so not sure what else comes under this warranty and the customer service representative at Melbourne office could not answer this question either. I found out the hard way like the rest of other people who paid good money for an inferior and faulty product. Customer service is terrible too and it seems that anybody that complains gets the same scripted reply to the problem.

Unfortunately, this is no better than a generic $50 cast iron pan.

The handle is ridiculously weak and cannot manage the heavy weight of the pan. It’s always coming loose, and now, after 100 or so uses, is starting to crack.

The surface shows cracks on medium heat, and the heat is not distributed evenly.
They claim these to be the best cast irons, however, it is nothing more than good marketing.

After sales support is non-existent - notice that there are no replies to these reviews?
Problem here is, that in Australia, the brand is manag...

I purchased nearly two thousand dollars of various Le Creuset cast iron enamel pots, non stick frypans and a stainless steel cookware set. When my three nonstick frypans began to deteriorate, losing their smooth surface so food stuck, I took them back to Le Creuset to complain. After examining them and condescendingly accusing me of overheating them they offered me a discount on a replacement. As an ex chef I knew that I hadn't overheated them so decided to buy only one replacement from Le Creuset which was the cast iron skillet. The sales-peop...

You may think this fry pan is has better coating than $60 Tefal and will last longer. You may also be attracted to the so called "lifetime warranty". However, this good is a complete rip-off and only lasted for 6 months before the coating came off. When I sent my fry pan back to the store, they said I used wrong utensil and high heat, which resulted in damaged surface and refused replacement. I used wooden utensil and this is a STIR FRY pan which costs me more than $200 dollars and you expect me to take extra care of it by just using low heat every day? ridiculous and please stay away from it.

The service team say I burnt food in it that has ruined the surface and it’s my fault. I use dishwashing detergent and don't over cook my food. What a waste of $400! I will never buy another piece of this so called Quality cookware with a lifetime guarantee.